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Field Service · head to head

FaciliWorks vs Percepto

FaciliWorks logo

FaciliWorks

Field Service

CMMS from CyberMetrics that still sells a perpetual on-premise licence alongside subscription

From
On request
Rated
-
Full reviewWebsite
Percepto logo

Percepto

Field Service

Drone-in-a-box inspection with the AIM software that runs the missions and reads the results

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: FaciliWorks the interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.; Percepto aIM is built for Percepto aircraft and base stations, so buying the software is buying the fleet, and a site that already owns DJI or other drones cannot bring them into it.
  • They diverge on capability: FaciliWorks covers Perpetual or subscription licensing, Percepto covers Drone-in-a-box base station.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which FaciliWorks and Percepto actually diverge.

Attributes where FaciliWorks and Percepto differ
AttributeFaciliWorksPercepto
PlatformsWindows, Web, iOS, Android, On-premiseWeb

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FaciliWorks

  • Perpetual or subscription licensing
  • Concurrent seat option
  • Preventive maintenance scheduling
  • Calibration alignment
  • Parts and purchasing
  • Mobile work orders

Only in Percepto

  • Drone-in-a-box base station
  • Autonomous scheduled missions
  • AIM mission management
  • Optical gas imaging payload
  • Thermal and visual inspection
  • Change detection
  • Alarm-triggered response
  • Georeferenced asset history

What people use each for

The jobs each tool is most often brought in to do.

FaciliWorks

  • A regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendornot Percepto
  • A defence or utility site on an isolated network where a cloud-only CMMS is not permitted by policynot Percepto
  • A maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcountnot Percepto
  • A plant with many occasional users where concurrent licensing costs far less than a named seat for every techniciannot Percepto

Percepto

  • A refinery replacing manual methane leak detection rounds with scheduled optical gas imaging flightsnot FaciliWorks
  • A remote mine site that cannot economically station inspection crews and needs weekly stockpile and infrastructure surveysnot FaciliWorks
  • A utility substation network needing thermal inspection of switchgear on a fixed cycle with an auditable recordnot FaciliWorks
  • A port or tailings facility that wants an automatic aerial response when an alarm fires at three in the morningnot FaciliWorks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FaciliWorks

  • The interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.
  • A perpetual licence still carries an annual maintenance and support fee, so the one-off purchase framing does not hold; without that fee you lose updates and support while keeping the right to run old code.
  • Integration options are thin, with a limited API and few prebuilt connectors, so linking FaciliWorks to an ERP or a condition monitoring platform usually means custom database-level work.
  • No pricing is published for any edition despite this being a mid-market product, so buyers cannot compare it against published per-user rivals without entering a sales process.
  • CyberMetrics is a small independent vendor, which means responsive support but also a thin partner ecosystem and no realistic second-source implementation help if the relationship goes wrong.

Percepto

  • AIM is built for Percepto aircraft and base stations, so buying the software is buying the fleet, and a site that already owns DJI or other drones cannot bring them into it.
  • Everything depends on beyond-visual-line-of-sight regulatory approval, which is strong in the United States and patchy elsewhere, so a European or Asian site may face a materially different operating envelope for the same money.
  • Pricing is a per-site annual programme covering hardware, software and support, with no published rates, so comparing it against hiring an inspection contractor requires a full proposal.
  • The base station is fixed infrastructure requiring power, connectivity and a site survey, which means a linear asset such as a pipeline needs several installations rather than one system.
  • Weather, wind limits and airspace restrictions still ground flights, so the inspection schedule an operator plans around is a best case, and manual fallback procedures still have to exist.

Pricing, plan by plan

FaciliWorks

On request
  • FaciliWorks Essentials$undefined/year
    • Core CMMS: assets, work orders, preventive maintenance
    • Perpetual or subscription licensing
    • Concurrent or node-locked seats
  • FaciliWorks Pro$undefined/year
    • Adds advanced reporting and analytics
    • Parts inventory and purchasing
    • Mobile access
  • FaciliWorks Enterprise$undefined/year
    • Multi-site and multi-currency
    • All Pro capability
    • Extended integration and administration options

Percepto

On request
  • Percepto AIM programme$undefined/year
    • Base station and aircraft
    • AIM software subscription
    • Site survey, installation and regulatory support

Which should you pick?

Choose FaciliWorks if

  • You need perpetual or subscription licensing.
  • You work on Windows, Web, iOS, Android, On-premise.
  • You also want concurrent seat option.
FaciliWorks review

Choose Percepto if

  • You need drone-in-a-box base station.
  • You also want autonomous scheduled missions.
Percepto review

Questions people ask

Is FaciliWorks or Percepto better?
Neither clearly leads. FaciliWorks starts at On request and Percepto at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FaciliWorks or Percepto?
FaciliWorks starts at On request and Percepto at On request.
Does FaciliWorks or Percepto run on more platforms?
FaciliWorks runs on Windows, Web, iOS, Android, On-premise. Percepto runs on Web.
What is FaciliWorks best used for?
FaciliWorks is most often used for a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor, a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy, a maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcount, a plant with many occasional users where concurrent licensing costs far less than a named seat for every technician. Of those, a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor and a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy are not what Percepto is typically brought in for.
What can FaciliWorks do that Percepto cannot?
FaciliWorks covers Perpetual or subscription licensing, Concurrent seat option, Preventive maintenance scheduling, Calibration alignment. Percepto covers Drone-in-a-box base station, Autonomous scheduled missions, AIM mission management, Optical gas imaging payload.

Answered from the vendors’ own pages

FaciliWorks: Can I still buy FaciliWorks outright?

Yes. Perpetual on-premise licensing is still offered alongside subscription, which is unusual in CMMS today.

Percepto: Can I use Percepto AIM with drones I already own?

No. The system is designed around Percepto's own aircraft and base station.

FaciliWorks: Does a perpetual licence mean no recurring cost?

No. Annual maintenance and support is a separate ongoing fee, and dropping it costs you updates and support.

Percepto: Do I need a pilot on site?

Not in jurisdictions where beyond-visual-line-of-sight operation is approved. Confirm the approval position for your country before committing.

FaciliWorks: Is there concurrent licensing?

Yes. Concurrent seats let a large pool of occasional users share fewer licences, which is often cheaper than named seats.

Percepto: What does it cost?

Percepto does not publish pricing. Expect an annual per-site programme covering hardware, the AIM subscription and support.

FaciliWorks: Is pricing published?

No. All editions are quoted, so you must engage sales to get a comparable number.

Percepto: Can it detect gas leaks?

Yes, with an optical gas imaging payload, which is one of the main reasons oil and gas operators buy it.

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