Travel · head to head
Apaleo vs myCWT
Apaleo
Travel
API-first hotel property management platform sold per room with a monthly floor
- From
- €8/month
- Rated
- -
myCWT
Travel
Corporate travel booking and traveller care platform from CWT
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Apaleo the €400 monthly floor means a property under fifty rooms pays well above the headline €8 per room, so a twenty five room hotel pays €16 per room and the advertised rate is misleading at the small end.; myCWT pricing is per transaction and agent touches cost several times an online booking, so a programme with low online adoption pays far more per trip than the quoted online fee implies.
- They diverge on capability: Apaleo covers Open REST API, myCWT covers Online booking tool.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which Apaleo and myCWT actually diverge.
Identical on both: free tier (No), user rating (Not yet rated), category (Travel).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Apaleo
- Open REST API
- Apaleo Store
- Multi-property inventory
- Apaleo Pay
- Unit group model
- Night audit and accounting export
Only in myCWT
- Online booking tool
- Mobile itinerary and check in
- Hotel programme content
- Duty of care tracking
- Approval workflows
- Unused ticket management
- Reporting and analytics
- Expense handoff
What people use each for
The jobs each tool is most often brought in to do.
Apaleo
- A serviced apartment group building its own branded check-in and access flow that needs full PMS control through an API rather than a vendor-built kiosknot myCWT
- A European hotel group standardising twenty properties on one system with central rate management and DATEV-ready accounting exportsnot myCWT
- A new-build lifestyle hotel operating with no permanent front desk, where door locks, kiosks and messaging come from specialists and the PMS is the record of truthnot myCWT
- A revenue team that wants to plug Duetto or IDeaS into live inventory without paying a per-connection interface feenot myCWT
myCWT
- A multinational consolidating travel across dozens of countries that needs one duty of care record and one set of negotiated air agreementsnot Apaleo
- An organisation with heavy long haul and multi sector air travel where reissues and complex fare construction need human counsellorsnot Apaleo
- A company with strict pre trip approval requirements that must be enforced before ticketing rather than reported after the factnot Apaleo
- A business standardising traveller tracking and incident messaging for security and insurance obligationsnot Apaleo
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Apaleo
- The €400 monthly floor means a property under fifty rooms pays well above the headline €8 per room, so a twenty five room hotel pays €16 per room and the advertised rate is misleading at the small end.
- Apaleo ships no point of sale, no spa or golf module and no conference and banqueting system, so full service hotels must buy and integrate three or four more products before the stack is complete.
- Because the model assumes you assemble the guest-facing layer from the Store, the real monthly cost is the platform fee plus several third-party subscriptions, and that total is nowhere on the pricing page.
- Support and documentation lean towards developers, so an operator without technical capacity or an implementation partner will find configuration and troubleshooting harder than with a conventional PMS.
- The product and integration ecosystem is strongest in German-speaking Europe, and North American buyers will find fewer local integrations for payments, tax rules and accounting than a US-focused PMS offers.
myCWT
- Pricing is per transaction and agent touches cost several times an online booking, so a programme with low online adoption pays far more per trip than the quoted online fee implies.
- myCWT cannot be licensed as software on its own, so a buyer who likes the tool but wants a different servicing partner has no route to it.
- CWT was acquired by Amex Global Business Travel, with the deal closing in July 2025, leaving genuine uncertainty about whether the myCWT platform survives long term alongside Amex GBT's own Egencia and Neo tools.
- Hotel content is anchored on the CWT programme, so clients with strong direct hotel relationships often find their own negotiated rates displayed inconsistently against programme rates.
- The consumer facing app trails mainstream booking apps on search speed and content breadth, which suppresses online adoption and therefore raises the average transaction cost of the programme.
Pricing, plan by plan
Apaleo
€8/month- Apaleo Platform$8/month
- €8 per room per month
- Minimum €400 per month regardless of room count
- All APIs included at no extra cost
myCWT
On request- myCWT within a CWT travel programme$undefined/year
- Priced as transaction fees per booking, not per user
- Online booking fee is materially lower than an agent touched booking fee
- After hours, offline and complex ticketing surcharges are common
Which should you pick?
Choose Apaleo if
- You need open rest api.
- You work on Web, API.
- You also want apaleo store.
Choose myCWT if
- You need online booking tool.
- You work on Web, iOS, Android.
- You also want mobile itinerary and check in.
Questions people ask
- Is Apaleo or myCWT better?
- Neither clearly leads. Apaleo starts at €8/month and myCWT at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Apaleo or myCWT?
- Apaleo starts at €8/month and myCWT at On request.
- Does Apaleo or myCWT run on more platforms?
- Apaleo runs on Web, API. myCWT runs on Web, iOS, Android.
- What is Apaleo best used for?
- Apaleo is most often used for a serviced apartment group building its own branded check-in and access flow that needs full pms control through an api rather than a vendor-built kiosk, a european hotel group standardising twenty properties on one system with central rate management and datev-ready accounting exports, a new-build lifestyle hotel operating with no permanent front desk, where door locks, kiosks and messaging come from specialists and the pms is the record of truth, a revenue team that wants to plug duetto or ideas into live inventory without paying a per-connection interface fee. Of those, a serviced apartment group building its own branded check-in and access flow that needs full pms control through an api rather than a vendor-built kiosk and a european hotel group standardising twenty properties on one system with central rate management and datev-ready accounting exports are not what myCWT is typically brought in for.
- What can Apaleo do that myCWT cannot?
- Apaleo covers Open REST API, Apaleo Store, Multi-property inventory, Apaleo Pay. myCWT covers Online booking tool, Mobile itinerary and check in, Hotel programme content, Duty of care tracking.
Answered from the vendors’ own pages
Apaleo: What does Apaleo actually cost for a sixty room hotel?
€480 per month for the platform at €8 per room, plus payment processing from 0.6% and whatever Store integrations you add. Below fifty rooms you pay the €400 floor.
myCWT: Can I buy myCWT without using CWT as my travel agency?
No. It is delivered as part of a CWT managed travel contract and is not licensed separately.
Apaleo: Is API access charged separately?
No. All APIs are included in the per room fee, which is unusual in the PMS market where interface fees per connection are common.
myCWT: What actually drives the cost?
Transaction fees. The gap between an online booking fee and an agent touched fee is the single biggest lever, so measure your likely online adoption before comparing quotes.
Apaleo: Does it include a channel manager?
No. You connect one from the Store, such as SiteMinder, and pay that vendor separately.
myCWT: Does the Amex GBT acquisition affect the platform?
It creates roadmap risk. Amex GBT completed the CWT acquisition in July 2025 and already runs Egencia and Neo, so ask for written platform commitments across the contract term.
Apaleo: Can it run a full service hotel?
Only with additional systems. There is no native POS, spa or events module.
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