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Field Service · head to head

FaciliWorks vs Joblogic

FaciliWorks logo

FaciliWorks

Field Service

CMMS from CyberMetrics that still sells a perpetual on-premise licence alongside subscription

From
On request
Rated
-
Full reviewWebsite
Joblogic logo

Joblogic

Field Service

Field service management built around UK planned maintenance contracts and compliance certificates

From
£45/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: FaciliWorks the interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.; Joblogic the published £45 per user per month covers only the Standard tier, and the planned maintenance contracts most buyers come for sit on Premium, which is quote only, so the advertised price is not the price a maintenance contractor pays.
  • They diverge on capability: FaciliWorks covers Perpetual or subscription licensing, Joblogic covers PPM contract scheduling.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which FaciliWorks and Joblogic actually diverge.

Attributes where FaciliWorks and Joblogic differ
AttributeFaciliWorksJoblogic
Starting priceOn request£45/month
Pricing modelquotePer user per month
PlatformsWindows, Web, iOS, Android, On-premiseWeb, iOS, Android

Identical on both: free tier (No), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FaciliWorks

  • Perpetual or subscription licensing
  • Concurrent seat option
  • Preventive maintenance scheduling
  • Calibration alignment
  • Parts and purchasing
  • Mobile work orders

Only in Joblogic

  • PPM contract scheduling
  • Asset registers
  • Digital certificates
  • Offline mobile app
  • Job costing
  • Dispatch board
  • Customer portal
  • Custom form builder

What people use each for

The jobs each tool is most often brought in to do.

FaciliWorks

  • A regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendornot Joblogic
  • A defence or utility site on an isolated network where a cloud-only CMMS is not permitted by policynot Joblogic
  • A maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcountnot Joblogic
  • A plant with many occasional users where concurrent licensing costs far less than a named seat for every techniciannot Joblogic

Joblogic

  • A fire or gas safety contractor issuing hundreds of statutory certificates a month that must be retrievable at auditnot FaciliWorks
  • An HVAC firm running annual maintenance contracts across a portfolio of client sites with equipment registers per sitenot FaciliWorks
  • A facilities contractor mixing contracted PPM visits with reactive callouts on the same engineer diarynot FaciliWorks
  • A service business that has outgrown a whiteboard and spreadsheets but needs UK accounting integration with Sage or Xeronot FaciliWorks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FaciliWorks

  • The interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.
  • A perpetual licence still carries an annual maintenance and support fee, so the one-off purchase framing does not hold; without that fee you lose updates and support while keeping the right to run old code.
  • Integration options are thin, with a limited API and few prebuilt connectors, so linking FaciliWorks to an ERP or a condition monitoring platform usually means custom database-level work.
  • No pricing is published for any edition despite this being a mid-market product, so buyers cannot compare it against published per-user rivals without entering a sales process.
  • CyberMetrics is a small independent vendor, which means responsive support but also a thin partner ecosystem and no realistic second-source implementation help if the relationship goes wrong.

Joblogic

  • The published £45 per user per month covers only the Standard tier, and the planned maintenance contracts most buyers come for sit on Premium, which is quote only, so the advertised price is not the price a maintenance contractor pays.
  • Users are counted as office staff, engineers and managers alike, so a business with many part-time or seasonal engineers pays full seats for people who log a handful of jobs a month.
  • The entry price is billed annually, so there is no low-commitment monthly option to trial the product properly at scale.
  • Compliance certificates, terminology and accounting integrations are written for the UK and Ireland, which makes the product a poor fit outside those markets despite being sold internationally.
  • The mobile app carries a lot of configurable form logic, and engineers on older devices report slow loading and sync on jobs with large certificate sets, which costs time on site.

Pricing, plan by plan

FaciliWorks

On request
  • FaciliWorks Essentials$undefined/year
    • Core CMMS: assets, work orders, preventive maintenance
    • Perpetual or subscription licensing
    • Concurrent or node-locked seats
  • FaciliWorks Pro$undefined/year
    • Adds advanced reporting and analytics
    • Parts inventory and purchasing
    • Mobile access
  • FaciliWorks Enterprise$undefined/year
    • Multi-site and multi-currency
    • All Pro capability
    • Extended integration and administration options

Joblogic

£45/month
  • Standard$45/month
    • Billed annually, per user
    • Customers, sites and asset tracking
    • Quotes, jobs, invoices and job costing
  • Premium$undefined/month
    • Quoted on team size
    • PPM maintenance contracts
    • Purchase orders and stock
  • Enterprise$undefined/month
    • Custom pricing
    • Advanced dashboards and compliance tools
    • Customer portal

Which should you pick?

Choose FaciliWorks if

  • You need perpetual or subscription licensing.
  • You work on Windows, Web, iOS, Android, On-premise.
  • You also want concurrent seat option.
FaciliWorks review

Choose Joblogic if

  • You need ppm contract scheduling.
  • You work on Web, iOS, Android.
  • You also want asset registers.
Joblogic review

Questions people ask

Is FaciliWorks or Joblogic better?
Neither clearly leads. FaciliWorks starts at On request and Joblogic at £45/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FaciliWorks or Joblogic?
FaciliWorks starts at On request and Joblogic at £45/month.
Does FaciliWorks or Joblogic run on more platforms?
FaciliWorks runs on Windows, Web, iOS, Android, On-premise. Joblogic runs on Web, iOS, Android.
What is FaciliWorks best used for?
FaciliWorks is most often used for a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor, a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy, a maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcount, a plant with many occasional users where concurrent licensing costs far less than a named seat for every technician. Of those, a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor and a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy are not what Joblogic is typically brought in for.
What can FaciliWorks do that Joblogic cannot?
FaciliWorks covers Perpetual or subscription licensing, Concurrent seat option, Preventive maintenance scheduling, Calibration alignment. Joblogic covers PPM contract scheduling, Asset registers, Digital certificates, Offline mobile app.

Answered from the vendors’ own pages

FaciliWorks: Can I still buy FaciliWorks outright?

Yes. Perpetual on-premise licensing is still offered alongside subscription, which is unusual in CMMS today.

Joblogic: Do I need the Premium plan?

If you run planned maintenance contracts, purchase orders or timesheets, yes. Standard handles reactive jobs, quotes and invoices only.

FaciliWorks: Does a perpetual licence mean no recurring cost?

No. Annual maintenance and support is a separate ongoing fee, and dropping it costs you updates and support.

Joblogic: Are subcontractors charged as users?

No. Joblogic counts office staff, engineers and managers as users; customers and subcontractors are not counted as seats.

FaciliWorks: Is there concurrent licensing?

Yes. Concurrent seats let a large pool of occasional users share fewer licences, which is often cheaper than named seats.

Joblogic: Does it work offline?

Yes, the engineer app completes jobs, forms and signatures without signal and syncs later, which matters in plant rooms and basements.

FaciliWorks: Is pricing published?

No. All editions are quoted, so you must engage sales to get a comparable number.

Joblogic: Can it issue gas and electrical certificates?

Yes, statutory UK certificate templates are built in, and the top tier adds a form builder for your own documents.

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