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All industries · head to head

Pipedrive vs Zenoti

Pipedrive logo

Pipedrive

All industries

The CRM that sales teams love to use

From
On request
Rated
-
Full reviewWebsite
Zenoti logo

Zenoti

Scheduling & Booking

Enterprise spa and salon software

From
$200/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Pipedrive email account connectivity restricted to maximum of five email accounts per user; Zenoti zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • They diverge on capability: Pipedrive covers Visual pipeline, Zenoti covers Appointment booking.

Where they differ

Only the attributes on which Pipedrive and Zenoti actually diverge.

Attributes where Pipedrive and Zenoti differ
AttributePipedriveZenoti
Starting priceOn request$200/month
PlatformsWeb, iOS, AndroidWeb, Ios, Android, Api
CategoryAll industriesScheduling & Booking

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), founded (2010).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Pipedrive

  • Visual pipeline
  • Deal tracking
  • Activity reminders
  • Email integration
  • Mobile apps
  • Reporting
  • Goal tracking
  • Lead management

Only in Zenoti

  • Appointment booking
  • Point of sale
  • Inventory management
  • Marketing automation
  • Employee management
  • Membership management
  • Gift cards
  • Business intelligence

Both cover

  • Mailchimp
  • SOC2

What people use each for

The jobs each tool is most often brought in to do.

Pipedrive

  • Sales pipeline management with kanban-style dashboardsnot Zenoti
  • Multi-channel communication with email and calendar syncnot Zenoti
  • Sales automation for small to mid-market teamsnot Zenoti

Zenoti

  • Running multi location spa, salon and medspa chains on one platformnot Pipedrive
  • Centralising appointment booking, point of sale and inventory across sitesnot Pipedrive
  • Managing memberships, packages and customer marketing for large operatorsnot Pipedrive

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Pipedrive

  • Email account connectivity restricted to maximum of five email accounts per user

Zenoti

  • Zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • Multi location pricing is described as customised to the customer's footprint, so two buyers of the same size are not guaranteed the same rate
  • Communication costs such as messaging are billed on consumption on top of the plan
  • Functionality is extended through paid add ons rather than being included in a single plan

Pricing, plan by plan

Pipedrive

On request

No published plan breakdown. See the Pipedrive review.

Zenoti

$200/month
  • Essential$200/month
    • Appointment booking
    • Client management
    • POS
  • Professional$350/month
    • Everything in Essential
    • Marketing automation
    • Inventory management
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location
    • Custom integrations

Which should you pick?

Choose Pipedrive if

  • You need visual pipeline.
  • You work on Web, iOS, Android.
  • You also want deal tracking.
Pipedrive review

Choose Zenoti if

  • You need appointment booking.
  • You work on Web, Ios, Android, Api.
  • You also want point of sale.
Zenoti review

Questions people ask

Is Pipedrive or Zenoti better?
Neither clearly leads. Pipedrive starts at On request and Zenoti at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Pipedrive or Zenoti?
Pipedrive starts at On request and Zenoti at $200/month.
Does Pipedrive or Zenoti run on more platforms?
Pipedrive runs on Web, iOS, Android. Zenoti runs on Web, Ios, Android, Api.
What is Pipedrive best used for?
Pipedrive is most often used for sales pipeline management with kanban-style dashboards, multi-channel communication with email and calendar sync, sales automation for small to mid-market teams. Of those, sales pipeline management with kanban-style dashboards and multi-channel communication with email and calendar sync are not what Zenoti is typically brought in for.
What can Pipedrive do that Zenoti cannot?
Pipedrive covers Visual pipeline, Deal tracking, Activity reminders, Email integration. Zenoti covers Appointment booking, Point of sale, Inventory management, Marketing automation. Both handle Mailchimp, SOC2.
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