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Healthcare & Medical · head to head

Athenahealth vs Doctor on Demand

Athenahealth logo

Athenahealth

Healthcare & Medical

Cloud-based medical practice management

From
$140/month
Rated
-
Full reviewWebsite
Doctor on Demand logo

Doctor on Demand

Healthcare & Medical

Telehealth platform for urgent and primary care

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Athenahealth high implementation costs ranging up to $50,000+ for enterprise deployments; Doctor on Demand out-of-pocket costs without insurance: urgent care $99, therapy $134, psychiatry $299 per visit; no subscription model disclosed
  • They diverge on capability: Athenahealth covers Electronic Health Records, Doctor on Demand covers Video Consultations.

Where they differ

Only the attributes on which Athenahealth and Doctor on Demand actually diverge.

Attributes where Athenahealth and Doctor on Demand differ
AttributeAthenahealthDoctor on Demand
Starting price$140/monthOn request
Pricing modelUnknownusage-based
PlatformsWeb, iOS, AndroidCloud-based (mobile app and web)
Founded19972012

Identical on both: free tier (No), user rating (Not yet rated), category (Healthcare & Medical).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Athenahealth

  • Electronic Health Records
  • Medical Billing
  • Patient Engagement
  • Telehealth
  • Analytics
  • Labs
  • Clearinghouses
  • Health Information Exchanges

Only in Doctor on Demand

  • Video Consultations
  • Phone Consultations
  • Mental Health
  • Urgent Care
  • Prescription Services
  • Medical Records
  • Insurance

Both cover

  • Pharmacies
  • HIPAA
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Athenahealth

  • Patient Carenot Doctor on Demand
  • Medical Recordsnot Doctor on Demand
  • Practice Managementnot Doctor on Demand
  • Telehealthnot Doctor on Demand

Doctor on Demand

  • Patients seeking urgent care for acute conditions (cold, flu, UTI, strep throat) available 24/7not Athenahealth
  • Individuals needing mental health services (therapy, psychiatry) with same-day availabilitynot Athenahealth

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Athenahealth

  • High implementation costs ranging up to $50,000+ for enterprise deployments
  • Pricing tiers not transparently listed, requiring custom quotes

Doctor on Demand

  • Out-of-pocket costs without insurance: urgent care $99, therapy $134, psychiatry $299 per visit; no subscription model disclosed
  • Limited scope: urgent care only for non-emergency conditions; does not handle hospital-level care or complex surgeries

Pricing, plan by plan

Athenahealth

$140/month

No published plan breakdown. See the Athenahealth review.

Doctor on Demand

On request

No published plan breakdown. See the Doctor on Demand review.

Which should you pick?

Choose Athenahealth if

  • You need electronic health records.
  • You work on Web, iOS, Android.
  • You also want medical billing.
Athenahealth review

Choose Doctor on Demand if

  • You need video consultations.
  • You work on Cloud-based (mobile app and web).
  • You also want phone consultations.
Doctor on Demand review

Questions people ask

Is Athenahealth or Doctor on Demand better?
Neither clearly leads. Athenahealth starts at $140/month and Doctor on Demand at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Athenahealth or Doctor on Demand?
Athenahealth starts at $140/month and Doctor on Demand at On request.
Does Athenahealth or Doctor on Demand run on more platforms?
Athenahealth runs on Web, iOS, Android. Doctor on Demand runs on Cloud-based (mobile app and web).
What is Athenahealth best used for?
Athenahealth is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Doctor on Demand is typically brought in for.
What can Athenahealth do that Doctor on Demand cannot?
Athenahealth covers Electronic Health Records, Medical Billing, Patient Engagement, Telehealth. Doctor on Demand covers Video Consultations, Phone Consultations, Mental Health, Urgent Care. Both handle Pharmacies, HIPAA, Cloud deployment, Web support.

Answered from the vendors’ own pages

Athenahealth: What platforms does Athenahealth serve?

Athenahealth's athenaOne serves small to medium-sized physician practices and hospitals with integrated clinical, financial, and operational workflows.

Source
Athenahealth: What is the pricing model for athenaOne?

Athenahealth uses customized pricing with percent-based or encounter-based models. Starting price reported at $140/month with implementation costs ranging from $5,000-$20,000 for small businesses.

Source
Athenahealth: Does Athenahealth include revenue cycle management?

Yes, athenaOne includes network-driven claims scrubbing with 95%+ first-pass rates, denial management, and A/R optimization.

Source
Athenahealth: What patient engagement features does Athenahealth offer?

Athenahealth provides athenaCommunicator for patient portals, automated appointment reminders, online scheduling, telehealth integration, digital intake, and broadcast messaging.

Source
Athenahealth: How many pre-built integrations does Athenahealth have?

Athenahealth's marketplace includes over 250 pre-integrated third-party apps, allowing practices to extend functionality without custom development.

Source
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Related pages

More on Athenahealth

More on Doctor on Demand

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