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Travel · head to head

RoomRaccoon vs Sirvoy

RoomRaccoon logo

RoomRaccoon

Travel

All-in-one PMS, channel manager and booking engine for independent European hotels

From
On request
Rated
-
Full reviewWebsite
Sirvoy logo

Sirvoy

Travel

Low-cost booking and property management system for small independent accommodation

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Sirvoy has a free tier, so it costs nothing to try first.
  • Each has a real cost: RoomRaccoon revenue and upselling functionality is gated behind higher tiers, so the advertised entry price is rarely what a property that wants automated pricing actually pays.; Sirvoy the channel manager is only on the Pro plan, so the Starter plan at €11 cannot connect to Booking.com and many buyers discover this after committing to a workflow.
  • They diverge on capability: RoomRaccoon covers Property management, Sirvoy covers Commission-free booking engine.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which RoomRaccoon and Sirvoy actually diverge.

Attributes where RoomRaccoon and Sirvoy differ
AttributeRoomRaccoonSirvoy
Starting priceOn requestFree
Pricing modelquotePer property per month
Free tierNoYes

Identical on both: platforms (Web, iOS, Android), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in RoomRaccoon

  • Property management
  • Booking engine
  • RaccoonPay
  • RaccoonRev
  • Upselling

Only in Sirvoy

  • Commission-free booking engine
  • Hosted website
  • Guest correspondence
  • Invoicing
  • Multi-currency

Both cover

  • Channel manager

What people use each for

The jobs each tool is most often brought in to do.

RoomRaccoon

  • A 20 to 40 room independent hotel replacing separate PMS, channel manager and booking engine contractsnot Sirvoy
  • A European B and B that needs local tourist tax handling and regional payment methods out of the boxnot Sirvoy
  • A South African guesthouse group wanting one system with local OTA coverage and support hoursnot Sirvoy

Sirvoy

  • A six room bed and breakfast replacing a paper diary and wanting direct bookings without paying commission on themnot RoomRaccoon
  • A hostel that needs Hostelworld and Booking.com kept in sync but cannot justify a channel manager subscription on top of a PMSnot RoomRaccoon
  • A campsite or small guesthouse in Scandinavia needing a system in local currency with no annual contractnot RoomRaccoon
  • An owner testing whether a direct booking engine reduces OTA dependence before committing to a larger platformnot RoomRaccoon

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

RoomRaccoon

  • Revenue and upselling functionality is gated behind higher tiers, so the advertised entry price is rarely what a property that wants automated pricing actually pays.
  • The integration catalogue is short compared with the larger cloud platforms, and a property with an existing spa, POS or CRM preference may find no connector exists.
  • Multi-property management is workable but shallow, so a group beyond a handful of hotels will hit reporting and consolidated inventory limits.
  • Support hours follow European and South African time zones, which leaves properties in the Americas and Asia Pacific waiting overnight for anything beyond first-line help.
  • Because distribution, payments and the PMS come from one vendor, a fault or a price rise in any one of them cannot be answered by switching that component alone.

Sirvoy

  • The channel manager is only on the Pro plan, so the Starter plan at €11 cannot connect to Booking.com and many buyers discover this after committing to a workflow.
  • Each additional property costs €20 per month on top of Pro, and the multi-property view is weak, so small chains end up with several loosely linked accounts rather than one portfolio.
  • There is no revenue management or dynamic pricing, so rates must be set and adjusted by hand or through a third-party tool that Sirvoy may not integrate with.
  • Reporting is limited to basic occupancy and revenue summaries, which is not enough for a lender, an investor or a serious year on year analysis.
  • SMS is charged per message on top of the subscription, and at €0.10 per message on Starter a property sending pre-arrival and post-stay texts to a hundred bookings a month adds a meaningful and variable cost.

Pricing, plan by plan

RoomRaccoon

On request
  • RoomRaccoon$undefined/year
    • Tiered subscription scaled by number of rooms
    • Higher tiers unlock dynamic pricing and upselling modules
    • Payment processing charged per transaction

Sirvoy

Free
  • FreeFree
    • One unit only
    • Booking engine
    • Free hosted website
  • Starter$11/month
    • Multiple rooms
    • Invoicing
    • 24/7 support
  • Pro$41/month
    • Everything in Starter
    • Channel manager for Booking.com, Airbnb and Expedia
    • Guest history

Which should you pick?

Choose RoomRaccoon if

  • You need property management.
  • You work on Web, iOS, Android.
  • You also want booking engine.
RoomRaccoon review

Choose Sirvoy if

  • You need commission-free booking engine.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want hosted website.
Sirvoy review

Questions people ask

Is RoomRaccoon or Sirvoy better?
Neither clearly leads. RoomRaccoon starts at On request and Sirvoy at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, RoomRaccoon or Sirvoy?
Sirvoy has a free tier; the other does not. Paid plans start at On request for RoomRaccoon and Free for Sirvoy.
Does RoomRaccoon or Sirvoy run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
Can I use Sirvoy for free?
Yes. Sirvoy has a free tier, so you can try it without paying. RoomRaccoon starts at On request.
What is RoomRaccoon best used for?
RoomRaccoon is most often used for a 20 to 40 room independent hotel replacing separate pms, channel manager and booking engine contracts, a european b and b that needs local tourist tax handling and regional payment methods out of the box, a south african guesthouse group wanting one system with local ota coverage and support hours. Of those, a 20 to 40 room independent hotel replacing separate pms, channel manager and booking engine contracts and a european b and b that needs local tourist tax handling and regional payment methods out of the box are not what Sirvoy is typically brought in for.
What can RoomRaccoon do that Sirvoy cannot?
RoomRaccoon covers Property management, Booking engine, RaccoonPay, RaccoonRev. Sirvoy covers Commission-free booking engine, Hosted website, Guest correspondence, Invoicing. Both handle Channel manager.

Answered from the vendors’ own pages

RoomRaccoon: Does RoomRaccoon charge commission on direct bookings?

No. The booking engine is included in the subscription and direct reservations carry no commission, though card processing fees still apply.

Sirvoy: Does the cheapest paid plan connect to Booking.com?

No. Channel management starts on the Pro plan, at roughly four times the Starter price.

RoomRaccoon: Is it suitable for a hotel with 150 rooms?

It will run, but the product is designed around independents up to roughly 60 rooms and larger properties will find reporting and group handling thin.

Sirvoy: Does Sirvoy take commission on direct bookings?

No. Direct bookings through its engine carry no Sirvoy commission, which is the main financial argument for adopting it.

RoomRaccoon: Can it be used as a channel manager only?

Not really. The value is in the bundle, and buying it purely for distribution costs more than a dedicated channel manager.

Sirvoy: Is there a contract?

No written contract and no setup fee. Billing is monthly or annual, with about 8% off for paying yearly.

RoomRaccoon: Which regions does it support best?

Europe first, then South Africa. Coverage in North America and Asia is lighter on local OTAs and payment methods.

Sirvoy: What is the practical size limit?

It works well up to roughly thirty rooms. Beyond that the lack of revenue management and group handling starts to bite.

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