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Epic MyChart vs NextGen Healthcare

E

Epic MyChart

Software

Patient portal for accessing health records and communicating with providers

From
On request
Rated
-
Full reviewWebsite
NextGen Healthcare logo

NextGen Healthcare

Software

Integrated EHR and practice management solutions

From
$150/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Epic MyChart myChart is not a direct-to-consumer product; Epic markets it as a tool that healthcare organizations license and configure to engage their own patients, so access depends entirely on a patient's provider having deployed Epic.; NextGen Healthcare pricing is not publicly available; all contracts require custom quotes from sales
  • They diverge on capability: Epic MyChart covers View Medical Records, NextGen Healthcare covers Electronic Health Records.

Where they differ

Only the attributes on which Epic MyChart and NextGen Healthcare actually diverge.

Attributes where Epic MyChart and NextGen Healthcare differ
AttributeEpic MyChartNextGen Healthcare
Starting priceOn request$150/month
Pricing modelquotesubscription
PlatformsWeb, MobileWeb, iOS, Android
Founded19791997

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Epic MyChart

  • View Medical Records
  • Secure Messaging
  • Appointment Scheduling
  • Prescription Management
  • Bill Pay
  • Medical History
  • Epic EHR
  • Lab Systems

Only in NextGen Healthcare

  • Electronic Health Records
  • Practice Management
  • Revenue Cycle Management
  • Telehealth
  • Analytics
  • Labs
  • Pharmacies
  • Clearinghouses

Both cover

  • HIPAA
  • HITRUST
  • Cloud deployment
  • On-premise deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Epic MyChart

  • Patient Carenot NextGen Healthcare
  • Medical Recordsnot NextGen Healthcare
  • Practice Managementnot NextGen Healthcare
  • Telehealthnot NextGen Healthcare

NextGen Healthcare

  • Cloud-based EHR and practice management for ambulatory and specialty practicesnot Epic MyChart
  • AI-assisted clinical documentation to reduce after-hours charting timenot Epic MyChart

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Epic MyChart

  • MyChart is not a direct-to-consumer product; Epic markets it as a tool that healthcare organizations license and configure to engage their own patients, so access depends entirely on a patient's provider having deployed Epic.

NextGen Healthcare

  • Pricing is not publicly available; all contracts require custom quotes from sales

Pricing, plan by plan

Epic MyChart

On request

No published plan breakdown. See the Epic MyChart review.

NextGen Healthcare

$150/month

No published plan breakdown. See the NextGen Healthcare review.

Which should you pick?

Choose Epic MyChart if

  • You need view medical records.
  • You work on Web, Mobile.
  • You also want secure messaging.
Epic MyChart review

Choose NextGen Healthcare if

  • You need electronic health records.
  • You work on Web, iOS, Android.
  • You also want practice management.
NextGen Healthcare review

Questions people ask

Is Epic MyChart or NextGen Healthcare better?
Neither clearly leads. Epic MyChart starts at On request and NextGen Healthcare at $150/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Epic MyChart or NextGen Healthcare?
Epic MyChart starts at On request and NextGen Healthcare at $150/month.
Does Epic MyChart or NextGen Healthcare run on more platforms?
Epic MyChart runs on Web, Mobile. NextGen Healthcare runs on Web, iOS, Android.
What is Epic MyChart best used for?
Epic MyChart is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what NextGen Healthcare is typically brought in for.
What can Epic MyChart do that NextGen Healthcare cannot?
Epic MyChart covers View Medical Records, Secure Messaging, Appointment Scheduling, Prescription Management. NextGen Healthcare covers Electronic Health Records, Practice Management, Revenue Cycle Management, Telehealth. Both handle HIPAA, HITRUST, Cloud deployment, On-premise deployment.
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Related pages

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