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Travel · head to head

Apaleo vs RoomRaccoon

Apaleo logo

Apaleo

Travel

API-first hotel property management platform sold per room with a monthly floor

From
€8/month
Rated
-
Full reviewWebsite
RoomRaccoon logo

RoomRaccoon

Travel

All-in-one PMS, channel manager and booking engine for independent European hotels

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Apaleo the €400 monthly floor means a property under fifty rooms pays well above the headline €8 per room, so a twenty five room hotel pays €16 per room and the advertised rate is misleading at the small end.; RoomRaccoon revenue and upselling functionality is gated behind higher tiers, so the advertised entry price is rarely what a property that wants automated pricing actually pays.
  • They diverge on capability: Apaleo covers Open REST API, RoomRaccoon covers Property management.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Apaleo and RoomRaccoon actually diverge.

Attributes where Apaleo and RoomRaccoon differ
AttributeApaleoRoomRaccoon
Starting price€8/monthOn request
Pricing modelPer room per monthquote
PlatformsWeb, APIWeb, iOS, Android

Identical on both: free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Apaleo

  • Open REST API
  • Apaleo Store
  • Multi-property inventory
  • Apaleo Pay
  • Unit group model
  • Night audit and accounting export

Only in RoomRaccoon

  • Property management
  • Channel manager
  • Booking engine
  • RaccoonPay
  • RaccoonRev
  • Upselling

What people use each for

The jobs each tool is most often brought in to do.

Apaleo

  • A serviced apartment group building its own branded check-in and access flow that needs full PMS control through an API rather than a vendor-built kiosknot RoomRaccoon
  • A European hotel group standardising twenty properties on one system with central rate management and DATEV-ready accounting exportsnot RoomRaccoon
  • A new-build lifestyle hotel operating with no permanent front desk, where door locks, kiosks and messaging come from specialists and the PMS is the record of truthnot RoomRaccoon
  • A revenue team that wants to plug Duetto or IDeaS into live inventory without paying a per-connection interface feenot RoomRaccoon

RoomRaccoon

  • A 20 to 40 room independent hotel replacing separate PMS, channel manager and booking engine contractsnot Apaleo
  • A European B and B that needs local tourist tax handling and regional payment methods out of the boxnot Apaleo
  • A South African guesthouse group wanting one system with local OTA coverage and support hoursnot Apaleo

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Apaleo

  • The €400 monthly floor means a property under fifty rooms pays well above the headline €8 per room, so a twenty five room hotel pays €16 per room and the advertised rate is misleading at the small end.
  • Apaleo ships no point of sale, no spa or golf module and no conference and banqueting system, so full service hotels must buy and integrate three or four more products before the stack is complete.
  • Because the model assumes you assemble the guest-facing layer from the Store, the real monthly cost is the platform fee plus several third-party subscriptions, and that total is nowhere on the pricing page.
  • Support and documentation lean towards developers, so an operator without technical capacity or an implementation partner will find configuration and troubleshooting harder than with a conventional PMS.
  • The product and integration ecosystem is strongest in German-speaking Europe, and North American buyers will find fewer local integrations for payments, tax rules and accounting than a US-focused PMS offers.

RoomRaccoon

  • Revenue and upselling functionality is gated behind higher tiers, so the advertised entry price is rarely what a property that wants automated pricing actually pays.
  • The integration catalogue is short compared with the larger cloud platforms, and a property with an existing spa, POS or CRM preference may find no connector exists.
  • Multi-property management is workable but shallow, so a group beyond a handful of hotels will hit reporting and consolidated inventory limits.
  • Support hours follow European and South African time zones, which leaves properties in the Americas and Asia Pacific waiting overnight for anything beyond first-line help.
  • Because distribution, payments and the PMS come from one vendor, a fault or a price rise in any one of them cannot be answered by switching that component alone.

Pricing, plan by plan

Apaleo

€8/month
  • Apaleo Platform$8/month
    • €8 per room per month
    • Minimum €400 per month regardless of room count
    • All APIs included at no extra cost

RoomRaccoon

On request
  • RoomRaccoon$undefined/year
    • Tiered subscription scaled by number of rooms
    • Higher tiers unlock dynamic pricing and upselling modules
    • Payment processing charged per transaction

Which should you pick?

Choose Apaleo if

  • You need open rest api.
  • You work on Web, API.
  • You also want apaleo store.
Apaleo review

Choose RoomRaccoon if

  • You need property management.
  • You work on Web, iOS, Android.
  • You also want channel manager.
RoomRaccoon review

Questions people ask

Is Apaleo or RoomRaccoon better?
Neither clearly leads. Apaleo starts at €8/month and RoomRaccoon at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Apaleo or RoomRaccoon?
Apaleo starts at €8/month and RoomRaccoon at On request.
Does Apaleo or RoomRaccoon run on more platforms?
Apaleo runs on Web, API. RoomRaccoon runs on Web, iOS, Android.
What is Apaleo best used for?
Apaleo is most often used for a serviced apartment group building its own branded check-in and access flow that needs full pms control through an api rather than a vendor-built kiosk, a european hotel group standardising twenty properties on one system with central rate management and datev-ready accounting exports, a new-build lifestyle hotel operating with no permanent front desk, where door locks, kiosks and messaging come from specialists and the pms is the record of truth, a revenue team that wants to plug duetto or ideas into live inventory without paying a per-connection interface fee. Of those, a serviced apartment group building its own branded check-in and access flow that needs full pms control through an api rather than a vendor-built kiosk and a european hotel group standardising twenty properties on one system with central rate management and datev-ready accounting exports are not what RoomRaccoon is typically brought in for.
What can Apaleo do that RoomRaccoon cannot?
Apaleo covers Open REST API, Apaleo Store, Multi-property inventory, Apaleo Pay. RoomRaccoon covers Property management, Channel manager, Booking engine, RaccoonPay.

Answered from the vendors’ own pages

Apaleo: What does Apaleo actually cost for a sixty room hotel?

€480 per month for the platform at €8 per room, plus payment processing from 0.6% and whatever Store integrations you add. Below fifty rooms you pay the €400 floor.

RoomRaccoon: Does RoomRaccoon charge commission on direct bookings?

No. The booking engine is included in the subscription and direct reservations carry no commission, though card processing fees still apply.

Apaleo: Is API access charged separately?

No. All APIs are included in the per room fee, which is unusual in the PMS market where interface fees per connection are common.

RoomRaccoon: Is it suitable for a hotel with 150 rooms?

It will run, but the product is designed around independents up to roughly 60 rooms and larger properties will find reporting and group handling thin.

Apaleo: Does it include a channel manager?

No. You connect one from the Store, such as SiteMinder, and pay that vendor separately.

RoomRaccoon: Can it be used as a channel manager only?

Not really. The value is in the bundle, and buying it purely for distribution costs more than a dedicated channel manager.

Apaleo: Can it run a full service hotel?

Only with additional systems. There is no native POS, spa or events module.

RoomRaccoon: Which regions does it support best?

Europe first, then South Africa. Coverage in North America and Asia is lighter on local OTAs and payment methods.

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