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Scheduling & Booking · head to head

Acuity Scheduling vs Cloze

Acuity Scheduling logo

Acuity Scheduling

Scheduling & Booking

Scheduling made simple

From
$16/month
Rated
-
Cloze logo

Cloze

CRM & Sales

Relationship management for professionals

From
$50/month
Rated
-

The short version

  • Each has a real cost: Acuity Scheduling starter tier limited to 1 calendar only; Cloze four paid tiers run from $17 to $42 per user per month, and each withholds a different set of features rather than simply adding capacity
  • They diverge on capability: Acuity Scheduling covers Online booking, Cloze covers Contact management.

Where they differ

Only the attributes on which Acuity Scheduling and Cloze actually diverge.

Attributes where Acuity Scheduling and Cloze differ
AttributeAcuity SchedulingCloze
Starting price$16/month$50/month
PlatformsWebWeb, Ios, Android
CategoryScheduling & BookingCRM & Sales
Founded20032012

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Acuity Scheduling

  • Online booking
  • Appointment types
  • Calendar sync
  • Payment processing
  • Email reminders
  • Client self-scheduling
  • Packages & memberships
  • Timezone detection

Only in Cloze

  • Contact management
  • Communication history
  • Relationship insights
  • Task management
  • Integration aggregation
  • Gmail
  • LinkedIn
  • Twitter

Both cover

  • Outlook

What people use each for

The jobs each tool is most often brought in to do.

Acuity Scheduling

  • Client self-scheduling with automated time zone conversionnot Cloze
  • HIPAA-compliant scheduling for healthcare practitionersnot Cloze
  • Multi-location scheduling with multiple staff membersnot Cloze
  • Membership, package sales, and gift certificate managementnot Cloze

Cloze

  • CRM that builds contact records automatically from email and calendarnot Acuity Scheduling
  • Tracking relationships and follow ups without manual data entrynot Acuity Scheduling

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Acuity Scheduling

  • Starter tier limited to 1 calendar only
  • SMS/text reminders, memberships, and gift certificates require Standard or Premium tier
  • HIPAA compliance (BAA signature) exclusive to Premium tier at $49/month
  • Custom API and CSS access, and Acuity branding removal require Premium tier

Cloze

  • Four paid tiers run from $17 to $42 per user per month, and each withholds a different set of features rather than simply adding capacity
  • Campaign automation, marketing mail and generative AI require the Business Platinum plan at $42 per user per month
  • Lead routing, sub team hierarchies and enterprise controls are Platinum only
  • Even the Business Gold plan at $29 per user excludes the matching engine and lead capture
  • The concierge service is an add on at $20 per user per month with a $500 monthly minimum
  • Every published rate assumes annual billing

Pricing, plan by plan

Acuity Scheduling

$16/month

No published plan breakdown. See the Acuity Scheduling review.

Cloze

$50/month
  • Professional$50/month
    • Contact management
    • Communication history
    • Insights
  • Team$100/month
    • Everything in Professional
    • Team collaboration
    • Advanced analytics

Which should you pick?

Choose Acuity Scheduling if

  • You need online booking.
  • You also want appointment types.

Choose Cloze if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want communication history.

Questions people ask

Is Acuity Scheduling or Cloze better?
Neither clearly leads. Acuity Scheduling starts at $16/month and Cloze at $50/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Acuity Scheduling or Cloze?
Acuity Scheduling starts at $16/month and Cloze at $50/month.
Does Acuity Scheduling or Cloze run on more platforms?
Acuity Scheduling runs on Web. Cloze runs on Web, Ios, Android.
What is Acuity Scheduling best used for?
Acuity Scheduling is most often used for client self-scheduling with automated time zone conversion, hipaa-compliant scheduling for healthcare practitioners, multi-location scheduling with multiple staff members, membership, package sales, and gift certificate management. Of those, client self-scheduling with automated time zone conversion and hipaa-compliant scheduling for healthcare practitioners are not what Cloze is typically brought in for.
What can Acuity Scheduling do that Cloze cannot?
Acuity Scheduling covers Online booking, Appointment types, Calendar sync, Payment processing. Cloze covers Contact management, Communication history, Relationship insights, Task management. Both handle Outlook.

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