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Software · head to head

Streak vs Vitally

Streak logo

Streak

Software

CRM superpowers for Gmail

From
Free
Rated
-
Full reviewWebsite
Vitally logo

Vitally

Software

Customer Success for High-Growth B2B SaaS

From
$299/month
Rated
-
Full reviewWebsite

The short version

  • Only Streak has a free tier, so it costs nothing to try first.
  • Each has a real cost: Streak the free tier is email tools only, with pipelines, contact records and automation all requiring the Pro plan; Vitally high minimum pricing around $299/month may be prohibitive for early-stage companies
  • They diverge on capability: Streak covers Pipeline management, Vitally covers Product analytics.

Where they differ

Only the attributes on which Streak and Vitally actually diverge.

Attributes where Streak and Vitally differ
AttributeStreakVitally
Starting priceFree$299/month
Pricing modelsubscriptionUnknown
Free tierYesNo
PlatformsWebWeb, API
Founded20112017

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Streak

  • Pipeline management
  • Email tracking
  • Document tracking
  • Live engagement metrics
  • Gmail
  • Outlook
  • Google Sheets
  • Slack

Only in Vitally

  • Product analytics
  • Health scores
  • Task management
  • Customer hubs
  • Salesforce
  • HubSpot
  • Intercom
  • Segment

Both cover

  • Automation
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Streak

  • Managing sales pipelines directly inside Gmailnot Vitally
  • Tracking email opens and running mail merges from an inboxnot Vitally

Vitally

  • Customer Successnot Streak
  • Product Analyticsnot Streak
  • B2b Saasnot Streak

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Streak

  • The free tier is email tools only, with pipelines, contact records and automation all requiring the Pro plan
  • Free mail merge is capped at 50 a day
  • The entry paid plan is $49 per user per month, which is high for a CRM that lives inside Gmail
  • Integrations require a paid plan

Vitally

  • High minimum pricing around $299/month may be prohibitive for early-stage companies
  • Custom pricing requires sales conversations, making budget transparency difficult
  • Prefers multi-year contracts, limiting flexibility for shorter commitment terms

Pricing, plan by plan

Streak

Free
  • FreeFree
    • Basic CRM
    • Pipeline management
  • Professional$10/month
    • Everything in Free
    • Email tracking
    • Automation
  • Business$50/month
    • Everything in Professional
    • Advanced features

Vitally

$299/month

No published plan breakdown. See the Vitally review.

Which should you pick?

Choose Streak if

  • You need pipeline management.
  • You want to start without paying.
  • You also want email tracking.
Streak review

Choose Vitally if

  • You need product analytics.
  • You work on Web, API.
  • You also want health scores.
Vitally review

Questions people ask

Is Streak or Vitally better?
Neither clearly leads. Streak starts at Free and Vitally at $299/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Streak or Vitally?
Streak has a free tier; the other does not. Paid plans start at Free for Streak and $299/month for Vitally.
Does Streak or Vitally run on more platforms?
Streak runs on Web. Vitally runs on Web, API.
Can I use Streak for free?
Yes. Streak has a free tier, so you can try it without paying. Vitally starts at $299/month.
What is Streak best used for?
Streak is most often used for managing sales pipelines directly inside gmail, tracking email opens and running mail merges from an inbox. Of those, managing sales pipelines directly inside gmail and tracking email opens and running mail merges from an inbox are not what Vitally is typically brought in for.
What can Streak do that Vitally cannot?
Streak covers Pipeline management, Email tracking, Document tracking, Live engagement metrics. Vitally covers Product analytics, Health scores, Task management, Customer hubs. Both handle Automation, Web support.

Answered from the vendors’ own pages

Vitally: How is Vitally priced?

Vitally starts at approximately $299/month and scales based on account volume, seats, and features. Pricing is custom-quoted, and Vitally prefers multi-year contracts offering 15-30% discounts compared to 12-month terms.

Source
Vitally: What is Vitally's core approach to customer success?

Vitally combines customer data from CRMs, product analytics, billing, and support tools into a single source of truth. The platform centers on work management features like Hubs (team workspaces), Projects, Docs, and AI-powered Playbooks.

Source
Vitally: Does Vitally have AI capabilities?

Yes, Vitally includes an AI Copilot that assists with task automation, playbook generation, and insights across customer success workflows.

Source
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