Software · head to head
Dentrix vs Doctor on Demand
Dentrix
Software
The Most Trusted Name in Dental Practice Management
- From
- $299/month
- Rated
- -
Doctor on Demand
Software
Telehealth platform for urgent and primary care
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Dentrix the Dentrix product page publishes no price and no licence term, and directs buyers to request a demo or contact the vendor; Doctor on Demand out-of-pocket costs without insurance: urgent care $99, therapy $134, psychiatry $299 per visit; no subscription model disclosed
- They diverge on capability: Dentrix covers Patient scheduling, Doctor on Demand covers Video Consultations.
Where they differ
Only the attributes on which Dentrix and Doctor on Demand actually diverge.
| Attribute | Dentrix | Doctor on Demand |
|---|---|---|
| Starting price | $299/month | On request |
| Pricing model | subscription | usage-based |
| Platforms | Windows, Web, Api | Cloud-based (mobile app and web) |
| Founded | 1989 | 2012 |
Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Dentrix
- Patient scheduling
- Electronic health records
- Treatment planning
- Insurance claim processing
- Clinical charting
- Imaging integration
- Patient communication
- Revenue cycle management
Only in Doctor on Demand
- Video Consultations
- Phone Consultations
- Mental Health
- Urgent Care
- Prescription Services
- Medical Records
- Insurance
- Pharmacies
What people use each for
The jobs each tool is most often brought in to do.
Dentrix
- Practice management, charting and scheduling for dental officesnot Doctor on Demand
- Dental insurance claims, treatment planning and patient billingnot Doctor on Demand
- Managing imaging alongside clinical records in one systemnot Doctor on Demand
Doctor on Demand
- Patients seeking urgent care for acute conditions (cold, flu, UTI, strep throat) available 24/7not Dentrix
- Individuals needing mental health services (therapy, psychiatry) with same-day availabilitynot Dentrix
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Dentrix
- The Dentrix product page publishes no price and no licence term, and directs buyers to request a demo or contact the vendor
- Automatic software updates, in product chat support and priority access to specialists come through the paid Connected Care Essentials plan rather than the base software
- Dentrix is sold as customisable packages and suites rather than one product, so what a practice gets depends on which suite it buys
- Henry Schein One sells two separate practice management systems side by side, Dentrix and Dentrix Ascend, so buyers must choose between them rather than moving between editions
Doctor on Demand
- Out-of-pocket costs without insurance: urgent care $99, therapy $134, psychiatry $299 per visit; no subscription model disclosed
- Limited scope: urgent care only for non-emergency conditions; does not handle hospital-level care or complex surgeries
Pricing, plan by plan
Dentrix
$299/month- Dentrix G7$299/month
- Patient scheduling
- Treatment planning
- Insurance management
- Dentrix Enterprise$499/month
- Multi-location support
- Centralized management
- Advanced analytics
- Dentrix Ascend$399/month
- Cloud-based platform
- Automatic updates
- Remote access
Doctor on Demand
On requestNo published plan breakdown. See the Doctor on Demand review.
Which should you pick?
Choose Dentrix if
- You need patient scheduling.
- You work on Windows, Web, Api.
- You also want electronic health records.
Choose Doctor on Demand if
- You need video consultations.
- You work on Cloud-based (mobile app and web).
- You also want phone consultations.
Questions people ask
- Is Dentrix or Doctor on Demand better?
- Neither clearly leads. Dentrix starts at $299/month and Doctor on Demand at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Dentrix or Doctor on Demand?
- Dentrix starts at $299/month and Doctor on Demand at On request.
- Does Dentrix or Doctor on Demand run on more platforms?
- Dentrix runs on Windows, Web, Api. Doctor on Demand runs on Cloud-based (mobile app and web).
- What is Dentrix best used for?
- Dentrix is most often used for practice management, charting and scheduling for dental offices, dental insurance claims, treatment planning and patient billing, managing imaging alongside clinical records in one system. Of those, practice management, charting and scheduling for dental offices and dental insurance claims, treatment planning and patient billing are not what Doctor on Demand is typically brought in for.
- What can Dentrix do that Doctor on Demand cannot?
- Dentrix covers Patient scheduling, Electronic health records, Treatment planning, Insurance claim processing. Doctor on Demand covers Video Consultations, Phone Consultations, Mental Health, Urgent Care.