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Software · head to head

Athenahealth vs DrChrono

Athenahealth logo

Athenahealth

Software

Cloud-based medical practice management

From
$140/month
Rated
-
Full reviewWebsite
DrChrono logo

DrChrono

Software

All-in-one medical practice management and EHR platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Athenahealth high implementation costs ranging up to $50,000+ for enterprise deployments; DrChrono iOS-only mobile app with no Android support, limiting accessibility for non-Apple users
  • They diverge on capability: Athenahealth covers Patient Engagement, DrChrono covers Appointment Scheduling.

Where they differ

Only the attributes on which Athenahealth and DrChrono actually diverge.

Attributes where Athenahealth and DrChrono differ
AttributeAthenahealthDrChrono
Starting price$140/monthOn request
PlatformsWeb, iOS, AndroidiOS, iPad, Web
Founded19972009

Identical on both: pricing model (Unknown), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Athenahealth

  • Patient Engagement
  • Analytics
  • Health Information Exchanges
  • HITRUST

Only in DrChrono

  • Appointment Scheduling
  • ePrescribing
  • Patient Portal
  • Api support

Both cover

  • Electronic Health Records
  • Medical Billing
  • Telehealth
  • Labs
  • Pharmacies
  • Clearinghouses
  • HIPAA
  • SOC2
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Athenahealth

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

DrChrono

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Athenahealth

  • High implementation costs ranging up to $50,000+ for enterprise deployments
  • Pricing tiers not transparently listed, requiring custom quotes

DrChrono

  • iOS-only mobile app with no Android support, limiting accessibility for non-Apple users
  • Multi-provider scheduling lacks flexibility, forcing practices to use manual workarounds
  • Medical billing is unreliable and complex, with claims processing cited as difficult and error-prone
  • Billing features only available in higher-tier plans
  • Support quality declined post-acquisition by EverHealth, with slower response times
  • Auto-renewal contracts with unclear disclosure and restricted data portability when switching
  • No published pricing, requires sales contact for quotes

Pricing, plan by plan

Athenahealth

$140/month

No published plan breakdown. See the Athenahealth review.

DrChrono

On request
  • Prometheus$undefined/mo
    • Core EHR
    • Limited users
  • Hippocrates$undefined/mo
    • EHR + Practice Management
    • Multiple providers
  • Apollo$undefined/mo
    • Full features
    • Advanced analytics
  • Apollo Plus$undefined/mo
    • Apollo features
    • Premium support
    • Add-on integrations

Which should you pick?

Choose Athenahealth if

  • You need patient engagement.
  • You work on Web, iOS, Android.
  • You also want analytics.
Athenahealth review

Choose DrChrono if

  • You need appointment scheduling.
  • You work on iOS, iPad, Web.
  • You also want eprescribing.
DrChrono review

Questions people ask

Is Athenahealth or DrChrono better?
Neither clearly leads. Athenahealth starts at $140/month and DrChrono at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Athenahealth or DrChrono?
Athenahealth starts at $140/month and DrChrono at On request.
Does Athenahealth or DrChrono run on more platforms?
Athenahealth runs on Web, iOS, Android. DrChrono runs on iOS, iPad, Web.
What is Athenahealth best used for?
Athenahealth is most often used for patient care, medical records, practice management, telehealth.
What can Athenahealth do that DrChrono cannot?
Athenahealth covers Patient Engagement, Analytics, Health Information Exchanges, HITRUST. DrChrono covers Appointment Scheduling, ePrescribing, Patient Portal, Api support. Both handle Electronic Health Records, Medical Billing, Telehealth, Labs.

Answered from the vendors’ own pages

Athenahealth: What platforms does Athenahealth serve?

Athenahealth's athenaOne serves small to medium-sized physician practices and hospitals with integrated clinical, financial, and operational workflows.

Source
DrChrono: What platforms does DrChrono support?

DrChrono is built primarily for Apple devices, with a native iPad app and iOS mobile app. Android users are limited to web browser access without full mobile functionality.

Source
Athenahealth: What is the pricing model for athenaOne?

Athenahealth uses customized pricing with percent-based or encounter-based models. Starting price reported at $140/month with implementation costs ranging from $5,000-$20,000 for small businesses.

Source
DrChrono: Does DrChrono include practice management and medical billing?

Yes. DrChrono combines EHR, practice management, and medical billing into one platform. However, billing features are only available in higher-tier plans, and users report unreliable claims processing.

Source
Athenahealth: Does Athenahealth include revenue cycle management?

Yes, athenaOne includes network-driven claims scrubbing with 95%+ first-pass rates, denial management, and A/R optimization.

Source
DrChrono: How much does DrChrono cost?

DrChrono uses four pricing tiers (Prometheus, Hippocrates, Apollo, and Apollo Plus) but does not publish pricing. Costs vary by provider count and add-ons. Interested users must contact sales for custom quotes.

Source
Athenahealth: What patient engagement features does Athenahealth offer?

Athenahealth provides athenaCommunicator for patient portals, automated appointment reminders, online scheduling, telehealth integration, digital intake, and broadcast messaging.

Source
DrChrono: Can I do patient messaging in DrChrono?

Patient messaging is available but only as an add-on feature with additional costs beyond the base subscription.

Source
Athenahealth: How many pre-built integrations does Athenahealth have?

Athenahealth's marketplace includes over 250 pre-integrated third-party apps, allowing practices to extend functionality without custom development.

Source
DrChrono: Does DrChrono include ePrescribing?

Yes. DrChrono includes integrated ePrescribing capabilities built into the platform for prescription management.

Source

Related pages

More on Athenahealth

More on DrChrono

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