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Travel · head to head

Little Hotelier vs RoomRaccoon

Little Hotelier logo

Little Hotelier

Travel

SiteMinder owned front desk and distribution system for properties under twenty rooms

From
On request
Rated
-
Full reviewWebsite
RoomRaccoon logo

RoomRaccoon

Travel

All-in-one PMS, channel manager and booking engine for independent European hotels

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Little Hotelier the product is capped by design at small properties, so a hotel growing past roughly twenty rooms faces a migration rather than an upgrade, usually into SiteMinder plus a separate PMS.; RoomRaccoon revenue and upselling functionality is gated behind higher tiers, so the advertised entry price is rarely what a property that wants automated pricing actually pays.
  • They diverge on capability: Little Hotelier covers Simplified front desk, RoomRaccoon covers Property management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Little Hotelier and RoomRaccoon actually diverge.

Attributes where Little Hotelier and RoomRaccoon differ
AttributeLittle HotelierRoomRaccoon

Identical on both: starting price (On request), pricing model (quote), free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Little Hotelier

  • Simplified front desk
  • Channel management
  • Direct booking engine
  • Payments
  • Mobile app
  • Guest communication

Only in RoomRaccoon

  • Property management
  • Channel manager
  • Booking engine
  • RaccoonPay
  • RaccoonRev
  • Upselling

What people use each for

The jobs each tool is most often brought in to do.

Little Hotelier

  • A ten room guesthouse where the owner works reception and wants OTA sync without a separate channel manager contractnot RoomRaccoon
  • A hostel needing reliable Booking.com and Hostelworld connectivity more than deep property management featuresnot RoomRaccoon
  • A rural B and B replacing a spreadsheet and manual OTA extranet updatesnot RoomRaccoon
  • A small property already comfortable with SiteMinder support and wanting one bill for distribution and front desknot RoomRaccoon

RoomRaccoon

  • A 20 to 40 room independent hotel replacing separate PMS, channel manager and booking engine contractsnot Little Hotelier
  • A European B and B that needs local tourist tax handling and regional payment methods out of the boxnot Little Hotelier
  • A South African guesthouse group wanting one system with local OTA coverage and support hoursnot Little Hotelier

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Little Hotelier

  • The product is capped by design at small properties, so a hotel growing past roughly twenty rooms faces a migration rather than an upgrade, usually into SiteMinder plus a separate PMS.
  • Reporting is limited to basic occupancy and revenue summaries, which leaves owners exporting to a spreadsheet for anything an accountant or lender asks for.
  • Rate and package logic is simple, so properties with seasonal packages, meal plans or complex tax handling end up adjusting rates manually.
  • The non-distribution integration list is short, so accounting, door lock, POS or CRM tools outside the small supported set have to be handled by rekeying data.
  • Pricing is banded by room count and paid monthly per property, so an operator with three small properties pays three subscriptions with no consolidated view worth the name.

RoomRaccoon

  • Revenue and upselling functionality is gated behind higher tiers, so the advertised entry price is rarely what a property that wants automated pricing actually pays.
  • The integration catalogue is short compared with the larger cloud platforms, and a property with an existing spa, POS or CRM preference may find no connector exists.
  • Multi-property management is workable but shallow, so a group beyond a handful of hotels will hit reporting and consolidated inventory limits.
  • Support hours follow European and South African time zones, which leaves properties in the Americas and Asia Pacific waiting overnight for anything beyond first-line help.
  • Because distribution, payments and the PMS come from one vendor, a fault or a price rise in any one of them cannot be answered by switching that component alone.

Pricing, plan by plan

Little Hotelier

On request
  • Little Hotelier$undefined/month
    • Monthly subscription banded by number of rooms
    • Booking engine and channel manager included
    • Card processing charged per transaction

RoomRaccoon

On request
  • RoomRaccoon$undefined/year
    • Tiered subscription scaled by number of rooms
    • Higher tiers unlock dynamic pricing and upselling modules
    • Payment processing charged per transaction

Which should you pick?

Choose Little Hotelier if

  • You need simplified front desk.
  • You work on Web, iOS, Android.
  • You also want channel management.
Little Hotelier review

Choose RoomRaccoon if

  • You need property management.
  • You work on Web, iOS, Android.
  • You also want channel manager.
RoomRaccoon review

Questions people ask

Is Little Hotelier or RoomRaccoon better?
Neither clearly leads. Little Hotelier starts at On request and RoomRaccoon at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Little Hotelier or RoomRaccoon?
Little Hotelier starts at On request and RoomRaccoon at On request.
Does Little Hotelier or RoomRaccoon run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is Little Hotelier best used for?
Little Hotelier is most often used for a ten room guesthouse where the owner works reception and wants ota sync without a separate channel manager contract, a hostel needing reliable booking.com and hostelworld connectivity more than deep property management features, a rural b and b replacing a spreadsheet and manual ota extranet updates, a small property already comfortable with siteminder support and wanting one bill for distribution and front desk. Of those, a ten room guesthouse where the owner works reception and wants ota sync without a separate channel manager contract and a hostel needing reliable booking.com and hostelworld connectivity more than deep property management features are not what RoomRaccoon is typically brought in for.
What can Little Hotelier do that RoomRaccoon cannot?
Little Hotelier covers Simplified front desk, Channel management, Direct booking engine, Payments. RoomRaccoon covers Property management, Channel manager, Booking engine, RaccoonPay.

Answered from the vendors’ own pages

Little Hotelier: Who owns Little Hotelier?

SiteMinder. It is the small property product line of the same company that sells the SiteMinder channel manager.

RoomRaccoon: Does RoomRaccoon charge commission on direct bookings?

No. The booking engine is included in the subscription and direct reservations carry no commission, though card processing fees still apply.

Little Hotelier: What happens when the property outgrows it?

Most operators move to a fuller PMS and keep SiteMinder for distribution. Expect a data migration rather than a plan change.

RoomRaccoon: Is it suitable for a hotel with 150 rooms?

It will run, but the product is designed around independents up to roughly 60 rooms and larger properties will find reporting and group handling thin.

Little Hotelier: Does it include a channel manager?

Yes, built on the SiteMinder network, which is the main reason to choose it over other small property tools.

RoomRaccoon: Can it be used as a channel manager only?

Not really. The value is in the bundle, and buying it purely for distribution costs more than a dedicated channel manager.

Little Hotelier: Can one login manage several properties?

Each property is a separate subscription and the multi-property view is thin, so operators of more than two or three properties usually look elsewhere.

RoomRaccoon: Which regions does it support best?

Europe first, then South Africa. Coverage in North America and Asia is lighter on local OTAs and payment methods.

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