Softwr

Healthcare & Medical · head to head

Epic Systems vs Healthgrades

Epic Systems logo

Epic Systems

Healthcare & Medical

Leading electronic health records system for healthcare organizations

From
On request
Rated
-
Full reviewWebsite
H

Healthgrades

Healthcare & Medical

Provider search and ratings platform for patients

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Healthgrades has a free tier, so it costs nothing to try first.
  • Each has a real cost: Epic Systems no free version or trial; enterprise pricing only with custom negotiation required; Healthgrades healthgrades is free for consumers and monetizes through a separate B2B arm (b2b.healthgrades.com) selling 'Claim your profile' provider listings, health-system quality solutions, and life-sciences advertiser placements, none of which publish public pricing, per the vendor's own site structure.
  • They diverge on capability: Epic Systems covers Electronic Health Records, Healthgrades covers Provider Search.

Where they differ

Only the attributes on which Epic Systems and Healthgrades actually diverge.

Attributes where Epic Systems and Healthgrades differ
AttributeEpic SystemsHealthgrades
Starting priceOn requestFree
Pricing modelquotefreemium
Free tierNoYes
PlatformsWeb, Desktop, MobileWeb, Mobile
Founded19791998

Identical on both: user rating (Not yet rated), category (Healthcare & Medical).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Epic Systems

  • Electronic Health Records
  • Revenue Cycle Management
  • Patient Portal
  • Clinical Decision Support
  • Population Health
  • Lab Systems
  • Imaging Systems
  • Pharmacy Systems

Only in Healthgrades

  • Provider Search
  • Reviews and Ratings
  • Appointment Booking
  • Provider Profiles
  • Insurance Verification
  • Practice management systems

Both cover

  • HIPAA
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Epic Systems

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Healthgrades

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Epic Systems

  • No free version or trial; enterprise pricing only with custom negotiation required
  • Lengthy implementation timeline: 12-24 months for single hospitals, 3-5 years for multi-system rollouts
  • Customization and workflow adaptation requires extensive consulting services
  • Very high licensing costs ranging from 100,000 to 30 million USD depending on organization size

Healthgrades

  • Healthgrades is free for consumers and monetizes through a separate B2B arm (b2b.healthgrades.com) selling 'Claim your profile' provider listings, health-system quality solutions, and life-sciences advertiser placements, none of which publish public pricing, per the vendor's own site structure.

Pricing, plan by plan

Epic Systems

On request

No published plan breakdown. See the Epic Systems review.

Healthgrades

Free
  • PatientFree
    • Find doctors
    • Read reviews
    • Book appointments

Which should you pick?

Choose Epic Systems if

  • You need electronic health records.
  • You work on Web, Desktop, Mobile.
  • You also want revenue cycle management.
Epic Systems review

Choose Healthgrades if

  • You need provider search.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want reviews and ratings.
Healthgrades review

Questions people ask

Is Epic Systems or Healthgrades better?
Neither clearly leads. Epic Systems starts at On request and Healthgrades at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Epic Systems or Healthgrades?
Healthgrades has a free tier; the other does not. Paid plans start at On request for Epic Systems and Free for Healthgrades.
Does Epic Systems or Healthgrades run on more platforms?
Epic Systems runs on Web, Desktop, Mobile. Healthgrades runs on Web, Mobile.
Can I use Healthgrades for free?
Yes. Healthgrades has a free tier, so you can try it without paying. Epic Systems starts at On request.
What is Epic Systems best used for?
Epic Systems is most often used for patient care, medical records, practice management, telehealth.
What can Epic Systems do that Healthgrades cannot?
Epic Systems covers Electronic Health Records, Revenue Cycle Management, Patient Portal, Clinical Decision Support. Healthgrades covers Provider Search, Reviews and Ratings, Appointment Booking, Provider Profiles. Both handle HIPAA, Cloud deployment, Web support, Mobile support.

Answered from the vendors’ own pages

Epic Systems: What is Epic's market position?

Epic holds 36 percent of the U.S. EHR market and manages over 280 million patient records across 1,200+ healthcare organizations. Among hospitals with over 300 beds, Epic has 52 percent market share, and 71 percent market share in major academic medical centers as of 2026.

Source
Epic Systems: Is there a free trial or demo available?

Epic does not offer a free version or trial. The software is enterprise-only with custom pricing negotiated directly with organizations. Typical implementation timelines for single hospitals range from 12 to 24 months, and multi-hospital systems can take 3 to 5 years for phased rollouts.

Source
Epic Systems: How does Epic integrate with third-party systems?

Epic provides multiple integration pathways: FHIR R4 APIs, HL7 v2 messaging, CCDA document exchange, and proprietary APIs through Epic Showroom (formerly App Orchard). Over 1,000 certified apps are available in the marketplace, enabling real-time data synchronization and interoperability.

Source
Epic Systems: What is included in Epic's unified platform?

Epic provides a truly unified system spanning inpatient, outpatient, emergency department, surgical, pharmacy, laboratory, radiology, billing, and population health on a single database. It includes appointment scheduling, medical billing, clinical decision support, patient portal (MyChart), telehealth capabilities, and analytics.

Source
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Epic Systems

More on Healthgrades

Keep looking

Other head to heads