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CRM · head to head

Gong vs Seamless.AI

Gong logo

Gong

CRM

Revenue intelligence platform

From
$1600/user-per-year
Rated
-
Seamless.AI logo

Seamless.AI

CRM

Sales lead search engine for finding contact and company data

From
Free
Rated
-

The short version

  • Only Seamless.AI has a free tier, so it costs nothing to try first.
  • Each has a real cost: Gong pricing not published; custom quotes and high platform fees make budget forecasting difficult; Seamless.AI pro and Enterprise pricing is not published and requires contacting sales.
  • They diverge on capability: Gong covers Call recording, Seamless.AI covers Contact search.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Gong and Seamless.AI actually diverge.

Attributes where Gong and Seamless.AI differ
AttributeGongSeamless.AI
Starting price$1600/user-per-yearFree
Pricing modelUnknownfreemium
Free tierNoYes
PlatformsWeb, Cloud-based SaaSweb, api
Founded2016Unknown

Identical on both: user rating (Not yet rated), category (CRM).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Gong

  • Call recording
  • AI transcription
  • Deal intelligence
  • Market intelligence
  • Team coaching
  • Salesforce
  • HubSpot
  • Zoom

Only in Seamless.AI

  • Contact search
  • Real-time search engine
  • Job change alerts
  • Buyer intent data
  • CRM and API integrations
  • Enterprise security

What people use each for

The jobs each tool is most often brought in to do.

Gong

  • Call analysisnot Seamless.AI
  • Deal forecastingnot Seamless.AI
  • Sales coachingnot Seamless.AI
  • Win/loss analysisnot Seamless.AI

Seamless.AI

  • B2B sales teams building prospecting listsnot Gong
  • Finding verified emails and phone numbers for outreachnot Gong
  • Tracking job changes among target contactsnot Gong
  • Identifying accounts showing buyer intentnot Gong

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Gong

  • Pricing not published; custom quotes and high platform fees make budget forecasting difficult
  • Built for sales calls only; limited contact center and multi-channel conversation coverage
  • Forecasting and Engage modules use keyword-based analysis with 20-30 minute processing delay, not generative AI
  • Conversation analysis cannot capture internal buyer meetings or decision-making discussions

Seamless.AI

  • Pro and Enterprise pricing is not published and requires contacting sales.
  • Free plan is limited to just 50 credits and a single user.
  • Data accuracy for contact details can vary and requires verification before outreach.
  • Credit-based usage model means heavy prospecting can exhaust allotments quickly.

Pricing, plan by plan

Gong

$1600/user-per-year

No published plan breakdown. See the Gong review.

Seamless.AI

Free
  • FreeFree
    • 1 user
    • 50 credits
    • Email and cell phone search
  • Pro$undefined/mo
    • Per-user pricing
    • Unlimited exports
    • Annual credit packages
  • Enterprise$undefined/mo
    • Unlimited users
    • Custom credit allotments
    • Dedicated success manager

Which should you pick?

Choose Gong if

  • You need call recording.
  • You work on Web, Cloud-based SaaS.
  • You also want ai transcription.

Choose Seamless.AI if

  • You need contact search.
  • You want to start without paying.
  • You work on web, api.
  • You also want real-time search engine.

Questions people ask

Is Gong or Seamless.AI better?
Neither clearly leads. Gong starts at $1600/user-per-year and Seamless.AI at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Gong or Seamless.AI?
Seamless.AI has a free tier; the other does not. Paid plans start at $1600/user-per-year for Gong and Free for Seamless.AI.
Does Gong or Seamless.AI run on more platforms?
Gong runs on Web, Cloud-based SaaS. Seamless.AI runs on web, api.
Can I use Seamless.AI for free?
Yes. Seamless.AI has a free tier, so you can try it without paying. Gong starts at $1600/user-per-year.
What is Gong best used for?
Gong is most often used for call analysis, deal forecasting, sales coaching, win/loss analysis. Of those, call analysis and deal forecasting are not what Seamless.AI is typically brought in for.
What can Gong do that Seamless.AI cannot?
Gong covers Call recording, AI transcription, Deal intelligence, Market intelligence. Seamless.AI covers Contact search, Real-time search engine, Job change alerts, Buyer intent data.

Answered from the vendors’ own pages

Gong: How much does Gong cost?

Gong pricing starts around $1,600 per user per year, with a mandatory platform fee of $5,000-$50,000 annually. Exact pricing is custom and requires a sales consultation.

Source
Seamless.AI: Is there a free plan, and what are its limits?

Yes, the Free plan includes 1 user and 50 credits, with access to email and cell phone search, real-time search, and API access.

Source
Gong: Does Gong integrate with Salesforce?

Yes. Gong integrates with Salesforce via REST API to import account data and export conversation summaries, enabling searchable calls by CRM fields.

Source
Seamless.AI: How is usage metered on Seamless.AI?

Seamless.AI uses a credit system where credits are consumed to research contact details; paid Pro plans start with larger annual credit packages than the Free plan.

Source
Gong: What conversations can Gong capture?

Gong was built primarily for sales call analysis and captures calls through integrations with major dialer systems. Coverage for contact center and multi-channel conversations is limited.

Source
Seamless.AI: Does Seamless.AI have an API?

Yes, API access is included even on the Free plan, alongside export and integration capabilities on paid plans.

Source
Gong: Does Gong have an on-premise option?

Gong is a cloud-based SaaS platform without an on-premise deployment option. All conversation analysis and storage occurs in Gong's cloud infrastructure.

Source
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