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Travel · head to head

Hostaway vs RoomRaccoon

Hostaway logo

Hostaway

Travel

Vacation rental management platform for professional operators

From
On request
Rated
-
Full reviewWebsite
RoomRaccoon logo

RoomRaccoon

Travel

All-in-one PMS, channel manager and booking engine for independent European hotels

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Hostaway quote-only pricing scaled by listing count, with an onboarding fee commonly reported, so entry cost is real; RoomRaccoon revenue and upselling functionality is gated behind higher tiers, so the advertised entry price is rarely what a property that wants automated pricing actually pays.
  • They diverge on capability: Hostaway covers Multi-channel distribution, RoomRaccoon covers Property management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Hostaway and RoomRaccoon actually diverge.

Attributes where Hostaway and RoomRaccoon differ
AttributeHostawayRoomRaccoon
PlatformsWeb, iOS, Android, CloudWeb, iOS, Android

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Hostaway

  • Multi-channel distribution
  • Unified inbox
  • Automation
  • Owner statements

Only in RoomRaccoon

  • Property management
  • Channel manager
  • Booking engine
  • RaccoonPay
  • RaccoonRev
  • Upselling

What people use each for

The jobs each tool is most often brought in to do.

Hostaway

  • Managers running portfolios across several booking channelsnot RoomRaccoon
  • Operators whose margin goes to manual guest messaging and turnover coordinationnot RoomRaccoon
  • Companies producing owner statements for managed propertiesnot RoomRaccoon

RoomRaccoon

  • A 20 to 40 room independent hotel replacing separate PMS, channel manager and booking engine contractsnot Hostaway
  • A European B and B that needs local tourist tax handling and regional payment methods out of the boxnot Hostaway
  • A South African guesthouse group wanting one system with local OTA coverage and support hoursnot Hostaway

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Hostaway

  • Quote-only pricing scaled by listing count, with an onboarding fee commonly reported, so entry cost is real
  • Built for professional operators; single-property hosts find the cost per unit hard to justify
  • Channel sync inherits the reliability of the booking platforms it connects to
  • Depth in individual modules is shallower than dedicated point tools

RoomRaccoon

  • Revenue and upselling functionality is gated behind higher tiers, so the advertised entry price is rarely what a property that wants automated pricing actually pays.
  • The integration catalogue is short compared with the larger cloud platforms, and a property with an existing spa, POS or CRM preference may find no connector exists.
  • Multi-property management is workable but shallow, so a group beyond a handful of hotels will hit reporting and consolidated inventory limits.
  • Support hours follow European and South African time zones, which leaves properties in the Americas and Asia Pacific waiting overnight for anything beyond first-line help.
  • Because distribution, payments and the PMS come from one vendor, a fault or a price rise in any one of them cannot be answered by switching that component alone.

Pricing, plan by plan

Hostaway

On request

No published plan breakdown. See the Hostaway review.

RoomRaccoon

On request
  • RoomRaccoon$undefined/year
    • Tiered subscription scaled by number of rooms
    • Higher tiers unlock dynamic pricing and upselling modules
    • Payment processing charged per transaction

Which should you pick?

Choose Hostaway if

  • You need multi-channel distribution.
  • You work on Web, iOS, Android, Cloud.
  • You also want unified inbox.
Hostaway review

Choose RoomRaccoon if

  • You need property management.
  • You work on Web, iOS, Android.
  • You also want channel manager.
RoomRaccoon review

Questions people ask

Is Hostaway or RoomRaccoon better?
Neither clearly leads. Hostaway starts at On request and RoomRaccoon at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Hostaway or RoomRaccoon?
Hostaway starts at On request and RoomRaccoon at On request.
Does Hostaway or RoomRaccoon run on more platforms?
Hostaway runs on Web, iOS, Android, Cloud. RoomRaccoon runs on Web, iOS, Android.
What is Hostaway best used for?
Hostaway is most often used for managers running portfolios across several booking channels, operators whose margin goes to manual guest messaging and turnover coordination, companies producing owner statements for managed properties. Of those, managers running portfolios across several booking channels and operators whose margin goes to manual guest messaging and turnover coordination are not what RoomRaccoon is typically brought in for.
What can Hostaway do that RoomRaccoon cannot?
Hostaway covers Multi-channel distribution, Unified inbox, Automation, Owner statements. RoomRaccoon covers Property management, Channel manager, Booking engine, RaccoonPay.

Answered from the vendors’ own pages

Hostaway: What does Hostaway cost?

It quotes by listing count and modules and does not publish rates. An onboarding fee is commonly part of the arrangement.

RoomRaccoon: Does RoomRaccoon charge commission on direct bookings?

No. The booking engine is included in the subscription and direct reservations carry no commission, though card processing fees still apply.

Hostaway: Hostaway or Guesty?

They compete for the same professional operator market with broadly similar feature sets. Differences usually come down to quoted price, onboarding and specific channel or PMS integrations.

RoomRaccoon: Is it suitable for a hotel with 150 rooms?

It will run, but the product is designed around independents up to roughly 60 rooms and larger properties will find reporting and group handling thin.

Hostaway: Is it worth it for one or two listings?

Generally not. It is built for portfolios, and the per-unit cost is hard to justify below a handful of properties.

RoomRaccoon: Can it be used as a channel manager only?

Not really. The value is in the bundle, and buying it purely for distribution costs more than a dedicated channel manager.

RoomRaccoon: Which regions does it support best?

Europe first, then South Africa. Coverage in North America and Asia is lighter on local OTAs and payment methods.

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