Travel · head to head
Opera PMS vs RoomRaccoon
Opera PMS
Travel
Oracle property management system used by large hotel groups and chain estates
- From
- On request
- Rated
- -
RoomRaccoon
Travel
All-in-one PMS, channel manager and booking engine for independent European hotels
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Opera PMS integration is billed rather than open, so every connected system carries a per-property interface fee that inflates the running cost well beyond the quoted subscription.; RoomRaccoon revenue and upselling functionality is gated behind higher tiers, so the advertised entry price is rarely what a property that wants automated pricing actually pays.
- They diverge on capability: Opera PMS covers Reservations and front desk, RoomRaccoon covers Property management.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Opera PMS and RoomRaccoon actually diverge.
| Attribute | Opera PMS | RoomRaccoon |
|---|---|---|
| Platforms | Web, Windows, iOS, Android | Web, iOS, Android |
Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Travel).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Opera PMS
- Reservations and front desk
- Rate and yield management
- Sales and catering
- Housekeeping and maintenance
- Night audit and accounting
- OHIP integration platform
Only in RoomRaccoon
- Property management
- Channel manager
- Booking engine
- RaccoonPay
- RaccoonRev
- Upselling
What people use each for
The jobs each tool is most often brought in to do.
Opera PMS
- A hotel group standardising several hundred properties on one reservation and reporting spinenot RoomRaccoon
- A conference hotel where function space, banquet orders and group blocks drive most revenuenot RoomRaccoon
- A franchisee whose brand agreement mandates OPERA and a specific central reservation systemnot RoomRaccoon
- A resort with multiple outlets that needs tight posting between POS, spa and the guest folionot RoomRaccoon
RoomRaccoon
- A 20 to 40 room independent hotel replacing separate PMS, channel manager and booking engine contractsnot Opera PMS
- A European B and B that needs local tourist tax handling and regional payment methods out of the boxnot Opera PMS
- A South African guesthouse group wanting one system with local OTA coverage and support hoursnot Opera PMS
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Opera PMS
- Integration is billed rather than open, so every connected system carries a per-property interface fee that inflates the running cost well beyond the quoted subscription.
- Implementation typically requires an Oracle partner and runs for months, which puts a property opening timeline at the mercy of partner availability.
- Configuration is dense enough that properties rely on one or two trained staff, and losing that person leaves rate and package changes stuck in a support queue.
- The older OPERA 5 estate is on a migration path to OPERA Cloud, so on-premise customers face a forced project on a timetable set by Oracle rather than by their own budget cycle.
- Small independent properties pay for group, catering and multi-property machinery they will never use, and lighter systems deliver a working front desk in days rather than months.
RoomRaccoon
- Revenue and upselling functionality is gated behind higher tiers, so the advertised entry price is rarely what a property that wants automated pricing actually pays.
- The integration catalogue is short compared with the larger cloud platforms, and a property with an existing spa, POS or CRM preference may find no connector exists.
- Multi-property management is workable but shallow, so a group beyond a handful of hotels will hit reporting and consolidated inventory limits.
- Support hours follow European and South African time zones, which leaves properties in the Americas and Asia Pacific waiting overnight for anything beyond first-line help.
- Because distribution, payments and the PMS come from one vendor, a fault or a price rise in any one of them cannot be answered by switching that component alone.
Pricing, plan by plan
Opera PMS
On request- OPERA Cloud$undefined/year
- Per-room subscription with tiered functionality
- Implementation and configuration services quoted separately
- Interface and integration fees charged per property
RoomRaccoon
On request- RoomRaccoon$undefined/year
- Tiered subscription scaled by number of rooms
- Higher tiers unlock dynamic pricing and upselling modules
- Payment processing charged per transaction
Which should you pick?
Choose Opera PMS if
- You need reservations and front desk.
- You work on Web, Windows, iOS, Android.
- You also want rate and yield management.
Choose RoomRaccoon if
- You need property management.
- You work on Web, iOS, Android.
- You also want channel manager.
Questions people ask
- Is Opera PMS or RoomRaccoon better?
- Neither clearly leads. Opera PMS starts at On request and RoomRaccoon at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Opera PMS or RoomRaccoon?
- Opera PMS starts at On request and RoomRaccoon at On request.
- Does Opera PMS or RoomRaccoon run on more platforms?
- Opera PMS runs on Web, Windows, iOS, Android. RoomRaccoon runs on Web, iOS, Android.
- What is Opera PMS best used for?
- Opera PMS is most often used for a hotel group standardising several hundred properties on one reservation and reporting spine, a conference hotel where function space, banquet orders and group blocks drive most revenue, a franchisee whose brand agreement mandates opera and a specific central reservation system, a resort with multiple outlets that needs tight posting between pos, spa and the guest folio. Of those, a hotel group standardising several hundred properties on one reservation and reporting spine and a conference hotel where function space, banquet orders and group blocks drive most revenue are not what RoomRaccoon is typically brought in for.
- What can Opera PMS do that RoomRaccoon cannot?
- Opera PMS covers Reservations and front desk, Rate and yield management, Sales and catering, Housekeeping and maintenance. RoomRaccoon covers Property management, Channel manager, Booking engine, RaccoonPay.
Answered from the vendors’ own pages
Opera PMS: Is OPERA Cloud the same product as OPERA 5?
No. They share a name and much of the data model, but OPERA Cloud is a separate multi-tenant application. Moving between them is a migration project, not an upgrade.
RoomRaccoon: Does RoomRaccoon charge commission on direct bookings?
No. The booking engine is included in the subscription and direct reservations carry no commission, though card processing fees still apply.
Opera PMS: Why do integration partners charge a monthly fee per hotel?
Because Oracle charges them for certification and API usage through OHIP. Partners pass that on, so budget for it per connected system per property.
RoomRaccoon: Is it suitable for a hotel with 150 rooms?
It will run, but the product is designed around independents up to roughly 60 rooms and larger properties will find reporting and group handling thin.
Opera PMS: Can a single independent hotel buy OPERA?
Yes, but the economics rarely work below roughly 100 rooms unless a brand agreement requires it.
RoomRaccoon: Can it be used as a channel manager only?
Not really. The value is in the bundle, and buying it purely for distribution costs more than a dedicated channel manager.
Opera PMS: How long does implementation take?
Plan for three to six months for a single complex property, longer for a multi-property rollout.
RoomRaccoon: Which regions does it support best?
Europe first, then South Africa. Coverage in North America and Asia is lighter on local OTAs and payment methods.
Related pages
More on RoomRaccoon
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