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Athenahealth

Cloud-based medical practice management

As of 30 August 2026, Athenahealth starts at $140/month. Athenahealth provides cloud-based services for medical practices including electronic health records, revenue cycle management, patient engagement, and care coo. Softwr lists it under Healthcare. Athenahealth is made by Athenahealth Inc, launched in 1997, available on Web, iOS, Android.

Overview

What Athenahealth does

Athenahealth provides cloud-based services for medical practices including electronic health records, revenue cycle management, patient engagement, and care coordination solutions.

What people use it for

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Athenahealth.

  • High implementation costs ranging up to $50,000+ for enterprise deployments
  • Pricing tiers not transparently listed, requiring custom quotes

Cross-shopped

What people choose instead of Athenahealth

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Capabilities

Features

  • Electronic Health Records

  • Medical Billing

  • Patient Engagement

  • Telehealth

  • Analytics

  • Labs

    Integration with Labs

  • Pharmacies

    Integration with Pharmacies

  • Clearinghouses

    Integration with Clearinghouses

  • Health Information Exchanges

    Integration with Health Information Exchanges

  • HIPAA

    HIPAA security feature

  • HITRUST

    HITRUST security feature

  • SOC2

    SOC2 security feature

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

What platforms does Athenahealth serve?

Athenahealth's athenaOne serves small to medium-sized physician practices and hospitals with integrated clinical, financial, and operational workflows.

Source
What is the pricing model for athenaOne?

Athenahealth uses customized pricing with percent-based or encounter-based models. Starting price reported at $140/month with implementation costs ranging from $5,000-$20,000 for small businesses.

Source
Does Athenahealth include revenue cycle management?

Yes, athenaOne includes network-driven claims scrubbing with 95%+ first-pass rates, denial management, and A/R optimization.

Source
What patient engagement features does Athenahealth offer?

Athenahealth provides athenaCommunicator for patient portals, automated appointment reminders, online scheduling, telehealth integration, digital intake, and broadcast messaging.

Source
How many pre-built integrations does Athenahealth have?

Athenahealth's marketplace includes over 250 pre-integrated third-party apps, allowing practices to extend functionality without custom development.

Source

Behind it

Who makes Athenahealth

Company
Athenahealth Inc
Based in
Watertown, MA
Founders
Jonathan Bush, Todd Park

Timeline

Athenahealth over time

  1. Acquisition2022-01-01$17bn

    Bain Capital and Hellman and Friedman acquired athenahealth for $17B

    Source
  2. Acquisition2018-01-01$5.7bn

    Veritas Capital took athenahealth private for $5.7B and merged with Virence Health

    Source
  3. Launch2007-01-01

    Athenahealth went public

    Source
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Where to go from Athenahealth

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Softwr does not host reviews and shows no star rating for Athenahealth, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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