Softwr

Software · head to head

Akita vs Google Optimize

Akita logo

Akita

Software

Customer Success Without the Complexity

From
$160/month
Rated
-
Google Optimize logo

Google Optimize

Software

A/B testing for Google Analytics

From
Free
Rated
-

The short version

  • Only Google Optimize has a free tier, so it costs nothing to try first.
  • Each has a real cost: Akita starts at $49 a month with no free tier, only a 14 day trial; Google Optimize google Optimize and Optimize 360 were sunset and are no longer available as of September 30, 2023
  • They diverge on capability: Akita covers Health scores, Google Optimize covers A/B testing.

Where they differ

Only the attributes on which Akita and Google Optimize actually diverge.

Attributes where Akita and Google Optimize differ
AttributeAkitaGoogle Optimize
Starting price$160/monthFree
Pricing modelsubscriptionfreemium
Free tierNoYes
Founded20181998

Identical on both: platforms (Web), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Akita

  • Health scores
  • Customer segments
  • Lifecycle stages
  • Alerts
  • Custom metrics
  • Salesforce
  • HubSpot
  • Intercom

Only in Google Optimize

  • A/B testing
  • Google Analytics integration
  • Visual editor
  • Real-time analytics
  • Google Analytics
  • Google Tag Manager
  • Google's security
  • Cloud deployment

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Akita

  • Centralising customer data and product activity for a customer success teamnot Google Optimize
  • Building health scores to flag at-risk accountsnot Google Optimize
  • Segmenting customers and triggering automated playbooksnot Google Optimize
  • Identifying expansion revenue opportunitiesnot Google Optimize
  • Task and workflow management for CSMsnot Google Optimize

Google Optimize

  • A/B and multivariate testing of web pages tied to Google Analytics goalsnot Akita
  • Personalising page content for defined audience segmentsnot Akita
  • Redirect tests between alternative landing page URLsnot Akita

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Akita

  • Starts at $49 a month with no free tier, only a 14 day trial
  • Tier breakdown above the entry price is not published

Google Optimize

  • Google Optimize and Optimize 360 were sunset and are no longer available as of September 30, 2023
  • Any experiments and personalizations still running on that date were ended by Google
  • Google directs former users to third-party A/B testing tools, naming AB Tasty, Optimizely and VWO, rather than a replacement Google product

Pricing, plan by plan

Akita

$160/month
  • Starter$160/month
    • Health scores
    • Basic integrations
    • Alerts
  • Professional$400/month
    • Unlimited integrations
    • Custom metrics
    • API

Google Optimize

Free
  • FreeFree
    • A/B testing
    • Google Analytics integration
    • Visual editor

Which should you pick?

Choose Akita if

  • You need health scores.
  • You also want customer segments.

Choose Google Optimize if

  • You need a/b testing.
  • You want to start without paying.
  • You also want google analytics integration.

Questions people ask

Is Akita or Google Optimize better?
Neither clearly leads. Akita starts at $160/month and Google Optimize at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Akita or Google Optimize?
Google Optimize has a free tier; the other does not. Paid plans start at $160/month for Akita and Free for Google Optimize.
Does Akita or Google Optimize run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Google Optimize for free?
Yes. Google Optimize has a free tier, so you can try it without paying. Akita starts at $160/month.
What is Akita best used for?
Akita is most often used for centralising customer data and product activity for a customer success team, building health scores to flag at-risk accounts, segmenting customers and triggering automated playbooks, identifying expansion revenue opportunities. Of those, centralising customer data and product activity for a customer success team and building health scores to flag at-risk accounts are not what Google Optimize is typically brought in for.
What can Akita do that Google Optimize cannot?
Akita covers Health scores, Customer segments, Lifecycle stages, Alerts. Google Optimize covers A/B testing, Google Analytics integration, Visual editor, Real-time analytics. Both handle Web support.

Related pages

Other head to heads