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BetterHelp vs NextGen Healthcare

BetterHelp logo

BetterHelp

Software

Online therapy and counseling services

From
$50/week
Rated
-
Full reviewWebsite
NextGen Healthcare logo

NextGen Healthcare

Software

Integrated EHR and practice management solutions

From
$150/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: BetterHelp pricing from $50-$90 per week billed every 4 weeks with location and therapist availability variations; NextGen Healthcare pricing is not publicly available; all contracts require custom quotes from sales
  • They diverge on capability: BetterHelp covers Video Sessions, NextGen Healthcare covers Electronic Health Records.

Where they differ

Only the attributes on which BetterHelp and NextGen Healthcare actually diverge.

Attributes where BetterHelp and NextGen Healthcare differ
AttributeBetterHelpNextGen Healthcare
Starting price$50/week$150/month
Pricing modelUnknownsubscription
Founded20131997

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in BetterHelp

  • Video Sessions
  • Phone Sessions
  • Messaging
  • Journaling
  • Worksheets
  • Mobile support

Only in NextGen Healthcare

  • Electronic Health Records
  • Practice Management
  • Revenue Cycle Management
  • Telehealth
  • Analytics
  • Labs
  • Pharmacies
  • Clearinghouses

Both cover

  • HIPAA
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

BetterHelp

  • Online therapy with licensed mental health professionalsnot NextGen Healthcare
  • Flexible scheduling with messaging, video, phone, and live chat optionsnot NextGen Healthcare
  • Access to 150+ worksheets and therapy support modulesnot NextGen Healthcare
  • Weekly free group seminars with expert therapistsnot NextGen Healthcare

NextGen Healthcare

  • Cloud-based EHR and practice management for ambulatory and specialty practicesnot BetterHelp
  • AI-assisted clinical documentation to reduce after-hours charting timenot BetterHelp

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BetterHelp

  • Pricing from $50-$90 per week billed every 4 weeks with location and therapist availability variations
  • Not suitable for minors or those under legal guardianship
  • Cannot provide official diagnoses, fulfill court orders, or prescribe medication
  • Requires reliable internet access; not appropriate for emergency or crisis situations

NextGen Healthcare

  • Pricing is not publicly available; all contracts require custom quotes from sales

Pricing, plan by plan

BetterHelp

$50/week

No published plan breakdown. See the BetterHelp review.

NextGen Healthcare

$150/month

No published plan breakdown. See the NextGen Healthcare review.

Which should you pick?

Choose BetterHelp if

  • You need video sessions.
  • You work on Web, iOS, Android.
  • You also want phone sessions.
BetterHelp review

Choose NextGen Healthcare if

  • You need electronic health records.
  • You work on Web, iOS, Android.
  • You also want practice management.
NextGen Healthcare review

Questions people ask

Is BetterHelp or NextGen Healthcare better?
Neither clearly leads. BetterHelp starts at $50/week and NextGen Healthcare at $150/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BetterHelp or NextGen Healthcare?
BetterHelp starts at $50/week and NextGen Healthcare at $150/month.
Does BetterHelp or NextGen Healthcare run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is BetterHelp best used for?
BetterHelp is most often used for online therapy with licensed mental health professionals, flexible scheduling with messaging, video, phone, and live chat options, access to 150+ worksheets and therapy support modules, weekly free group seminars with expert therapists. Of those, online therapy with licensed mental health professionals and flexible scheduling with messaging, video, phone, and live chat options are not what NextGen Healthcare is typically brought in for.
What can BetterHelp do that NextGen Healthcare cannot?
BetterHelp covers Video Sessions, Phone Sessions, Messaging, Journaling. NextGen Healthcare covers Electronic Health Records, Practice Management, Revenue Cycle Management, Telehealth. Both handle HIPAA, Cloud deployment, Web support.
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Related pages

More on BetterHelp

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