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Travel · head to head

Apaleo vs Stayntouch

Apaleo logo

Apaleo

Travel

API-first hotel property management platform sold per room with a monthly floor

From
€8/month
Rated
-
Full reviewWebsite
Stayntouch logo

Stayntouch

Travel

Cloud property management system for independent hotels

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Apaleo the €400 monthly floor means a property under fifty rooms pays well above the headline €8 per room, so a twenty five room hotel pays €16 per room and the advertised rate is misleading at the small end.; Stayntouch quote-only pricing scaled by rooms, with no published rates
  • They diverge on capability: Apaleo covers Open REST API, Stayntouch covers Mobile check-in.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Apaleo and Stayntouch actually diverge.

Attributes where Apaleo and Stayntouch differ
AttributeApaleoStayntouch
Starting price€8/monthOn request
Pricing modelPer room per monthquote
PlatformsWeb, APIWeb, iOS, Android, Cloud

Identical on both: free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Apaleo

  • Open REST API
  • Apaleo Store
  • Multi-property inventory
  • Apaleo Pay
  • Unit group model
  • Night audit and accounting export

Only in Stayntouch

  • Mobile check-in
  • Guest self-service
  • Cloud PMS
  • Open API
  • Housekeeping
  • Payments

What people use each for

The jobs each tool is most often brought in to do.

Apaleo

  • A serviced apartment group building its own branded check-in and access flow that needs full PMS control through an API rather than a vendor-built kiosknot Stayntouch
  • A European hotel group standardising twenty properties on one system with central rate management and DATEV-ready accounting exportsnot Stayntouch
  • A new-build lifestyle hotel operating with no permanent front desk, where door locks, kiosks and messaging come from specialists and the PMS is the record of truthnot Stayntouch
  • A revenue team that wants to plug Duetto or IDeaS into live inventory without paying a per-connection interface feenot Stayntouch

Stayntouch

  • Hotels wanting to check guests in away from a fixed desknot Apaleo
  • Properties reducing lobby queuing at peak arrivalnot Apaleo
  • Independents replacing an on-premise PMS with cloudnot Apaleo

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Apaleo

  • The €400 monthly floor means a property under fifty rooms pays well above the headline €8 per room, so a twenty five room hotel pays €16 per room and the advertised rate is misleading at the small end.
  • Apaleo ships no point of sale, no spa or golf module and no conference and banqueting system, so full service hotels must buy and integrate three or four more products before the stack is complete.
  • Because the model assumes you assemble the guest-facing layer from the Store, the real monthly cost is the platform fee plus several third-party subscriptions, and that total is nowhere on the pricing page.
  • Support and documentation lean towards developers, so an operator without technical capacity or an implementation partner will find configuration and troubleshooting harder than with a conventional PMS.
  • The product and integration ecosystem is strongest in German-speaking Europe, and North American buyers will find fewer local integrations for payments, tax rules and accounting than a US-focused PMS offers.

Stayntouch

  • Quote-only pricing scaled by rooms, with no published rates
  • Mobile-first depends on property-wide wireless coverage that many older hotels do not have
  • A smaller vendor than the major PMS providers, with a narrower integration ecosystem
  • Strongest in North America, with less coverage elsewhere

Pricing, plan by plan

Apaleo

€8/month
  • Apaleo Platform$8/month
    • €8 per room per month
    • Minimum €400 per month regardless of room count
    • All APIs included at no extra cost

Stayntouch

On request

No published plan breakdown. See the Stayntouch review.

Which should you pick?

Choose Apaleo if

  • You need open rest api.
  • You work on Web, API.
  • You also want apaleo store.
Apaleo review

Choose Stayntouch if

  • You need mobile check-in.
  • You work on Web, iOS, Android, Cloud.
  • You also want guest self-service.
Stayntouch review

Questions people ask

Is Apaleo or Stayntouch better?
Neither clearly leads. Apaleo starts at €8/month and Stayntouch at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Apaleo or Stayntouch?
Apaleo starts at €8/month and Stayntouch at On request.
Does Apaleo or Stayntouch run on more platforms?
Apaleo runs on Web, API. Stayntouch runs on Web, iOS, Android, Cloud.
What is Apaleo best used for?
Apaleo is most often used for a serviced apartment group building its own branded check-in and access flow that needs full pms control through an api rather than a vendor-built kiosk, a european hotel group standardising twenty properties on one system with central rate management and datev-ready accounting exports, a new-build lifestyle hotel operating with no permanent front desk, where door locks, kiosks and messaging come from specialists and the pms is the record of truth, a revenue team that wants to plug duetto or ideas into live inventory without paying a per-connection interface fee. Of those, a serviced apartment group building its own branded check-in and access flow that needs full pms control through an api rather than a vendor-built kiosk and a european hotel group standardising twenty properties on one system with central rate management and datev-ready accounting exports are not what Stayntouch is typically brought in for.
What can Apaleo do that Stayntouch cannot?
Apaleo covers Open REST API, Apaleo Store, Multi-property inventory, Apaleo Pay. Stayntouch covers Mobile check-in, Guest self-service, Cloud PMS, Open API.

Answered from the vendors’ own pages

Apaleo: What does Apaleo actually cost for a sixty room hotel?

€480 per month for the platform at €8 per room, plus payment processing from 0.6% and whatever Store integrations you add. Below fifty rooms you pay the €400 floor.

Stayntouch: What does Stayntouch cost?

Quoted per property by room count; not published.

Apaleo: Is API access charged separately?

No. All APIs are included in the per room fee, which is unusual in the PMS market where interface fees per connection are common.

Stayntouch: What does mobile-first actually change?

Check-in happens on a tablet anywhere in the property or on the guest's own phone, rather than at a fixed counter, which changes both queuing and front-desk staffing.

Apaleo: Does it include a channel manager?

No. You connect one from the Store, such as SiteMinder, and pay that vendor separately.

Stayntouch: What does it need to work well?

Reliable property-wide wireless. A mobile-first PMS is only as good as the network it runs on.

Apaleo: Can it run a full service hotel?

Only with additional systems. There is no native POS, spa or events module.

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