Custifyvs
Vitally
Vitally: Modern, design-forward platform with AI-powered customer success and strong usage-based health scoring
Custify
Customer Success Software for SaaS
As of 30 August 2026, Custify starts at $399/month. Custify is a customer success platform designed for SaaS businesses to reduce churn and increase customer lifetime value through automation, health scoring, and. Softwr lists it under Customer Success. Custify is launched in 2017, available on Web.
Overview
What Custify does
Custify is a customer success platform designed for SaaS businesses to reduce churn and increase customer lifetime value through automation, health scoring, and actionable insights.
What people use it for
- Customer Success
- Saas
- Automation
Related searches
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Custify.
- No mobile app for on-the-go customer success management
- Limited reporting customization options
Cross-shopped
What people choose instead of Custify
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- CustifyvsChurnZero
ChurnZero: Mid-market focused with structured playbooks, usage-based health scoring, built by customer success practitioners
Pricing
What Custify costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Starter
$399 /mo
- Customer 360 view
- Basic health scoring
- Task management
Growth
On request
- Expansion opportunity identification
- Advanced automation
- Custom dashboards
Capabilities
Features
Health scores
Playbooks
Task automation
Customer 360
Churn alerts
Salesforce
Integration with Salesforce
HubSpot
Integration with HubSpot
Intercom
Integration with Intercom
Stripe
Integration with Stripe
Web support
Available on web
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
How much does Custify cost?
Custify pricing starts at $399-$899 per month depending on team size and seats. Pricing is quote-based for larger teams, with no per-seat fees on higher tiers.
SourceWhat CRM systems does Custify integrate with?
Custify integrates with HubSpot, Salesforce, Zoho CRM, Zendesk Sell, Intercom, Pipedrive, Close CRM, Freshworks CRM, and 200+ other applications through Zapier.
SourceDoes Custify have a mobile app?
No, Custify does not offer a dedicated mobile app. It is a cloud-based web platform accessible via browser on mobile devices.
SourceBehind it
Who makes Custify
- Company
- Custify
- Based in
- Bucharest, Romania
- Founders
- Boris Cipot, Thomas Wegele, Philipp Wolf
Timeline
Custify over time
- Milestone2026-08-01
Custify generating $2.7M annual revenue with 27-person team
Source
Keep looking
Where to go from Custify
- Custify alternativesEvery product people weigh against it
- Custify pricingPlans, floors and what the tiers exclude
- Custify badgesWhich rules it meets, and the figure behind each
- All Customer Success softwareThe full category
- Best Customer Success softwareThe shortlist, and how it was cut
Best Customer Success software for
Compare Custify with
- ChurnZero
- Vitally
- Aviso
- Akita
- Chameleon
- Planhat
- Better Proposals
- Proposable
- SmartKarrot
- Amity
- CustomerSuccessBox
- Totango
- Pragma
- Product Fruits
- RevOps
- RFP360
- Strikedeck
- Proposable
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Softwr does not host reviews and shows no star rating for Custify, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
More on Custify
Custify alternatives
What people switch to, and what they give up
Custify pricing
Every tier, and where the cost actually lands
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Put it head to head with anything we hold
Custify badge
Its rating, and an embed for your own site
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