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Healthcare · head to head

Healthgrades vs Zocdoc

Healthgrades logo

Healthgrades

Healthcare

Provider search and ratings platform for patients

From
Free
Rated
-
Full reviewWebsite
Zocdoc logo

Zocdoc

Healthcare

Find and book doctors instantly online

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Healthgrades healthgrades is free for consumers and monetizes through a separate B2B arm (b2b.healthgrades.com) selling 'Claim your profile' provider listings, health-system quality solutions, and life-sciences advertiser placements, none of which publish public pricing, per the vendor's own site structure.; Zocdoc doctors can cancel appointments with little notice
  • They diverge on capability: Healthgrades covers Provider Search, Zocdoc covers Doctor Search.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Healthgrades and Zocdoc actually diverge.

Attributes where Healthgrades and Zocdoc differ
AttributeHealthgradesZocdoc
PlatformsWeb, MobileWeb, iOS, Android
Founded19982007

Identical on both: starting price (Free), pricing model (freemium), free tier (Yes), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Healthgrades

  • Provider Search
  • Reviews and Ratings
  • Appointment Booking
  • Provider Profiles
  • Practice management systems

Only in Zocdoc

  • Doctor Search
  • Online Booking
  • Reviews
  • Reminders
  • Telehealth
  • Practice Management Systems
  • EHRs

Both cover

  • Insurance Verification
  • HIPAA
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Healthgrades

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Zocdoc

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Healthgrades

  • Healthgrades is free for consumers and monetizes through a separate B2B arm (b2b.healthgrades.com) selling 'Claim your profile' provider listings, health-system quality solutions, and life-sciences advertiser placements, none of which publish public pricing, per the vendor's own site structure.

Zocdoc

  • Doctors can cancel appointments with little notice
  • No direct messaging between patients and providers outside of appointment booking
  • Providers incur booking fees even if patients no-show or cancel after 24 hours

Pricing, plan by plan

Healthgrades

Free
  • PatientFree
    • Find doctors
    • Read reviews
    • Book appointments

Zocdoc

Free
  • PatientFree
    • Find doctors
    • Book appointments
    • Read reviews

Which should you pick?

Choose Healthgrades if

  • You need provider search.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want reviews and ratings.
Healthgrades review

Choose Zocdoc if

  • You need doctor search.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want online booking.
Zocdoc review

Questions people ask

Is Healthgrades or Zocdoc better?
Neither clearly leads. Healthgrades starts at Free and Zocdoc at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Healthgrades or Zocdoc?
Healthgrades starts at Free and Zocdoc at Free.
Does Healthgrades or Zocdoc run on more platforms?
Healthgrades runs on Web, Mobile. Zocdoc runs on Web, iOS, Android.
Can I use Healthgrades for free?
Both have a free tier, so you can try either at no cost before committing.
What is Healthgrades best used for?
Healthgrades is most often used for patient care, medical records, practice management, telehealth.
What can Healthgrades do that Zocdoc cannot?
Healthgrades covers Provider Search, Reviews and Ratings, Appointment Booking, Provider Profiles. Zocdoc covers Doctor Search, Online Booking, Reviews, Reminders. Both handle Insurance Verification, HIPAA, Cloud deployment, Web support.

Answered from the vendors’ own pages

Zocdoc: Is Zocdoc free for patients?

Yes, searching for and booking appointments on Zocdoc is completely free for patients. There are no search fees, booking fees, or cancellation fees. Patients only pay their insurance copay or self-pay rate for the actual care.

Source
Zocdoc: Does Zocdoc verify that doctors accept my insurance?

Zocdoc supports over 1,000 insurance plans and filters results to show only providers who accept your specific plan. However, Zocdoc cannot guarantee in-network status, as plans with similar names can differ by employer group or region. Final verification is always confirmed by your insurer and the provider's office.

Source
Zocdoc: What specialties and types of providers does Zocdoc cover?

Zocdoc features a network of over 250,000 providers across 200+ specialties, including primary care physicians, dentists, OB-GYNs, dermatologists, psychiatrists, eye doctors, orthopedic surgeons, and therapists.

Source
Zocdoc: How much do providers pay to use Zocdoc?

Zocdoc charges healthcare providers a one-time booking fee per new patient, with pricing varying by specialty and local market. The exact fee is quoted individually to practices.

Source
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