Travel · head to head
RoomRaccoon vs SiteMinder
RoomRaccoon
Travel
All-in-one PMS, channel manager and booking engine for independent European hotels
- From
- On request
- Rated
- -
SiteMinder
Travel
Hotel channel manager and distribution platform
- From
- On request
- Rated
- -
The short version
- Each has a real cost: RoomRaccoon revenue and upselling functionality is gated behind higher tiers, so the advertised entry price is rarely what a property that wants automated pricing actually pays.; SiteMinder quote-only pricing scaled by rooms and channels, so comparison requires a sales conversation
- They diverge on capability: RoomRaccoon covers Property management, SiteMinder covers Wide channel reach.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which RoomRaccoon and SiteMinder actually diverge.
| Attribute | RoomRaccoon | SiteMinder |
|---|---|---|
| Platforms | Web, iOS, Android | Web, Cloud |
Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Travel).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in RoomRaccoon
- Property management
- RaccoonPay
- RaccoonRev
- Upselling
Only in SiteMinder
- Wide channel reach
- Rate management
Both cover
- Channel manager
- Booking engine
What people use each for
The jobs each tool is most often brought in to do.
RoomRaccoon
- A 20 to 40 room independent hotel replacing separate PMS, channel manager and booking engine contractsnot SiteMinder
- A European B and B that needs local tourist tax handling and regional payment methods out of the boxnot SiteMinder
- A South African guesthouse group wanting one system with local OTA coverage and support hoursnot SiteMinder
SiteMinder
- Hotels selling across several OTAs that must not double-booknot RoomRaccoon
- Properties wanting direct bookings alongside OTA distributionnot RoomRaccoon
- Groups managing rates centrally rather than channel by channelnot RoomRaccoon
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
RoomRaccoon
- Revenue and upselling functionality is gated behind higher tiers, so the advertised entry price is rarely what a property that wants automated pricing actually pays.
- The integration catalogue is short compared with the larger cloud platforms, and a property with an existing spa, POS or CRM preference may find no connector exists.
- Multi-property management is workable but shallow, so a group beyond a handful of hotels will hit reporting and consolidated inventory limits.
- Support hours follow European and South African time zones, which leaves properties in the Americas and Asia Pacific waiting overnight for anything beyond first-line help.
- Because distribution, payments and the PMS come from one vendor, a fault or a price rise in any one of them cannot be answered by switching that component alone.
SiteMinder
- Quote-only pricing scaled by rooms and channels, so comparison requires a sales conversation
- A channel manager only, so a property management system is still needed alongside it
- Sync depends on the OTAs at the other end, and their API changes and outages present as your problem
- Setup and channel mapping is more involved than the marketing suggests
Pricing, plan by plan
RoomRaccoon
On request- RoomRaccoon$undefined/year
- Tiered subscription scaled by number of rooms
- Higher tiers unlock dynamic pricing and upselling modules
- Payment processing charged per transaction
SiteMinder
On requestNo published plan breakdown. See the SiteMinder review.
Which should you pick?
Choose RoomRaccoon if
- You need property management.
- You work on Web, iOS, Android.
- You also want raccoonpay.
Choose SiteMinder if
- You need wide channel reach.
- You work on Web, Cloud.
- You also want rate management.
Questions people ask
- Is RoomRaccoon or SiteMinder better?
- Neither clearly leads. RoomRaccoon starts at On request and SiteMinder at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, RoomRaccoon or SiteMinder?
- RoomRaccoon starts at On request and SiteMinder at On request.
- Does RoomRaccoon or SiteMinder run on more platforms?
- RoomRaccoon runs on Web, iOS, Android. SiteMinder runs on Web, Cloud.
- What is RoomRaccoon best used for?
- RoomRaccoon is most often used for a 20 to 40 room independent hotel replacing separate pms, channel manager and booking engine contracts, a european b and b that needs local tourist tax handling and regional payment methods out of the box, a south african guesthouse group wanting one system with local ota coverage and support hours. Of those, a 20 to 40 room independent hotel replacing separate pms, channel manager and booking engine contracts and a european b and b that needs local tourist tax handling and regional payment methods out of the box are not what SiteMinder is typically brought in for.
- What can RoomRaccoon do that SiteMinder cannot?
- RoomRaccoon covers Property management, RaccoonPay, RaccoonRev, Upselling. SiteMinder covers Wide channel reach, Rate management. Both handle Channel manager, Booking engine.
Answered from the vendors’ own pages
RoomRaccoon: Does RoomRaccoon charge commission on direct bookings?
No. The booking engine is included in the subscription and direct reservations carry no commission, though card processing fees still apply.
SiteMinder: What does SiteMinder cost?
It quotes per property based on rooms and channels and does not publish standard rates.
RoomRaccoon: Is it suitable for a hotel with 150 rooms?
It will run, but the product is designed around independents up to roughly 60 rooms and larger properties will find reporting and group handling thin.
SiteMinder: What does a channel manager actually do?
It keeps rates and availability in step across every booking site, so a room sold on one channel is immediately closed on the others. Without it, double bookings are inevitable.
RoomRaccoon: Can it be used as a channel manager only?
Not really. The value is in the bundle, and buying it purely for distribution costs more than a dedicated channel manager.
SiteMinder: Is it a full property management system?
No. It handles distribution; reservations, housekeeping and billing still need a PMS.
RoomRaccoon: Which regions does it support best?
Europe first, then South Africa. Coverage in North America and Asia is lighter on local OTAs and payment methods.
Related pages
More on RoomRaccoon
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