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Software · head to head

Custify vs Proposable

Custify logo

Custify

Software

Customer Success Software for SaaS

From
$399/month
Rated
-
Full reviewWebsite
Proposable logo

Proposable

Software

Simple Proposal Software

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Proposable has a free tier, so it costs nothing to try first.
  • Each has a real cost: Custify no mobile app for on-the-go customer success management; Proposable the Solo plan at $19 per user per month is capped at 5 proposal deliveries a month
  • They diverge on capability: Custify covers Health scores, Proposable covers Proposal templates.

Where they differ

Only the attributes on which Custify and Proposable actually diverge.

Attributes where Custify and Proposable differ
AttributeCustifyProposable
Starting price$399/monthFree
Pricing modelUnknownsubscription
Free tierNoYes

Identical on both: platforms (Web), user rating (Not yet rated), category (Unknown), founded (2017).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Custify

  • Health scores
  • Playbooks
  • Task automation
  • Customer 360
  • Churn alerts
  • Salesforce
  • HubSpot
  • Intercom

Only in Proposable

  • Proposal templates
  • E-signatures
  • Analytics
  • Team collaboration
  • Custom branding
  • PayPal
  • Zapier
  • QuickBooks

Both cover

  • Stripe
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Custify

  • Customer Successnot Proposable
  • Saasnot Proposable
  • Automationnot Proposable

Proposable

  • Building and sending sales proposals and quotes from templatesnot Custify
  • Tracking when a prospect opens and accepts a proposalnot Custify
  • Collecting e-signatures and payments on accepted proposalsnot Custify

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Custify

  • No mobile app for on-the-go customer success management
  • Limited reporting customization options

Proposable

  • The Solo plan at $19 per user per month is capped at 5 proposal deliveries a month
  • CRM integrations, Stripe payments, team collaboration and custom proposal URLs require the $39 per user per month Team plan
  • API access, data export, manager approval and custom integrations are Enterprise only
  • Enterprise starts at $500 per month, a large step up from the per user plans
  • Phone support is Enterprise only; lower plans get email and chat

Pricing, plan by plan

Custify

$399/month
  • Starter$399/month
    • Customer 360 view
    • Basic health scoring
    • Task management
  • Growth$undefined/mo
    • Expansion opportunity identification
    • Advanced automation
    • Custom dashboards

Proposable

Free
  • FreeFree
    • 3 proposals/month
    • Basic templates
  • Pro$19/month
    • Unlimited proposals
    • E-signatures
    • Analytics

Which should you pick?

Choose Custify if

  • You need health scores.
  • You also want playbooks.
Custify review

Choose Proposable if

  • You need proposal templates.
  • You want to start without paying.
  • You also want e-signatures.
Proposable review

Questions people ask

Is Custify or Proposable better?
Neither clearly leads. Custify starts at $399/month and Proposable at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Custify or Proposable?
Proposable has a free tier; the other does not. Paid plans start at $399/month for Custify and Free for Proposable.
Does Custify or Proposable run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Proposable for free?
Yes. Proposable has a free tier, so you can try it without paying. Custify starts at $399/month.
What is Custify best used for?
Custify is most often used for customer success, saas, automation. Of those, customer success and saas are not what Proposable is typically brought in for.
What can Custify do that Proposable cannot?
Custify covers Health scores, Playbooks, Task automation, Customer 360. Proposable covers Proposal templates, E-signatures, Analytics, Team collaboration. Both handle Stripe, Web support.

Answered from the vendors’ own pages

Custify: How much does Custify cost?

Custify pricing starts at $399-$899 per month depending on team size and seats. Pricing is quote-based for larger teams, with no per-seat fees on higher tiers.

Source
Custify: What CRM systems does Custify integrate with?

Custify integrates with HubSpot, Salesforce, Zoho CRM, Zendesk Sell, Intercom, Pipedrive, Close CRM, Freshworks CRM, and 200+ other applications through Zapier.

Source
Custify: Does Custify have a mobile app?

No, Custify does not offer a dedicated mobile app. It is a cloud-based web platform accessible via browser on mobile devices.

Source
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Related pages

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