Travel · head to head
Mews vs RoomRaccoon

RoomRaccoon
Travel
All-in-one PMS, channel manager and booking engine for independent European hotels
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Mews no pricing published on pricing page; specific per-room or per-property costs require requesting a quote; RoomRaccoon revenue and upselling functionality is gated behind higher tiers, so the advertised entry price is rarely what a property that wants automated pricing actually pays.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Mews and RoomRaccoon actually diverge.
| Attribute | Mews | RoomRaccoon |
|---|---|---|
| Platforms | Web | Web, iOS, Android |
Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Travel).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Mews
Nothing recorded that RoomRaccoon does not also cover.
Only in RoomRaccoon
- Property management
- Channel manager
- Booking engine
- RaccoonPay
- RaccoonRev
- Upselling
What people use each for
The jobs each tool is most often brought in to do.
Mews
- Property management system for hotels and accommodationsnot RoomRaccoon
- Guest experience enhancement with AI-driven preferencesnot RoomRaccoon
- Revenue optimization and business intelligencenot RoomRaccoon
RoomRaccoon
- A 20 to 40 room independent hotel replacing separate PMS, channel manager and booking engine contractsnot Mews
- A European B and B that needs local tourist tax handling and regional payment methods out of the boxnot Mews
- A South African guesthouse group wanting one system with local OTA coverage and support hoursnot Mews
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Mews
- No pricing published on pricing page; specific per-room or per-property costs require requesting a quote
- Exact implementation fee structure not disclosed
- Revenue Management System (RMS) and Point of Sale (POS) add-on costs not specified
RoomRaccoon
- Revenue and upselling functionality is gated behind higher tiers, so the advertised entry price is rarely what a property that wants automated pricing actually pays.
- The integration catalogue is short compared with the larger cloud platforms, and a property with an existing spa, POS or CRM preference may find no connector exists.
- Multi-property management is workable but shallow, so a group beyond a handful of hotels will hit reporting and consolidated inventory limits.
- Support hours follow European and South African time zones, which leaves properties in the Americas and Asia Pacific waiting overnight for anything beyond first-line help.
- Because distribution, payments and the PMS come from one vendor, a fault or a price rise in any one of them cannot be answered by switching that component alone.
Pricing, plan by plan
Mews
On requestNo published plan breakdown. See the Mews review.
RoomRaccoon
On request- RoomRaccoon$undefined/year
- Tiered subscription scaled by number of rooms
- Higher tiers unlock dynamic pricing and upselling modules
- Payment processing charged per transaction
Which should you pick?
Choose Mews if
Nothing in the data separates Mews from RoomRaccoon on the points above - pick on price and on how each one feels to use.
Choose RoomRaccoon if
- You need property management.
- You work on Web, iOS, Android.
- You also want channel manager.
Questions people ask
- Is Mews or RoomRaccoon better?
- Neither clearly leads. Mews starts at On request and RoomRaccoon at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Mews or RoomRaccoon?
- Mews starts at On request and RoomRaccoon at On request.
- Does Mews or RoomRaccoon run on more platforms?
- Mews runs on Web. RoomRaccoon runs on Web, iOS, Android.
- What is Mews best used for?
- Mews is most often used for property management system for hotels and accommodations, guest experience enhancement with ai-driven preferences, revenue optimization and business intelligence. Of those, property management system for hotels and accommodations and guest experience enhancement with ai-driven preferences are not what RoomRaccoon is typically brought in for.
- What can Mews do that RoomRaccoon cannot?
- RoomRaccoon covers Property management, Channel manager, Booking engine, RaccoonPay.
Answered from the vendors’ own pages
Mews: What are the main pricing tiers offered by Mews?
Mews offers three tiers: Essentials (basic PMS with automated payments), Advanced (popular tier with customizable guest journey and SMS check-in), and Enterprise (unlimited integrations and no implementation fees). Specific costs require requesting a quote.
SourceRoomRaccoon: Does RoomRaccoon charge commission on direct bookings?
No. The booking engine is included in the subscription and direct reservations carry no commission, though card processing fees still apply.
Mews: What core features are included in the Mews Essentials plan?
Essentials includes property management system, booking engine, guest portal, automated payments platform, 8 Mews Marketplace integrations, 24/7 chatbot support, and exportable reports.
SourceRoomRaccoon: Is it suitable for a hotel with 150 rooms?
It will run, but the product is designed around independents up to roughly 60 rooms and larger properties will find reporting and group handling thin.
Mews: What additional features does Mews Advanced tier provide?
Advanced tier (marked as popular) adds AI-driven guest preference summaries, customizable booking engine, custom domain email communications, automated SMS check-in reminders, and digital contactless check-in via phone.
SourceRoomRaccoon: Can it be used as a channel manager only?
Not really. The value is in the bundle, and buying it purely for distribution costs more than a dedicated channel manager.
Mews: What makes the Mews Enterprise tier different from other plans?
Enterprise tier includes unlimited Mews Marketplace integrations (1,000+), custom dashboards with business intelligence, enhanced data connectors, automated report exports, access to Booking Engine and Channel Manager APIs, and notably eliminates implementation fees.
SourceRoomRaccoon: Which regions does it support best?
Europe first, then South Africa. Coverage in North America and Asia is lighter on local OTAs and payment methods.
Related pages
More on RoomRaccoon
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