CRM & Sales · head to head
Gong vs Seamless.AI

Seamless.AI
CRM & Sales
Sales lead search engine for finding contact and company data
- From
- Free
- Rated
- -
The short version
- Only Seamless.AI has a free tier, so it costs nothing to try first.
- Each has a real cost: Gong pricing not published; custom quotes and high platform fees make budget forecasting difficult; Seamless.AI pro and Enterprise pricing is not published and requires contacting sales.
- They diverge on capability: Gong covers Call recording, Seamless.AI covers Contact search.
Where they differ
Only the attributes on which Gong and Seamless.AI actually diverge.
| Attribute | Gong | Seamless.AI |
|---|---|---|
| Starting price | $1600/user-per-year | Free |
| Pricing model | Unknown | freemium |
| Free tier | No | Yes |
| Platforms | Web, Cloud-based SaaS | web, api |
| Founded | 2016 | Unknown |
Identical on both: user rating (Not yet rated), category (CRM & Sales).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Gong
- Call recording
- AI transcription
- Deal intelligence
- Market intelligence
- Team coaching
- Salesforce
- HubSpot
- Zoom
Only in Seamless.AI
- Contact search
- Real-time search engine
- Job change alerts
- Buyer intent data
- CRM and API integrations
- Enterprise security
What people use each for
The jobs each tool is most often brought in to do.
Gong
- Call analysisnot Seamless.AI
- Deal forecastingnot Seamless.AI
- Sales coachingnot Seamless.AI
- Win/loss analysisnot Seamless.AI
Seamless.AI
- B2B sales teams building prospecting listsnot Gong
- Finding verified emails and phone numbers for outreachnot Gong
- Tracking job changes among target contactsnot Gong
- Identifying accounts showing buyer intentnot Gong
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Gong
- Pricing not published; custom quotes and high platform fees make budget forecasting difficult
- Built for sales calls only; limited contact center and multi-channel conversation coverage
- Forecasting and Engage modules use keyword-based analysis with 20-30 minute processing delay, not generative AI
- Conversation analysis cannot capture internal buyer meetings or decision-making discussions
Seamless.AI
- Pro and Enterprise pricing is not published and requires contacting sales.
- Free plan is limited to just 50 credits and a single user.
- Data accuracy for contact details can vary and requires verification before outreach.
- Credit-based usage model means heavy prospecting can exhaust allotments quickly.
Pricing, plan by plan
Gong
$1600/user-per-yearNo published plan breakdown. See the Gong review.
Seamless.AI
Free- FreeFree
- 1 user
- 50 credits
- Email and cell phone search
- Pro$undefined/mo
- Per-user pricing
- Unlimited exports
- Annual credit packages
- Enterprise$undefined/mo
- Unlimited users
- Custom credit allotments
- Dedicated success manager
Which should you pick?
Choose Gong if
- You need call recording.
- You work on Web, Cloud-based SaaS.
- You also want ai transcription.
Choose Seamless.AI if
- You need contact search.
- You want to start without paying.
- You work on web, api.
- You also want real-time search engine.
Questions people ask
- Is Gong or Seamless.AI better?
- Neither clearly leads. Gong starts at $1600/user-per-year and Seamless.AI at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Gong or Seamless.AI?
- Seamless.AI has a free tier; the other does not. Paid plans start at $1600/user-per-year for Gong and Free for Seamless.AI.
- Does Gong or Seamless.AI run on more platforms?
- Gong runs on Web, Cloud-based SaaS. Seamless.AI runs on web, api.
- Can I use Seamless.AI for free?
- Yes. Seamless.AI has a free tier, so you can try it without paying. Gong starts at $1600/user-per-year.
- What is Gong best used for?
- Gong is most often used for call analysis, deal forecasting, sales coaching, win/loss analysis. Of those, call analysis and deal forecasting are not what Seamless.AI is typically brought in for.
- What can Gong do that Seamless.AI cannot?
- Gong covers Call recording, AI transcription, Deal intelligence, Market intelligence. Seamless.AI covers Contact search, Real-time search engine, Job change alerts, Buyer intent data.
Answered from the vendors’ own pages
Gong: How much does Gong cost?
Gong pricing starts around $1,600 per user per year, with a mandatory platform fee of $5,000-$50,000 annually. Exact pricing is custom and requires a sales consultation.
SourceSeamless.AI: Is there a free plan, and what are its limits?
Yes, the Free plan includes 1 user and 50 credits, with access to email and cell phone search, real-time search, and API access.
SourceGong: Does Gong integrate with Salesforce?
Yes. Gong integrates with Salesforce via REST API to import account data and export conversation summaries, enabling searchable calls by CRM fields.
SourceSeamless.AI: How is usage metered on Seamless.AI?
Seamless.AI uses a credit system where credits are consumed to research contact details; paid Pro plans start with larger annual credit packages than the Free plan.
SourceGong: What conversations can Gong capture?
Gong was built primarily for sales call analysis and captures calls through integrations with major dialer systems. Coverage for contact center and multi-channel conversations is limited.
SourceSeamless.AI: Does Seamless.AI have an API?
Yes, API access is included even on the Free plan, alongside export and integration capabilities on paid plans.
SourceGong: Does Gong have an on-premise option?
Gong is a cloud-based SaaS platform without an on-premise deployment option. All conversation analysis and storage occurs in Gong's cloud infrastructure.
SourceRelated pages
More on Seamless.AI
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