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Healthcare & Medical · head to head

Athenahealth vs Epic MyChart

Athenahealth logo

Athenahealth

Healthcare & Medical

Cloud-based medical practice management

From
$140/month
Rated
-
Full reviewWebsite
E

Epic MyChart

Healthcare & Medical

Patient portal for accessing health records and communicating with providers

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Athenahealth high implementation costs ranging up to $50,000+ for enterprise deployments; Epic MyChart myChart is not a direct-to-consumer product; Epic markets it as a tool that healthcare organizations license and configure to engage their own patients, so access depends entirely on a patient's provider having deployed Epic.
  • They diverge on capability: Athenahealth covers Electronic Health Records, Epic MyChart covers View Medical Records.

Where they differ

Only the attributes on which Athenahealth and Epic MyChart actually diverge.

Attributes where Athenahealth and Epic MyChart differ
AttributeAthenahealthEpic MyChart
Starting price$140/monthOn request
Pricing modelUnknownquote
PlatformsWeb, iOS, AndroidWeb, Mobile
Founded19971979

Identical on both: free tier (No), user rating (Not yet rated), category (Healthcare & Medical).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Athenahealth

  • Electronic Health Records
  • Medical Billing
  • Patient Engagement
  • Telehealth
  • Analytics
  • Labs
  • Pharmacies
  • Clearinghouses

Only in Epic MyChart

  • View Medical Records
  • Secure Messaging
  • Appointment Scheduling
  • Prescription Management
  • Bill Pay
  • Medical History
  • Epic EHR
  • Lab Systems

Both cover

  • HIPAA
  • HITRUST
  • SOC2
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Athenahealth

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Epic MyChart

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Athenahealth

  • High implementation costs ranging up to $50,000+ for enterprise deployments
  • Pricing tiers not transparently listed, requiring custom quotes

Epic MyChart

  • MyChart is not a direct-to-consumer product; Epic markets it as a tool that healthcare organizations license and configure to engage their own patients, so access depends entirely on a patient's provider having deployed Epic.

Pricing, plan by plan

Athenahealth

$140/month

No published plan breakdown. See the Athenahealth review.

Epic MyChart

On request

No published plan breakdown. See the Epic MyChart review.

Which should you pick?

Choose Athenahealth if

  • You need electronic health records.
  • You work on Web, iOS, Android.
  • You also want medical billing.
Athenahealth review

Choose Epic MyChart if

  • You need view medical records.
  • You work on Web, Mobile.
  • You also want secure messaging.
Epic MyChart review

Questions people ask

Is Athenahealth or Epic MyChart better?
Neither clearly leads. Athenahealth starts at $140/month and Epic MyChart at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Athenahealth or Epic MyChart?
Athenahealth starts at $140/month and Epic MyChart at On request.
Does Athenahealth or Epic MyChart run on more platforms?
Athenahealth runs on Web, iOS, Android. Epic MyChart runs on Web, Mobile.
What is Athenahealth best used for?
Athenahealth is most often used for patient care, medical records, practice management, telehealth.
What can Athenahealth do that Epic MyChart cannot?
Athenahealth covers Electronic Health Records, Medical Billing, Patient Engagement, Telehealth. Epic MyChart covers View Medical Records, Secure Messaging, Appointment Scheduling, Prescription Management. Both handle HIPAA, HITRUST, SOC2, Cloud deployment.

Answered from the vendors’ own pages

Athenahealth: What platforms does Athenahealth serve?

Athenahealth's athenaOne serves small to medium-sized physician practices and hospitals with integrated clinical, financial, and operational workflows.

Source
Athenahealth: What is the pricing model for athenaOne?

Athenahealth uses customized pricing with percent-based or encounter-based models. Starting price reported at $140/month with implementation costs ranging from $5,000-$20,000 for small businesses.

Source
Athenahealth: Does Athenahealth include revenue cycle management?

Yes, athenaOne includes network-driven claims scrubbing with 95%+ first-pass rates, denial management, and A/R optimization.

Source
Athenahealth: What patient engagement features does Athenahealth offer?

Athenahealth provides athenaCommunicator for patient portals, automated appointment reminders, online scheduling, telehealth integration, digital intake, and broadcast messaging.

Source
Athenahealth: How many pre-built integrations does Athenahealth have?

Athenahealth's marketplace includes over 250 pre-integrated third-party apps, allowing practices to extend functionality without custom development.

Source
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Related pages

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More on Epic MyChart

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