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Travel · head to head

Revinate vs RoomRaccoon

Revinate logo

Revinate

Travel

Hotel guest data platform, email marketing and messaging built on PMS profile data

From
On request
Rated
-
RoomRaccoon logo

RoomRaccoon

Travel

All-in-one PMS, channel manager and booking engine for independent European hotels

From
On request
Rated
-

The short version

  • Each has a real cost: Revinate pricing is not published and is quoted per property scaled by room count with a monthly floor, so small properties often find the minimum higher than the campaign revenue they can realistically generate.; RoomRaccoon revenue and upselling functionality is gated behind higher tiers, so the advertised entry price is rarely what a property that wants automated pricing actually pays.
  • They diverge on capability: Revinate covers Guest profile resolution, RoomRaccoon covers Property management.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Revinate and RoomRaccoon actually diverge.

Attributes where Revinate and RoomRaccoon differ
AttributeRevinateRoomRaccoon
PlatformsWebWeb, iOS, Android

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Revinate

  • Guest profile resolution
  • Segmented email campaigns
  • Revenue attribution
  • Ivy messaging
  • Reservation sales
  • Multi-property database

Only in RoomRaccoon

  • Property management
  • Channel manager
  • Booking engine
  • RaccoonPay
  • RaccoonRev
  • Upselling

What people use each for

The jobs each tool is most often brought in to do.

Revinate

  • An independent resort with fifteen years of dirty PMS profiles that wants a usable marketing database out of themnot RoomRaccoon
  • A hotel group proving that direct email campaigns produced enough room nights to justify cutting OTA spendnot RoomRaccoon
  • A property automating pre-arrival texts so front desk staff are not answering the same parking and check-in questions by phonenot RoomRaccoon
  • A casino resort segmenting a large guest database by spend and recency for targeted offersnot RoomRaccoon

RoomRaccoon

  • A 20 to 40 room independent hotel replacing separate PMS, channel manager and booking engine contractsnot Revinate
  • A European B and B that needs local tourist tax handling and regional payment methods out of the boxnot Revinate
  • A South African guesthouse group wanting one system with local OTA coverage and support hoursnot Revinate

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Revinate

  • Pricing is not published and is quoted per property scaled by room count with a monthly floor, so small properties often find the minimum higher than the campaign revenue they can realistically generate.
  • Value depends on database size and quality; a hotel with a few thousand contacts and mostly OTA business will not recover the licence cost through email revenue.
  • The platform is sold as several products including marketing, messaging and reservation sales, so the quoted figure often covers less than a buyer assumes and the full stack costs considerably more.
  • Profile resolution quality depends on how the PMS was operated, and a property with poor data capture at check-in gets a cleaner database that is still missing email addresses for most guests.
  • It is hotel-specific, so a group with mixed accommodation including serviced apartments or vacation rentals will find parts of the model and integrations do not fit those units.

RoomRaccoon

  • Revenue and upselling functionality is gated behind higher tiers, so the advertised entry price is rarely what a property that wants automated pricing actually pays.
  • The integration catalogue is short compared with the larger cloud platforms, and a property with an existing spa, POS or CRM preference may find no connector exists.
  • Multi-property management is workable but shallow, so a group beyond a handful of hotels will hit reporting and consolidated inventory limits.
  • Support hours follow European and South African time zones, which leaves properties in the Americas and Asia Pacific waiting overnight for anything beyond first-line help.
  • Because distribution, payments and the PMS come from one vendor, a fault or a price rise in any one of them cannot be answered by switching that component alone.

Pricing, plan by plan

Revinate

On request
  • Revinate$undefined/month
    • Guest data platform and profile resolution
    • Segmented email marketing with revenue attribution
    • Ivy automated guest messaging

RoomRaccoon

On request
  • RoomRaccoon$undefined/year
    • Tiered subscription scaled by number of rooms
    • Higher tiers unlock dynamic pricing and upselling modules
    • Payment processing charged per transaction

Which should you pick?

Choose Revinate if

  • You need guest profile resolution.
  • You also want segmented email campaigns.

Choose RoomRaccoon if

  • You need property management.
  • You work on Web, iOS, Android.
  • You also want channel manager.

Questions people ask

Is Revinate or RoomRaccoon better?
Neither clearly leads. Revinate starts at On request and RoomRaccoon at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Revinate or RoomRaccoon?
Revinate starts at On request and RoomRaccoon at On request.
Does Revinate or RoomRaccoon run on more platforms?
Revinate runs on Web. RoomRaccoon runs on Web, iOS, Android.
What is Revinate best used for?
Revinate is most often used for an independent resort with fifteen years of dirty pms profiles that wants a usable marketing database out of them, a hotel group proving that direct email campaigns produced enough room nights to justify cutting ota spend, a property automating pre-arrival texts so front desk staff are not answering the same parking and check-in questions by phone, a casino resort segmenting a large guest database by spend and recency for targeted offers. Of those, an independent resort with fifteen years of dirty pms profiles that wants a usable marketing database out of them and a hotel group proving that direct email campaigns produced enough room nights to justify cutting ota spend are not what RoomRaccoon is typically brought in for.
What can Revinate do that RoomRaccoon cannot?
Revinate covers Guest profile resolution, Segmented email campaigns, Revenue attribution, Ivy messaging. RoomRaccoon covers Property management, Channel manager, Booking engine, RaccoonPay.

Answered from the vendors’ own pages

Revinate: What does Revinate cost?

It is not published. Expect a per property monthly figure scaled by room count with a minimum, and confirm which products are inside that number.

RoomRaccoon: Does RoomRaccoon charge commission on direct bookings?

No. The booking engine is included in the subscription and direct reservations carry no commission, though card processing fees still apply.

Revinate: Does it replace my email tool?

Yes for guest marketing, because it is built on merged PMS profiles rather than a contact list you upload.

RoomRaccoon: Is it suitable for a hotel with 150 rooms?

It will run, but the product is designed around independents up to roughly 60 rooms and larger properties will find reporting and group handling thin.

Revinate: Will it work with a small database?

Poorly. The economics depend on having enough guest records with usable email addresses to generate attributable revenue.

RoomRaccoon: Can it be used as a channel manager only?

Not really. The value is in the bundle, and buying it purely for distribution costs more than a dedicated channel manager.

Revinate: Is Ivy included?

Not necessarily. Messaging is priced separately from the marketing platform; confirm in writing.

RoomRaccoon: Which regions does it support best?

Europe first, then South Africa. Coverage in North America and Asia is lighter on local OTAs and payment methods.

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