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Software · head to head

Catalyst vs Streak

Catalyst logo

Catalyst

Software

Customer Success Platform Built by CSMs

From
$500/month
Rated
-
Streak logo

Streak

Software

CRM superpowers for Gmail

From
Free
Rated
-

The short version

  • Only Streak has a free tier, so it costs nothing to try first.
  • Each has a real cost: Catalyst pricing is custom and not published, requiring sales contact; Streak the free tier is email tools only, with pipelines, contact records and automation all requiring the Pro plan
  • They diverge on capability: Catalyst covers Health scoring, Streak covers Pipeline management.

Where they differ

Only the attributes on which Catalyst and Streak actually diverge.

Attributes where Catalyst and Streak differ
AttributeCatalystStreak
Starting price$500/monthFree
Free tierNoYes
PlatformsWeb, MobileWeb
Founded20172011

Identical on both: pricing model (subscription), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Catalyst

  • Health scoring
  • Playbooks
  • Journey builder
  • 360 customer view
  • Revenue intelligence
  • Salesforce
  • HubSpot
  • Segment

Only in Streak

  • Pipeline management
  • Email tracking
  • Automation
  • Document tracking
  • Live engagement metrics
  • Gmail
  • Outlook
  • Google Sheets

Both cover

  • Slack
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Catalyst

  • Customer Successnot Streak
  • Csm Toolsnot Streak
  • Automationnot Streak

Streak

  • Managing sales pipelines directly inside Gmailnot Catalyst
  • Tracking email opens and running mail merges from an inboxnot Catalyst

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Catalyst

  • Pricing is custom and not published, requiring sales contact
  • Integration complexity for organizations with non-standard tech stacks

Streak

  • The free tier is email tools only, with pipelines, contact records and automation all requiring the Pro plan
  • Free mail merge is capped at 50 a day
  • The entry paid plan is $49 per user per month, which is high for a CRM that lives inside Gmail
  • Integrations require a paid plan

Pricing, plan by plan

Catalyst

$500/month
  • Essential$500/month
    • Health scores
    • Automation
    • Reporting
  • Enterprise$1500/month
    • Custom integrations
    • Advanced analytics
    • Dedicated support

Streak

Free
  • FreeFree
    • Basic CRM
    • Pipeline management
  • Professional$10/month
    • Everything in Free
    • Email tracking
    • Automation
  • Business$50/month
    • Everything in Professional
    • Advanced features

Which should you pick?

Choose Catalyst if

  • You need health scoring.
  • You work on Web, Mobile.
  • You also want playbooks.

Choose Streak if

  • You need pipeline management.
  • You want to start without paying.
  • You also want email tracking.

Questions people ask

Is Catalyst or Streak better?
Neither clearly leads. Catalyst starts at $500/month and Streak at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Catalyst or Streak?
Streak has a free tier; the other does not. Paid plans start at $500/month for Catalyst and Free for Streak.
Does Catalyst or Streak run on more platforms?
Catalyst runs on Web, Mobile. Streak runs on Web.
Can I use Streak for free?
Yes. Streak has a free tier, so you can try it without paying. Catalyst starts at $500/month.
What is Catalyst best used for?
Catalyst is most often used for customer success, csm tools, automation. Of those, customer success and csm tools are not what Streak is typically brought in for.
What can Catalyst do that Streak cannot?
Catalyst covers Health scoring, Playbooks, Journey builder, 360 customer view. Streak covers Pipeline management, Email tracking, Automation, Document tracking. Both handle Slack, Web support.

Answered from the vendors’ own pages

Catalyst: Is Catalyst still separate after the Totango merger?

Yes. Catalyst operates as a distinct product brand under Totango + Catalyst as of 2026, with both products running on the same roadmap. Catalyst maintains its user-friendly interface while integrating Totango's enterprise governance capabilities.

Source
Catalyst: Does Catalyst integrate with Salesforce?

Yes. Catalyst features strong Salesforce integration, allowing seamless data sync and workflow automation between the customer success platform and CRM.

Source
Catalyst: Who should use Catalyst?

Catalyst is designed for mid-market and enterprise B2B companies that want CS-led revenue motion with an intuitive interface focused on CSM day-to-day workflows rather than IT administration.

Source

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