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Travel · head to head

RoomRaccoon vs Shiji

RoomRaccoon logo

RoomRaccoon

Travel

All-in-one PMS, channel manager and booking engine for independent European hotels

From
On request
Rated
-
Full reviewWebsite
Shiji logo

Shiji

Travel

Enterprise hospitality platform covering PMS, point of sale and payments, owned by a Chinese listed group

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: RoomRaccoon revenue and upselling functionality is gated behind higher tiers, so the advertised entry price is rarely what a property that wants automated pricing actually pays.; Shiji chinese ownership and a Shenzhen listing raise data residency and supply chain questions that must be settled during procurement, and in United States government or defence-adjacent accounts they can end the evaluation outright.
  • They diverge on capability: RoomRaccoon covers Property management, Shiji covers Daylight PMS.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which RoomRaccoon and Shiji actually diverge.

Attributes where RoomRaccoon and Shiji differ
AttributeRoomRaccoonShiji

Identical on both: starting price (On request), pricing model (quote), free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in RoomRaccoon

  • Property management
  • Channel manager
  • Booking engine
  • RaccoonPay
  • RaccoonRev
  • Upselling

Only in Shiji

  • Daylight PMS
  • Infrasys POS
  • Payments
  • Distribution
  • Guest engagement
  • Open API access
  • Regional data centres
  • Multi-language and multi-currency

What people use each for

The jobs each tool is most often brought in to do.

RoomRaccoon

  • A 20 to 40 room independent hotel replacing separate PMS, channel manager and booking engine contractsnot Shiji
  • A European B and B that needs local tourist tax handling and regional payment methods out of the boxnot Shiji
  • A South African guesthouse group wanting one system with local OTA coverage and support hoursnot Shiji

Shiji

  • An international luxury group replacing Opera across dozens of properties without moving to a small cloud vendornot RoomRaccoon
  • A resort with a dozen restaurants and bars needing one point of sale across all outletsnot RoomRaccoon
  • An Asia Pacific group requiring native multi-currency, multi-language operation across marketsnot RoomRaccoon
  • A hotel company consolidating PMS, POS and payment onto a single vendor contractnot RoomRaccoon

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

RoomRaccoon

  • Revenue and upselling functionality is gated behind higher tiers, so the advertised entry price is rarely what a property that wants automated pricing actually pays.
  • The integration catalogue is short compared with the larger cloud platforms, and a property with an existing spa, POS or CRM preference may find no connector exists.
  • Multi-property management is workable but shallow, so a group beyond a handful of hotels will hit reporting and consolidated inventory limits.
  • Support hours follow European and South African time zones, which leaves properties in the Americas and Asia Pacific waiting overnight for anything beyond first-line help.
  • Because distribution, payments and the PMS come from one vendor, a fault or a price rise in any one of them cannot be answered by switching that component alone.

Shiji

  • Chinese ownership and a Shenzhen listing raise data residency and supply chain questions that must be settled during procurement, and in United States government or defence-adjacent accounts they can end the evaluation outright.
  • Pricing is entirely quoted with no published figures at any product level, so comparing Shiji against Oracle or Mews on cost requires a full sales engagement.
  • The portfolio is partly assembled from acquisitions, and the degree of integration between products varies, so a group buying several Shiji modules should test the joins rather than assume them.
  • Implementation timelines at enterprise scale run to many months and require interface development that is charged on top of licence, which is a substantial hidden budget line.
  • It is not a realistic option below roughly the mid-scale group level; a single independent hotel will not get sensible pricing or attention.

Pricing, plan by plan

RoomRaccoon

On request
  • RoomRaccoon$undefined/year
    • Tiered subscription scaled by number of rooms
    • Higher tiers unlock dynamic pricing and upselling modules
    • Payment processing charged per transaction

Shiji

On request
  • Shiji Enterprise Platform$undefined/year
    • Quoted per property and per portfolio
    • PMS, POS and payments priced as separate lines
    • Implementation and interface development charged separately

Which should you pick?

Choose RoomRaccoon if

  • You need property management.
  • You work on Web, iOS, Android.
  • You also want channel manager.
RoomRaccoon review

Choose Shiji if

  • You need daylight pms.
  • You work on Web, iOS, Android.
  • You also want infrasys pos.
Shiji review

Questions people ask

Is RoomRaccoon or Shiji better?
Neither clearly leads. RoomRaccoon starts at On request and Shiji at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, RoomRaccoon or Shiji?
RoomRaccoon starts at On request and Shiji at On request.
Does RoomRaccoon or Shiji run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is RoomRaccoon best used for?
RoomRaccoon is most often used for a 20 to 40 room independent hotel replacing separate pms, channel manager and booking engine contracts, a european b and b that needs local tourist tax handling and regional payment methods out of the box, a south african guesthouse group wanting one system with local ota coverage and support hours. Of those, a 20 to 40 room independent hotel replacing separate pms, channel manager and booking engine contracts and a european b and b that needs local tourist tax handling and regional payment methods out of the box are not what Shiji is typically brought in for.
What can RoomRaccoon do that Shiji cannot?
RoomRaccoon covers Property management, Channel manager, Booking engine, RaccoonPay. Shiji covers Daylight PMS, Infrasys POS, Payments, Distribution.

Answered from the vendors’ own pages

RoomRaccoon: Does RoomRaccoon charge commission on direct bookings?

No. The booking engine is included in the subscription and direct reservations carry no commission, though card processing fees still apply.

Shiji: What do you actually buy from Shiji?

Most commonly Daylight PMS, Infrasys point of sale, or both, plus payments. The group name covers a wider portfolio than any one hotel purchases.

RoomRaccoon: Is it suitable for a hotel with 150 rooms?

It will run, but the product is designed around independents up to roughly 60 rooms and larger properties will find reporting and group handling thin.

Shiji: Does Chinese ownership matter?

It can. For United States government-adjacent business and some corporate accounts it triggers data residency and supply chain review, so raise it at the start of procurement rather than at contract stage.

RoomRaccoon: Can it be used as a channel manager only?

Not really. The value is in the bundle, and buying it purely for distribution costs more than a dedicated channel manager.

Shiji: Is Shiji an alternative to Oracle Hospitality?

Yes, and that is largely its positioning at the enterprise end, particularly in international luxury groups where Infrasys already has deployment.

RoomRaccoon: Which regions does it support best?

Europe first, then South Africa. Coverage in North America and Asia is lighter on local OTAs and payment methods.

Shiji: Can a single hotel buy it?

In principle, but the commercial model, implementation cost and support structure assume a group, and small properties are better served elsewhere.

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