Softwr

Field Service · head to head

AroFlo vs FaciliWorks

AroFlo logo

AroFlo

Field Service

Job management for Australian and New Zealand trade contractors, now part of the Simpro Group

From
On request
Rated
-
Full reviewWebsite
FaciliWorks logo

FaciliWorks

Field Service

CMMS from CyberMetrics that still sells a perpetual on-premise licence alongside subscription

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: AroFlo aroFlo, Simpro, BigChange and ClockShark now share one owner in Simpro Group, so a shortlist that compares them is comparing products with a single roadmap owner and no competitive pressure between them to keep prices down.; FaciliWorks the interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.
  • They diverge on capability: AroFlo covers Mobile job cards, FaciliWorks covers Perpetual or subscription licensing.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which AroFlo and FaciliWorks actually diverge.

Attributes where AroFlo and FaciliWorks differ
AttributeAroFloFaciliWorks
PlatformsWeb, iOS, AndroidWindows, Web, iOS, Android, On-premise

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in AroFlo

  • Mobile job cards
  • Supplier catalogue feeds
  • Compliance and safety forms
  • Scheduling and dispatch
  • Project management
  • Asset and maintenance registers
  • Accounting sync
  • Inventory and stock control

Only in FaciliWorks

  • Perpetual or subscription licensing
  • Concurrent seat option
  • Preventive maintenance scheduling
  • Calibration alignment
  • Parts and purchasing
  • Mobile work orders

What people use each for

The jobs each tool is most often brought in to do.

AroFlo

  • An Australian electrical contractor with thirty technicians that needs SWMS and test-and-tag certificates completed on the phone and attached to the job automaticallynot FaciliWorks
  • A plumbing business that wants live wholesaler pricing pulled into quotes so margins are not eroded by stale cost pricesnot FaciliWorks
  • A fire protection company running recurring statutory inspections against a register of customer assets across many sitesnot FaciliWorks
  • A New Zealand facilities maintenance firm that needs job costing to reconcile cleanly into Xero without a manual export stepnot FaciliWorks

FaciliWorks

  • A regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendornot AroFlo
  • A defence or utility site on an isolated network where a cloud-only CMMS is not permitted by policynot AroFlo
  • A maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcountnot AroFlo
  • A plant with many occasional users where concurrent licensing costs far less than a named seat for every techniciannot AroFlo

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

AroFlo

  • AroFlo, Simpro, BigChange and ClockShark now share one owner in Simpro Group, so a shortlist that compares them is comparing products with a single roadmap owner and no competitive pressure between them to keep prices down.
  • No pricing is published at all, so you cannot size a budget before entering a sales process, and there is no public reference point to check whether the quote you are given is normal.
  • The supplier catalogue feeds, compliance form library and accounting connectors are built for Australia and New Zealand, so contractors elsewhere pay for a product whose most differentiated features do not apply to their market.
  • The interface carries a long history and the configuration surface is large, so getting the workflow, custom fields and forms right typically needs paid setup and several weeks before the field team stops working around it.
  • Reporting is user-defined rather than dimensional, so multi-entity groups that want consolidated profitability across business units generally end up exporting to a spreadsheet or a separate BI tool.

FaciliWorks

  • The interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.
  • A perpetual licence still carries an annual maintenance and support fee, so the one-off purchase framing does not hold; without that fee you lose updates and support while keeping the right to run old code.
  • Integration options are thin, with a limited API and few prebuilt connectors, so linking FaciliWorks to an ERP or a condition monitoring platform usually means custom database-level work.
  • No pricing is published for any edition despite this being a mid-market product, so buyers cannot compare it against published per-user rivals without entering a sales process.
  • CyberMetrics is a small independent vendor, which means responsive support but also a thin partner ecosystem and no realistic second-source implementation help if the relationship goes wrong.

Pricing, plan by plan

AroFlo

On request
  • AroFlo Premium$undefined/month
    • Quoting, job management and invoicing
    • Timesheets and scheduling
    • Compliance and safety forms

FaciliWorks

On request
  • FaciliWorks Essentials$undefined/year
    • Core CMMS: assets, work orders, preventive maintenance
    • Perpetual or subscription licensing
    • Concurrent or node-locked seats
  • FaciliWorks Pro$undefined/year
    • Adds advanced reporting and analytics
    • Parts inventory and purchasing
    • Mobile access
  • FaciliWorks Enterprise$undefined/year
    • Multi-site and multi-currency
    • All Pro capability
    • Extended integration and administration options

Which should you pick?

Choose AroFlo if

  • You need mobile job cards.
  • You work on Web, iOS, Android.
  • You also want supplier catalogue feeds.
AroFlo review

Choose FaciliWorks if

  • You need perpetual or subscription licensing.
  • You work on Windows, Web, iOS, Android, On-premise.
  • You also want concurrent seat option.
FaciliWorks review

Questions people ask

Is AroFlo or FaciliWorks better?
Neither clearly leads. AroFlo starts at On request and FaciliWorks at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, AroFlo or FaciliWorks?
AroFlo starts at On request and FaciliWorks at On request.
Does AroFlo or FaciliWorks run on more platforms?
AroFlo runs on Web, iOS, Android. FaciliWorks runs on Windows, Web, iOS, Android, On-premise.
What is AroFlo best used for?
AroFlo is most often used for an australian electrical contractor with thirty technicians that needs swms and test-and-tag certificates completed on the phone and attached to the job automatically, a plumbing business that wants live wholesaler pricing pulled into quotes so margins are not eroded by stale cost prices, a fire protection company running recurring statutory inspections against a register of customer assets across many sites, a new zealand facilities maintenance firm that needs job costing to reconcile cleanly into xero without a manual export step. Of those, an australian electrical contractor with thirty technicians that needs swms and test-and-tag certificates completed on the phone and attached to the job automatically and a plumbing business that wants live wholesaler pricing pulled into quotes so margins are not eroded by stale cost prices are not what FaciliWorks is typically brought in for.
What can AroFlo do that FaciliWorks cannot?
AroFlo covers Mobile job cards, Supplier catalogue feeds, Compliance and safety forms, Scheduling and dispatch. FaciliWorks covers Perpetual or subscription licensing, Concurrent seat option, Preventive maintenance scheduling, Calibration alignment.

Answered from the vendors’ own pages

AroFlo: Is AroFlo still sold separately from Simpro?

Yes. Simpro Group has kept AroFlo, Simpro, BigChange and ClockShark as separate products with separate sales teams, though all four are under one owner.

FaciliWorks: Can I still buy FaciliWorks outright?

Yes. Perpetual on-premise licensing is still offered alongside subscription, which is unusual in CMMS today.

AroFlo: How much does AroFlo cost?

AroFlo does not publish prices. Expect a per-user monthly figure in AUD quoted after a discovery call, with setup and training charged on top.

FaciliWorks: Does a perpetual licence mean no recurring cost?

No. Annual maintenance and support is a separate ongoing fee, and dropping it costs you updates and support.

AroFlo: Can I use AroFlo outside Australia?

You can, but the wholesaler price feeds, compliance templates and accounting integrations are aimed at Australia and New Zealand, which removes much of the reason to choose it.

FaciliWorks: Is there concurrent licensing?

Yes. Concurrent seats let a large pool of occasional users share fewer licences, which is often cheaper than named seats.

AroFlo: Does it work offline?

Yes. The mobile app stores job data locally and syncs when a connection returns, which matters for plant rooms and rural sites.

FaciliWorks: Is pricing published?

No. All editions are quoted, so you must engage sales to get a comparable number.

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