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Software · head to head

Athenahealth vs Healthgrades

Athenahealth logo

Athenahealth

Software

Cloud-based medical practice management

From
$140/month
Rated
-
Full reviewWebsite
H

Healthgrades

Software

Provider search and ratings platform for patients

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Healthgrades has a free tier, so it costs nothing to try first.
  • Each has a real cost: Athenahealth high implementation costs ranging up to $50,000+ for enterprise deployments; Healthgrades healthgrades is free for consumers and monetizes through a separate B2B arm (b2b.healthgrades.com) selling 'Claim your profile' provider listings, health-system quality solutions, and life-sciences advertiser placements, none of which publish public pricing, per the vendor's own site structure.
  • They diverge on capability: Athenahealth covers Electronic Health Records, Healthgrades covers Provider Search.

Where they differ

Only the attributes on which Athenahealth and Healthgrades actually diverge.

Attributes where Athenahealth and Healthgrades differ
AttributeAthenahealthHealthgrades
Starting price$140/monthFree
Pricing modelUnknownfreemium
Free tierNoYes
PlatformsWeb, iOS, AndroidWeb, Mobile
Founded19971998

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Athenahealth

  • Electronic Health Records
  • Medical Billing
  • Patient Engagement
  • Telehealth
  • Analytics
  • Labs
  • Pharmacies
  • Clearinghouses

Only in Healthgrades

  • Provider Search
  • Reviews and Ratings
  • Appointment Booking
  • Provider Profiles
  • Insurance Verification
  • Practice management systems

Both cover

  • HIPAA
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Athenahealth

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Healthgrades

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Athenahealth

  • High implementation costs ranging up to $50,000+ for enterprise deployments
  • Pricing tiers not transparently listed, requiring custom quotes

Healthgrades

  • Healthgrades is free for consumers and monetizes through a separate B2B arm (b2b.healthgrades.com) selling 'Claim your profile' provider listings, health-system quality solutions, and life-sciences advertiser placements, none of which publish public pricing, per the vendor's own site structure.

Pricing, plan by plan

Athenahealth

$140/month

No published plan breakdown. See the Athenahealth review.

Healthgrades

Free
  • PatientFree
    • Find doctors
    • Read reviews
    • Book appointments

Which should you pick?

Choose Athenahealth if

  • You need electronic health records.
  • You work on Web, iOS, Android.
  • You also want medical billing.
Athenahealth review

Choose Healthgrades if

  • You need provider search.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want reviews and ratings.
Healthgrades review

Questions people ask

Is Athenahealth or Healthgrades better?
Neither clearly leads. Athenahealth starts at $140/month and Healthgrades at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Athenahealth or Healthgrades?
Healthgrades has a free tier; the other does not. Paid plans start at $140/month for Athenahealth and Free for Healthgrades.
Does Athenahealth or Healthgrades run on more platforms?
Athenahealth runs on Web, iOS, Android. Healthgrades runs on Web, Mobile.
Can I use Healthgrades for free?
Yes. Healthgrades has a free tier, so you can try it without paying. Athenahealth starts at $140/month.
What is Athenahealth best used for?
Athenahealth is most often used for patient care, medical records, practice management, telehealth.
What can Athenahealth do that Healthgrades cannot?
Athenahealth covers Electronic Health Records, Medical Billing, Patient Engagement, Telehealth. Healthgrades covers Provider Search, Reviews and Ratings, Appointment Booking, Provider Profiles. Both handle HIPAA, Cloud deployment, Web support, Mobile support.

Answered from the vendors’ own pages

Athenahealth: What platforms does Athenahealth serve?

Athenahealth's athenaOne serves small to medium-sized physician practices and hospitals with integrated clinical, financial, and operational workflows.

Source
Athenahealth: What is the pricing model for athenaOne?

Athenahealth uses customized pricing with percent-based or encounter-based models. Starting price reported at $140/month with implementation costs ranging from $5,000-$20,000 for small businesses.

Source
Athenahealth: Does Athenahealth include revenue cycle management?

Yes, athenaOne includes network-driven claims scrubbing with 95%+ first-pass rates, denial management, and A/R optimization.

Source
Athenahealth: What patient engagement features does Athenahealth offer?

Athenahealth provides athenaCommunicator for patient portals, automated appointment reminders, online scheduling, telehealth integration, digital intake, and broadcast messaging.

Source
Athenahealth: How many pre-built integrations does Athenahealth have?

Athenahealth's marketplace includes over 250 pre-integrated third-party apps, allowing practices to extend functionality without custom development.

Source
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Related pages

More on Athenahealth

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