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Software · head to head

Bitrix24 vs Seamless.AI

Bitrix24 logo

Bitrix24

Software

All-in-one CRM and business automation platform

From
Free
Rated
-
Seamless.AI logo

Seamless.AI

Software

Sales lead search engine for finding contact and company data

From
Free
Rated
-

The short version

  • Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; Seamless.AI pro and Enterprise pricing is not published and requires contacting sales.
  • They diverge on capability: Bitrix24 covers Contact management, Seamless.AI covers Contact search.

Where they differ

Only the attributes on which Bitrix24 and Seamless.AI actually diverge.

Attributes where Bitrix24 and Seamless.AI differ
AttributeBitrix24Seamless.AI
Pricing modelsubscriptionfreemium
PlatformsWeb, Ios, Androidweb, api
Founded2012Unknown

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Slack

Only in Seamless.AI

  • Contact search
  • Real-time search engine
  • Job change alerts
  • Buyer intent data
  • CRM and API integrations
  • Enterprise security

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales pipeline management for a small businessnot Seamless.AI
  • Team chat, tasks and project management in one suitenot Seamless.AI
  • Telephony and email integrated with customer recordsnot Seamless.AI
  • Document storage and collaborationnot Seamless.AI
  • Workflow automation and HR records on the higher tiersnot Seamless.AI

Seamless.AI

  • B2B sales teams building prospecting listsnot Bitrix24
  • Finding verified emails and phone numbers for outreachnot Bitrix24
  • Tracking job changes among target contactsnot Bitrix24
  • Identifying accounts showing buyer intentnot Bitrix24

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • The free plan is limited to 2 users and 5 GB of storage
  • Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
  • Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
  • Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
  • SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

Seamless.AI

  • Pro and Enterprise pricing is not published and requires contacting sales.
  • Free plan is limited to just 50 credits and a single user.
  • Data accuracy for contact details can vary and requires verification before outreach.
  • Credit-based usage model means heavy prospecting can exhaust allotments quickly.

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • Up to 12 users
    • Basic CRM
    • Chat
  • Basic$39/month
    • Everything in Free
    • Sales automation
    • Customer portal
  • Standard$99/month
    • Everything in Basic
    • Advanced automation
    • Custom fields
  • Professional$199/month
    • Everything in Standard
    • Dedicated support

Seamless.AI

Free
  • FreeFree
    • 1 user
    • 50 credits
    • Email and cell phone search
  • Pro$undefined/mo
    • Per-user pricing
    • Unlimited exports
    • Annual credit packages
  • Enterprise$undefined/mo
    • Unlimited users
    • Custom credit allotments
    • Dedicated success manager

Which should you pick?

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.

Choose Seamless.AI if

  • You need contact search.
  • You want to start without paying.
  • You work on web, api.
  • You also want real-time search engine.

Questions people ask

Is Bitrix24 or Seamless.AI better?
Neither clearly leads. Bitrix24 starts at Free and Seamless.AI at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or Seamless.AI?
Bitrix24 starts at Free and Seamless.AI at Free.
Does Bitrix24 or Seamless.AI run on more platforms?
Bitrix24 runs on Web, Ios, Android. Seamless.AI runs on web, api.
Can I use Bitrix24 for free?
Both have a free tier, so you can try either at no cost before committing.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what Seamless.AI is typically brought in for.
What can Bitrix24 do that Seamless.AI cannot?
Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. Seamless.AI covers Contact search, Real-time search engine, Job change alerts, Buyer intent data.

Answered from the vendors’ own pages

Seamless.AI: Is there a free plan, and what are its limits?

Yes, the Free plan includes 1 user and 50 credits, with access to email and cell phone search, real-time search, and API access.

Source
Seamless.AI: How is usage metered on Seamless.AI?

Seamless.AI uses a credit system where credits are consumed to research contact details; paid Pro plans start with larger annual credit packages than the Free plan.

Source
Seamless.AI: Does Seamless.AI have an API?

Yes, API access is included even on the Free plan, alongside export and integration capabilities on paid plans.

Source
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