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NextGen Healthcare vs Teladoc Health

NextGen Healthcare logo

NextGen Healthcare

Software

Integrated EHR and practice management solutions

From
$150/month
Rated
-
Teladoc Health logo

Teladoc Health

Software

Virtual healthcare platform for telehealth and telemedicine

From
$89/visit
Rated
-

The short version

  • Each has a real cost: NextGen Healthcare pricing is not publicly available; all contracts require custom quotes from sales; Teladoc Health does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans
  • They diverge on capability: NextGen Healthcare covers Electronic Health Records, Teladoc Health covers Video Consultations.

Where they differ

Only the attributes on which NextGen Healthcare and Teladoc Health actually diverge.

Attributes where NextGen Healthcare and Teladoc Health differ
AttributeNextGen HealthcareTeladoc Health
Starting price$150/month$89/visit
Pricing modelsubscriptionUnknown
Founded19972002

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in NextGen Healthcare

  • Electronic Health Records
  • Practice Management
  • Revenue Cycle Management
  • Telehealth
  • Analytics
  • Labs
  • Pharmacies
  • Clearinghouses

Only in Teladoc Health

  • Video Consultations
  • Phone Consultations
  • Messaging
  • Prescription Services
  • Mental Health
  • Chronic Care
  • EHR Systems
  • Health Plans

Both cover

  • HIPAA
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

NextGen Healthcare

  • Cloud-based EHR and practice management for ambulatory and specialty practicesnot Teladoc Health
  • AI-assisted clinical documentation to reduce after-hours charting timenot Teladoc Health

Teladoc Health

  • Patient Carenot NextGen Healthcare
  • Medical Recordsnot NextGen Healthcare
  • Practice Managementnot NextGen Healthcare
  • Telehealthnot NextGen Healthcare

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

NextGen Healthcare

  • Pricing is not publicly available; all contracts require custom quotes from sales

Teladoc Health

  • Does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans
  • Providers cannot prescribe DEA-controlled substances or certain medications including erectile dysfunction drugs
  • Cannot handle medical emergencies; users must call 911 for emergency care

Pricing, plan by plan

NextGen Healthcare

$150/month

No published plan breakdown. See the NextGen Healthcare review.

Teladoc Health

$89/visit

No published plan breakdown. See the Teladoc Health review.

Which should you pick?

Choose NextGen Healthcare if

  • You need electronic health records.
  • You work on Web, iOS, Android.
  • You also want practice management.

Choose Teladoc Health if

  • You need video consultations.
  • You work on Web, iOS, Android.
  • You also want phone consultations.

Questions people ask

Is NextGen Healthcare or Teladoc Health better?
Neither clearly leads. NextGen Healthcare starts at $150/month and Teladoc Health at $89/visit, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, NextGen Healthcare or Teladoc Health?
NextGen Healthcare starts at $150/month and Teladoc Health at $89/visit.
Does NextGen Healthcare or Teladoc Health run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is NextGen Healthcare best used for?
NextGen Healthcare is most often used for cloud-based ehr and practice management for ambulatory and specialty practices, ai-assisted clinical documentation to reduce after-hours charting time. Of those, cloud-based ehr and practice management for ambulatory and specialty practices and ai-assisted clinical documentation to reduce after-hours charting time are not what Teladoc Health is typically brought in for.
What can NextGen Healthcare do that Teladoc Health cannot?
NextGen Healthcare covers Electronic Health Records, Practice Management, Revenue Cycle Management, Telehealth. Teladoc Health covers Video Consultations, Phone Consultations, Messaging, Prescription Services. Both handle HIPAA, Cloud deployment, Web support.

Answered from the vendors’ own pages

Teladoc Health: Does Teladoc work with traditional Medicare or Medicaid?

No. Teladoc only works with Medicare Advantage and Medicaid managed care plans, not traditional fee-for-service Medicare or Medicaid programs.

Source
Teladoc Health: How quickly can I get an appointment with Teladoc?

For ASAP visits, wait times are typically just a few minutes. For General Medical, most issues are resolved in 15 minutes or less.

Source
Teladoc Health: What medications can Teladoc providers prescribe?

Providers do not prescribe DEA-controlled substances, erectile dysfunction medications, or certain other drugs. GLP-1 medications are only available through Primary Care or Condition Management programs.

Source
Teladoc Health: What is the cost of Teladoc visits without insurance?

General Medical visits cost 89 USD per visit without insurance. Other services like dermatology and mental health vary by service type.

Source

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