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Travel · head to head

RoomRaccoon vs ThinkReservations

RoomRaccoon logo

RoomRaccoon

Travel

All-in-one PMS, channel manager and booking engine for independent European hotels

From
On request
Rated
-
Full reviewWebsite
ThinkReservations logo

ThinkReservations

Travel

Property management and booking system for North American inns, B&Bs and small hotels

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: RoomRaccoon revenue and upselling functionality is gated behind higher tiers, so the advertised entry price is rarely what a property that wants automated pricing actually pays.; ThinkReservations no pricing is published anywhere, so you cannot compare it against Cloudbeds or Little Hotelier without first sitting through a sales call and extracting a quote.
  • They diverge on capability: RoomRaccoon covers Property management, ThinkReservations covers Reservation calendar.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which RoomRaccoon and ThinkReservations actually diverge.

Attributes where RoomRaccoon and ThinkReservations differ
AttributeRoomRaccoonThinkReservations
PlatformsWeb, iOS, AndroidWeb

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in RoomRaccoon

  • Property management
  • Channel manager
  • Booking engine
  • RaccoonPay
  • RaccoonRev
  • Upselling

Only in ThinkReservations

  • Reservation calendar
  • Direct booking engine
  • Channel management
  • Integrated payments
  • Yield rules
  • Reporting

What people use each for

The jobs each tool is most often brought in to do.

RoomRaccoon

  • A 20 to 40 room independent hotel replacing separate PMS, channel manager and booking engine contractsnot ThinkReservations
  • A European B and B that needs local tourist tax handling and regional payment methods out of the boxnot ThinkReservations
  • A South African guesthouse group wanting one system with local OTA coverage and support hoursnot ThinkReservations

ThinkReservations

  • A fourteen room inn moving off a spreadsheet and a phone diary that needs breakfast counts and minimum stay rules handled nativelynot RoomRaccoon
  • A B&B selling gift certificates and packages that wants them redeemable in the same system that takes the bookingnot RoomRaccoon
  • An owner of three small New England properties wanting one login and consolidated occupancy reportingnot RoomRaccoon
  • A campground or cabin operator needing nightly and multi-night rules plus OTA distribution without buying a separate channel managernot RoomRaccoon

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

RoomRaccoon

  • Revenue and upselling functionality is gated behind higher tiers, so the advertised entry price is rarely what a property that wants automated pricing actually pays.
  • The integration catalogue is short compared with the larger cloud platforms, and a property with an existing spa, POS or CRM preference may find no connector exists.
  • Multi-property management is workable but shallow, so a group beyond a handful of hotels will hit reporting and consolidated inventory limits.
  • Support hours follow European and South African time zones, which leaves properties in the Americas and Asia Pacific waiting overnight for anything beyond first-line help.
  • Because distribution, payments and the PMS come from one vendor, a fault or a price rise in any one of them cannot be answered by switching that component alone.

ThinkReservations

  • No pricing is published anywhere, so you cannot compare it against Cloudbeds or Little Hotelier without first sitting through a sales call and extracting a quote.
  • The product is built for North American operations, so European tax handling, guest registration requirements and local OTA mix are not supported and it is effectively unsellable outside the region.
  • There is no revenue management or dynamic pricing, so rates rely on manual seasonal and day of week rules that go stale unless someone actively maintains them.
  • Payment processing is bundled, which is convenient but means the effective card rate is negotiated inside a software deal rather than shopped separately, and operators rarely check it against a standalone merchant account.
  • There is no native point of sale, spa or restaurant module, so an inn with a dining room runs a second system and reconciles revenue by hand.

Pricing, plan by plan

RoomRaccoon

On request
  • RoomRaccoon$undefined/year
    • Tiered subscription scaled by number of rooms
    • Higher tiers unlock dynamic pricing and upselling modules
    • Payment processing charged per transaction

ThinkReservations

On request
  • ThinkReservations$undefined/month
    • Property management system
    • Direct booking engine
    • Channel management to major OTAs

Which should you pick?

Choose RoomRaccoon if

  • You need property management.
  • You work on Web, iOS, Android.
  • You also want channel manager.
RoomRaccoon review

Choose ThinkReservations if

  • You need reservation calendar.
  • You also want direct booking engine.
ThinkReservations review

Questions people ask

Is RoomRaccoon or ThinkReservations better?
Neither clearly leads. RoomRaccoon starts at On request and ThinkReservations at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, RoomRaccoon or ThinkReservations?
RoomRaccoon starts at On request and ThinkReservations at On request.
Does RoomRaccoon or ThinkReservations run on more platforms?
RoomRaccoon runs on Web, iOS, Android. ThinkReservations runs on Web.
What is RoomRaccoon best used for?
RoomRaccoon is most often used for a 20 to 40 room independent hotel replacing separate pms, channel manager and booking engine contracts, a european b and b that needs local tourist tax handling and regional payment methods out of the box, a south african guesthouse group wanting one system with local ota coverage and support hours. Of those, a 20 to 40 room independent hotel replacing separate pms, channel manager and booking engine contracts and a european b and b that needs local tourist tax handling and regional payment methods out of the box are not what ThinkReservations is typically brought in for.
What can RoomRaccoon do that ThinkReservations cannot?
RoomRaccoon covers Property management, Channel manager, Booking engine, RaccoonPay. ThinkReservations covers Reservation calendar, Direct booking engine, Channel management, Integrated payments.

Answered from the vendors’ own pages

RoomRaccoon: Does RoomRaccoon charge commission on direct bookings?

No. The booking engine is included in the subscription and direct reservations carry no commission, though card processing fees still apply.

ThinkReservations: How much does ThinkReservations cost?

It is not published. Pricing is quoted per property, generally scaled by room count, after a sales conversation.

RoomRaccoon: Is it suitable for a hotel with 150 rooms?

It will run, but the product is designed around independents up to roughly 60 rooms and larger properties will find reporting and group handling thin.

ThinkReservations: Is the channel manager an extra subscription?

No. OTA connectivity is part of the platform rather than a separately priced module, which is the main saving against a PMS plus channel manager pairing.

RoomRaccoon: Can it be used as a channel manager only?

Not really. The value is in the bundle, and buying it purely for distribution costs more than a dedicated channel manager.

ThinkReservations: Does it work outside the United States?

In practice no. Tax, payments and support are built around North America.

RoomRaccoon: Which regions does it support best?

Europe first, then South Africa. Coverage in North America and Asia is lighter on local OTAs and payment methods.

ThinkReservations: Can it handle more than one property?

Yes, small portfolios are supported, but it is designed for a handful of properties rather than dozens.

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