Software · head to head
Doxy.me vs DrChrono
Doxy.me
Software
Simple and free telemedicine for healthcare providers
- From
- Free
- Rated
- -
DrChrono
Software
All-in-one medical practice management and EHR platform
- From
- On request
- Rated
- -
The short version
- Only Doxy.me has a free tier, so it costs nothing to try first.
- Each has a real cost: Doxy.me free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations; DrChrono iOS-only mobile app with no Android support, limiting accessibility for non-Apple users
- They diverge on capability: Doxy.me covers Video Visits, DrChrono covers Electronic Health Records.
Where they differ
Only the attributes on which Doxy.me and DrChrono actually diverge.
Identical on both: pricing model (Unknown), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Doxy.me
- Video Visits
- Waiting Room
- Screen Sharing
- File Sharing
- HIPAA Compliant
- EHR Systems
- BAA
Only in DrChrono
- Electronic Health Records
- Appointment Scheduling
- Medical Billing
- ePrescribing
- Patient Portal
- Telehealth
- Labs
- Pharmacies
Both cover
- HIPAA
- Cloud deployment
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Doxy.me
- Patient Care
- Medical Records
- Practice Management
- Telehealth
DrChrono
- Patient Care
- Medical Records
- Practice Management
- Telehealth
Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Doxy.me
- Free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations
- Occasional connection glitches and dropped sessions reported by some users
- Poor video quality and lag in rural or low-bandwidth areas
DrChrono
- iOS-only mobile app with no Android support, limiting accessibility for non-Apple users
- Multi-provider scheduling lacks flexibility, forcing practices to use manual workarounds
- Medical billing is unreliable and complex, with claims processing cited as difficult and error-prone
- Billing features only available in higher-tier plans
- Support quality declined post-acquisition by EverHealth, with slower response times
- Auto-renewal contracts with unclear disclosure and restricted data portability when switching
- No published pricing, requires sales contact for quotes
Pricing, plan by plan
Doxy.me
Free- FreeFree
- Unlimited call minutes
- HIPAA compliance
- One-on-one sessions only
- Professional$35/month
- HD video
- Screen sharing
- Group calls
- Clinic$50/month
- HD video
- Screen sharing
- Group calls
DrChrono
On request- Prometheus$undefined/mo
- Core EHR
- Limited users
- Hippocrates$undefined/mo
- EHR + Practice Management
- Multiple providers
- Apollo$undefined/mo
- Full features
- Advanced analytics
- Apollo Plus$undefined/mo
- Apollo features
- Premium support
- Add-on integrations
Which should you pick?
Choose Doxy.me if
- You need video visits.
- You want to start without paying.
- You work on Web, iOS, Android.
- You also want waiting room.
Choose DrChrono if
- You need electronic health records.
- You work on iOS, iPad, Web.
- You also want appointment scheduling.
Questions people ask
- Is Doxy.me or DrChrono better?
- Neither clearly leads. Doxy.me starts at Free and DrChrono at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Doxy.me or DrChrono?
- Doxy.me has a free tier; the other does not. Paid plans start at Free for Doxy.me and On request for DrChrono.
- Does Doxy.me or DrChrono run on more platforms?
- Doxy.me runs on Web, iOS, Android. DrChrono runs on iOS, iPad, Web.
- Can I use Doxy.me for free?
- Yes. Doxy.me has a free tier, so you can try it without paying. DrChrono starts at On request.
- What is Doxy.me best used for?
- Doxy.me is most often used for patient care, medical records, practice management, telehealth.
- What can Doxy.me do that DrChrono cannot?
- Doxy.me covers Video Visits, Waiting Room, Screen Sharing, File Sharing. DrChrono covers Electronic Health Records, Appointment Scheduling, Medical Billing, ePrescribing. Both handle HIPAA, Cloud deployment, Web support.
Answered from the vendors’ own pages
Doxy.me: How much does Doxy.me cost?
Doxy.me offers a free plan with HIPAA compliance, Professional plan at $35 per provider per month, and Clinic plan at $50 per provider per month. Enterprise pricing available on request.
SourceDrChrono: What platforms does DrChrono support?
DrChrono is built primarily for Apple devices, with a native iPad app and iOS mobile app. Android users are limited to web browser access without full mobile functionality.
SourceDoxy.me: Does the free plan include all features?
The free Doxy.me plan includes unlimited call minutes and HIPAA compliance. Advanced features like group calls, HD video, and screen sharing require paid plans.
SourceDrChrono: Does DrChrono include practice management and medical billing?
Yes. DrChrono combines EHR, practice management, and medical billing into one platform. However, billing features are only available in higher-tier plans, and users report unreliable claims processing.
SourceDoxy.me: Do patients need to create an account to join a session?
No, Doxy.me allows you to offer secure sessions without requiring clients to create accounts, with a customizable waiting room experience.
SourceDrChrono: How much does DrChrono cost?
DrChrono uses four pricing tiers (Prometheus, Hippocrates, Apollo, and Apollo Plus) but does not publish pricing. Costs vary by provider count and add-ons. Interested users must contact sales for custom quotes.
SourceDoxy.me: Is Doxy.me HIPAA compliant?
Yes, Doxy.me is HIPAA compliant with a signed Business Associate Agreement, available on both free and paid plans.
SourceDrChrono: Can I do patient messaging in DrChrono?
Patient messaging is available but only as an add-on feature with additional costs beyond the base subscription.
SourceDrChrono: Does DrChrono include ePrescribing?
Yes. DrChrono includes integrated ePrescribing capabilities built into the platform for prescription management.
Source