Softwr

Customer Success · head to head

Custify vs DealHub

Custify logo

Custify

Customer Success

Customer Success Software for SaaS

From
$399/month
Rated
-
Full reviewWebsite
DealHub logo

DealHub

Sales Enablement

Revenue Amplification Platform

From
$75/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Custify no mobile app for on-the-go customer success management; DealHub no pricing is published, and the page states no cost factor or minimum
  • They diverge on capability: Custify covers Health scores, DealHub covers CPQ.

Where they differ

Only the attributes on which Custify and DealHub actually diverge.

Attributes where Custify and DealHub differ
AttributeCustifyDealHub
Starting price$399/month$75/month
Pricing modelUnknownsubscription
CategoryCustomer SuccessSales Enablement
Founded20172014

Identical on both: free tier (No), platforms (Web), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Custify

  • Health scores
  • Playbooks
  • Task automation
  • Customer 360
  • Churn alerts
  • Intercom
  • Stripe

Only in DealHub

  • CPQ
  • Digital sales rooms
  • Subscription management
  • E-signatures
  • Analytics
  • Microsoft Dynamics
  • Gong

Both cover

  • Salesforce
  • HubSpot
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Custify

  • Customer Successnot DealHub
  • Saasnot DealHub
  • Automationnot DealHub

DealHub

  • Configure price quote and proposal generation for sales teamsnot Custify
  • Managing quote approval and contract workflowsnot Custify

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Custify

  • No mobile app for on-the-go customer success management
  • Limited reporting customization options

DealHub

  • No pricing is published, and the page states no cost factor or minimum
  • The only routes to a figure are a pricing request or a sales conversation

Pricing, plan by plan

Custify

$399/month
  • Starter$399/month
    • Customer 360 view
    • Basic health scoring
    • Task management
  • Growth$undefined/mo
    • Expansion opportunity identification
    • Advanced automation
    • Custom dashboards

DealHub

$75/month
  • Essential$75/month
    • CPQ
    • Digital sales room
    • E-signatures
  • Professional$150/month
    • Subscription billing
    • Advanced analytics
    • Integrations

Which should you pick?

Choose Custify if

  • You need health scores.
  • You also want playbooks.
Custify review

Choose DealHub if

  • You need cpq.
  • You also want digital sales rooms.
DealHub review

Questions people ask

Is Custify or DealHub better?
Neither clearly leads. Custify starts at $399/month and DealHub at $75/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Custify or DealHub?
Custify starts at $399/month and DealHub at $75/month.
Does Custify or DealHub run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What is Custify best used for?
Custify is most often used for customer success, saas, automation. Of those, customer success and saas are not what DealHub is typically brought in for.
What can Custify do that DealHub cannot?
Custify covers Health scores, Playbooks, Task automation, Customer 360. DealHub covers CPQ, Digital sales rooms, Subscription management, E-signatures. Both handle Salesforce, HubSpot, Web support.

Answered from the vendors’ own pages

Custify: How much does Custify cost?

Custify pricing starts at $399-$899 per month depending on team size and seats. Pricing is quote-based for larger teams, with no per-seat fees on higher tiers.

Source
Custify: What CRM systems does Custify integrate with?

Custify integrates with HubSpot, Salesforce, Zoho CRM, Zendesk Sell, Intercom, Pipedrive, Close CRM, Freshworks CRM, and 200+ other applications through Zapier.

Source
Custify: Does Custify have a mobile app?

No, Custify does not offer a dedicated mobile app. It is a cloud-based web platform accessible via browser on mobile devices.

Source
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Related pages

More on Custify

More on DealHub

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