Softwr

Scheduling & Booking · head to head

Acuity Scheduling vs Pipedrive

Acuity Scheduling logo

Acuity Scheduling

Scheduling & Booking

Scheduling made simple

From
$16/month
Rated
-
Pipedrive logo

Pipedrive

All industries

The CRM that sales teams love to use

From
On request
Rated
-

The short version

  • Each has a real cost: Acuity Scheduling starter tier limited to 1 calendar only; Pipedrive email account connectivity restricted to maximum of five email accounts per user
  • They diverge on capability: Acuity Scheduling covers Online booking, Pipedrive covers Visual pipeline.

Where they differ

Only the attributes on which Acuity Scheduling and Pipedrive actually diverge.

Attributes where Acuity Scheduling and Pipedrive differ
AttributeAcuity SchedulingPipedrive
Starting price$16/monthOn request
PlatformsWebWeb, iOS, Android
CategoryScheduling & BookingAll industries
Founded20032010

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Acuity Scheduling

  • Online booking
  • Appointment types
  • Calendar sync
  • Payment processing
  • Email reminders
  • Client self-scheduling
  • Packages & memberships
  • Timezone detection

Only in Pipedrive

  • Visual pipeline
  • Deal tracking
  • Activity reminders
  • Email integration
  • Mobile apps
  • Reporting
  • Goal tracking
  • Lead management

Both cover

  • Zoom
  • SOC2

What people use each for

The jobs each tool is most often brought in to do.

Acuity Scheduling

  • Client self-scheduling with automated time zone conversionnot Pipedrive
  • HIPAA-compliant scheduling for healthcare practitionersnot Pipedrive
  • Multi-location scheduling with multiple staff membersnot Pipedrive
  • Membership, package sales, and gift certificate managementnot Pipedrive

Pipedrive

  • Sales pipeline management with kanban-style dashboardsnot Acuity Scheduling
  • Multi-channel communication with email and calendar syncnot Acuity Scheduling
  • Sales automation for small to mid-market teamsnot Acuity Scheduling

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Acuity Scheduling

  • Starter tier limited to 1 calendar only
  • SMS/text reminders, memberships, and gift certificates require Standard or Premium tier
  • HIPAA compliance (BAA signature) exclusive to Premium tier at $49/month
  • Custom API and CSS access, and Acuity branding removal require Premium tier

Pipedrive

  • Email account connectivity restricted to maximum of five email accounts per user

Pricing, plan by plan

Acuity Scheduling

$16/month

No published plan breakdown. See the Acuity Scheduling review.

Pipedrive

On request

No published plan breakdown. See the Pipedrive review.

Which should you pick?

Choose Acuity Scheduling if

  • You need online booking.
  • You also want appointment types.

Choose Pipedrive if

  • You need visual pipeline.
  • You work on Web, iOS, Android.
  • You also want deal tracking.

Questions people ask

Is Acuity Scheduling or Pipedrive better?
Neither clearly leads. Acuity Scheduling starts at $16/month and Pipedrive at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Acuity Scheduling or Pipedrive?
Acuity Scheduling starts at $16/month and Pipedrive at On request.
Does Acuity Scheduling or Pipedrive run on more platforms?
Acuity Scheduling runs on Web. Pipedrive runs on Web, iOS, Android.
What is Acuity Scheduling best used for?
Acuity Scheduling is most often used for client self-scheduling with automated time zone conversion, hipaa-compliant scheduling for healthcare practitioners, multi-location scheduling with multiple staff members, membership, package sales, and gift certificate management. Of those, client self-scheduling with automated time zone conversion and hipaa-compliant scheduling for healthcare practitioners are not what Pipedrive is typically brought in for.
What can Acuity Scheduling do that Pipedrive cannot?
Acuity Scheduling covers Online booking, Appointment types, Calendar sync, Payment processing. Pipedrive covers Visual pipeline, Deal tracking, Activity reminders, Email integration. Both handle Zoom, SOC2.

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