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Field Service · head to head

FaciliWorks vs SOS Inventory

FaciliWorks logo

FaciliWorks

Field Service

CMMS from CyberMetrics that still sells a perpetual on-premise licence alongside subscription

From
On request
Rated
-
Full reviewWebsite
SOS Inventory logo

SOS Inventory

Inventory

Inventory management for QuickBooks Online

From
$69.95/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: FaciliWorks the interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.; SOS Inventory the Companion plan at $69.95 per month is limited to a single location and 1 custom field
  • They diverge on capability: FaciliWorks covers Perpetual or subscription licensing, SOS Inventory covers Lot tracking.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which FaciliWorks and SOS Inventory actually diverge.

Attributes where FaciliWorks and SOS Inventory differ
AttributeFaciliWorksSOS Inventory
Starting priceOn request$69.95/month
Pricing modelquotesubscription
PlatformsWindows, Web, iOS, Android, On-premiseWeb, Cloud-based
CategoryField ServiceInventory
FoundedUnknown2011

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FaciliWorks

  • Perpetual or subscription licensing
  • Concurrent seat option
  • Preventive maintenance scheduling
  • Calibration alignment
  • Parts and purchasing
  • Mobile work orders

Only in SOS Inventory

  • Lot tracking
  • Serial numbers
  • Manufacturing
  • Multi-location
  • QuickBooks Online
  • Shopify
  • BigCommerce
  • ShipStation

What people use each for

The jobs each tool is most often brought in to do.

FaciliWorks

  • A regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendornot SOS Inventory
  • A defence or utility site on an isolated network where a cloud-only CMMS is not permitted by policynot SOS Inventory
  • A maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcountnot SOS Inventory
  • A plant with many occasional users where concurrent licensing costs far less than a named seat for every techniciannot SOS Inventory

SOS Inventory

  • Inventory managementnot FaciliWorks
  • Job costingnot FaciliWorks
  • Manufacturing automationnot FaciliWorks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FaciliWorks

  • The interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.
  • A perpetual licence still carries an annual maintenance and support fee, so the one-off purchase framing does not hold; without that fee you lose updates and support while keeping the right to run old code.
  • Integration options are thin, with a limited API and few prebuilt connectors, so linking FaciliWorks to an ERP or a condition monitoring platform usually means custom database-level work.
  • No pricing is published for any edition despite this being a mid-market product, so buyers cannot compare it against published per-user rivals without entering a sales process.
  • CyberMetrics is a small independent vendor, which means responsive support but also a thin partner ecosystem and no realistic second-source implementation help if the relationship goes wrong.

SOS Inventory

  • The Companion plan at $69.95 per month is limited to a single location and 1 custom field
  • Serial and lot number tracking, barcoding and unlimited locations require the Plus plan at $139.95 per month
  • Phone support is excluded from the Companion plan
  • Job costing, advanced manufacturing and the customer portal require the Pro plan at $194.95 per month
  • Each plan includes only 2 to 5 users and additional users cost $25 each per month
  • The 2 months free discount requires paying a year up front

Pricing, plan by plan

FaciliWorks

On request
  • FaciliWorks Essentials$undefined/year
    • Core CMMS: assets, work orders, preventive maintenance
    • Perpetual or subscription licensing
    • Concurrent or node-locked seats
  • FaciliWorks Pro$undefined/year
    • Adds advanced reporting and analytics
    • Parts inventory and purchasing
    • Mobile access
  • FaciliWorks Enterprise$undefined/year
    • Multi-site and multi-currency
    • All Pro capability
    • Extended integration and administration options

SOS Inventory

$69.95/month
  • Companion$69.95/month
    • Basic inventory management
    • 2 included users
    • Additional users $25/month each
  • Plus$139.95/month
    • Labeled most popular
    • Unlimited locations
    • Serial and lot tracking
  • Pro$194.95/month
    • Advanced automation
    • Job costing
    • Advanced manufacturing

Which should you pick?

Choose FaciliWorks if

  • You need perpetual or subscription licensing.
  • You work on Windows, Web, iOS, Android, On-premise.
  • You also want concurrent seat option.
FaciliWorks review

Choose SOS Inventory if

  • You need lot tracking.
  • You work on Web, Cloud-based.
  • You also want serial numbers.
SOS Inventory review

Questions people ask

Is FaciliWorks or SOS Inventory better?
Neither clearly leads. FaciliWorks starts at On request and SOS Inventory at $69.95/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FaciliWorks or SOS Inventory?
FaciliWorks starts at On request and SOS Inventory at $69.95/month.
Does FaciliWorks or SOS Inventory run on more platforms?
FaciliWorks runs on Windows, Web, iOS, Android, On-premise. SOS Inventory runs on Web, Cloud-based.
What is FaciliWorks best used for?
FaciliWorks is most often used for a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor, a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy, a maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcount, a plant with many occasional users where concurrent licensing costs far less than a named seat for every technician. Of those, a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor and a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy are not what SOS Inventory is typically brought in for.
What can FaciliWorks do that SOS Inventory cannot?
FaciliWorks covers Perpetual or subscription licensing, Concurrent seat option, Preventive maintenance scheduling, Calibration alignment. SOS Inventory covers Lot tracking, Serial numbers, Manufacturing, Multi-location.

Answered from the vendors’ own pages

FaciliWorks: Can I still buy FaciliWorks outright?

Yes. Perpetual on-premise licensing is still offered alongside subscription, which is unusual in CMMS today.

SOS Inventory: How much does SOS Inventory cost?

SOS Inventory offers monthly plans from $69.95 for Companion to $194.95 for Pro. Annual billing saves approximately two months of fees. Additional users cost $25/month, and external connections are $25/month each.

Source
FaciliWorks: Does a perpetual licence mean no recurring cost?

No. Annual maintenance and support is a separate ongoing fee, and dropping it costs you updates and support.

SOS Inventory: Does SOS Inventory offer a free trial?

Yes, SOS Inventory offers 14 days to explore its full range of features. Users can upgrade or downgrade plans easily through account settings.

Source
FaciliWorks: Is there concurrent licensing?

Yes. Concurrent seats let a large pool of occasional users share fewer licences, which is often cheaper than named seats.

SOS Inventory: What is the difference between SOS Inventory plans?

Companion includes 2 users and basic management. Plus is marked most popular and adds unlimited locations and lot tracking with 3 users. Pro adds advanced automation and manufacturing with 5 users.

Source
FaciliWorks: Is pricing published?

No. All editions are quoted, so you must engage sales to get a comparable number.

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