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CRM · head to head

Krayin vs Missive

Krayin logo

Krayin

CRM

Open source Laravel CRM for sales teams that want to own the code

From
Free
Free plan
Yes
Full reviewWebsite
Missive logo

Missive

Customer Support

Team inbox and chat for productive teams

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Each has a real cost: Krayin it is far less mature than EspoCRM, SuiteCRM or Vtiger, with thinner reporting, weaker forecasting and fewer built-in integrations, so evaluations that start from a feature checklist will not favour it.; Missive each plan caps users rather than only pricing them, at 5 on Starter and 50 on Productive
  • They diverge on capability: Krayin covers Lead pipelines, Missive covers Shared inbox.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Krayin and Missive actually diverge.

Attributes where Krayin and Missive differ
AttributeKrayinMissive
Pricing modelOpen source, no licence feesubscription
PlatformsWeb, Self-hosted, Docker, LinuxWeb, Ios, Android, Mac, Windows
CategoryCRMCustomer Support
FoundedUnknown2015

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Krayin

  • Lead pipelines
  • Contacts and organisations
  • Quotes
  • Workflow automation
  • Email integration
  • Custom attributes
  • Roles and permissions
  • Laravel package architecture

Only in Missive

  • Shared inbox
  • Team chat
  • Email
  • Tasks
  • Calendar
  • WhatsApp
  • SMS
  • Asana

What people use each for

The jobs each tool is most often brought in to do.

Krayin

  • A PHP or Laravel development shop wants a CRM it can fork and rebrand for clients without paying per seat or negotiating an OEM licence.not Missive
  • An organisation under data residency rules needs the customer database physically on its own infrastructure, which rules out every hosted CRM.not Missive
  • A small sales team wants an unlimited-user CRM where adding a tenth or fiftieth user costs nothing beyond server capacity.not Missive
  • A Bagisto ecommerce store wants a CRM from the same vendor that shares its technology stack and conventions rather than a bridged integration.not Missive

Missive

  • Shared team inbox across email, SMS and social messagesnot Krayin
  • Collaborating on customer conversations with internal comments and tasksnot Krayin

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Krayin

  • It is far less mature than EspoCRM, SuiteCRM or Vtiger, with thinner reporting, weaker forecasting and fewer built-in integrations, so evaluations that start from a feature checklist will not favour it.
  • Practical functionality such as certain telephony, messaging and marketing connectors sits in paid marketplace extensions from Webkul, so the free CRM plus the extensions you actually need is not free.
  • The roadmap is controlled by a single services company whose revenue depends on selling implementation and extensions, so there is a structural incentive against making the core complete.
  • You are responsible for the whole operational burden: PHP and MySQL hosting, backups, security patching, mail deliverability and upgrades, and a botched upgrade of a customised install is your problem alone.
  • The cloud hosting page does not publish prices, so the managed option that would remove that burden cannot be budgeted without contacting sales, which undercuts the transparency the open licence otherwise offers.

Missive

  • Each plan caps users rather than only pricing them, at 5 on Starter and 50 on Productive
  • Integrations, automation rules and API access all require the Productive plan at $24 per user per month
  • Rules are capped at 1,000 per workspace even on the paid tiers
  • SAML SSO and IP restriction are Business only at $36 per user per month
  • AI features need either Missive AI credits or a bring your own key arrangement rather than being included

Pricing, plan by plan

Krayin

Free
  • Self-hostedFree
    • Full MIT-licensed source
    • Unlimited users
    • No feature gating
  • Cloud hosting and extensions$undefined/month
    • Starter and Pro managed hosting packs from Webkul
    • Premium extensions sold individually in the Krayin marketplace
    • White label and custom development quoted separately

Missive

Free
  • FreeFree
    • 3 users
    • Basic features
    • Email & chat
  • Starter$14/month
    • Unlimited users
    • Shared inboxes
    • Rules & automation
  • Productive$18/month
    • Starter + Calendars
    • WhatsApp
    • SMS
  • Business$26/month
    • Productive + API
    • SAML SSO
    • Priority support

Which should you pick?

Choose Krayin if

  • You need lead pipelines.
  • You want to start without paying.
  • You work on Web, Self-hosted, Docker, Linux.
  • You also want contacts and organisations.
Krayin review

Choose Missive if

  • You need shared inbox.
  • You want to start without paying.
  • You work on Web, Ios, Android, Mac, Windows.
  • You also want team chat.
Missive review

Questions people ask

Is Krayin or Missive better?
Neither clearly leads. Krayin starts at Free and Missive at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Krayin or Missive?
Krayin starts at Free and Missive at Free.
Does Krayin or Missive run on more platforms?
Krayin runs on Web, Self-hosted, Docker, Linux. Missive runs on Web, Ios, Android, Mac, Windows.
Can I use Krayin for free?
Both have a free tier, so you can try either at no cost before committing.
What is Krayin best used for?
Krayin is most often used for a php or laravel development shop wants a crm it can fork and rebrand for clients without paying per seat or negotiating an oem licence., an organisation under data residency rules needs the customer database physically on its own infrastructure, which rules out every hosted crm., a small sales team wants an unlimited-user crm where adding a tenth or fiftieth user costs nothing beyond server capacity., a bagisto ecommerce store wants a crm from the same vendor that shares its technology stack and conventions rather than a bridged integration.. Of those, a php or laravel development shop wants a crm it can fork and rebrand for clients without paying per seat or negotiating an oem licence. and an organisation under data residency rules needs the customer database physically on its own infrastructure, which rules out every hosted crm. are not what Missive is typically brought in for.
What can Krayin do that Missive cannot?
Krayin covers Lead pipelines, Contacts and organisations, Quotes, Workflow automation. Missive covers Shared inbox, Team chat, Email, Tasks.

Answered from the vendors’ own pages

Krayin: Is Krayin really free?

The CRM itself is MIT licensed with no user limit and no enterprise edition. Premium extensions, managed hosting and custom development from Webkul are paid.

Missive: How much does Missive cost per month?

Missive charges $14/user/month for Starter (up to 5 users), $24/user/month for Productive (up to 50 users), and $36/user/month for Business (unlimited users).

Source
Krayin: Who maintains it?

Webkul Software of Noida, India, the same company behind the Bagisto open source ecommerce platform.

Missive: Is there a free trial available?

Yes, Missive offers a 30-day free trial with no credit card required to start.

Source
Krayin: What do I need to run it?

A standard LAMP or LEMP stack with PHP, Composer and MySQL or MariaDB. Any host that runs Laravel will run Krayin.

Missive: Does Missive offer yearly billing discounts?

Yes, Missive provides a 20% discount for yearly billing compared to monthly pricing on all plans.

Source
Krayin: How does it compare to EspoCRM?

EspoCRM is more mature with deeper reporting and a longer track record. Krayin is easier for a Laravel developer to extend and has a more permissive licence.

Missive: Which plan includes SSO authentication?

The Business Plan at $36/user/month includes SAML SSO, IP restriction, and advanced analytics features.

Source
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