Softwr

Scheduling & Booking · head to head

Fresha vs Pipedrive

Fresha logo

Fresha

Scheduling & Booking

Free salon and spa software

From
Free
Rated
-
Full reviewWebsite
Pipedrive logo

Pipedrive

All industries

The CRM that sales teams love to use

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Fresha has a free tier, so it costs nothing to try first.
  • Each has a real cost: Fresha fresha charges a 50 percent one time commission on each new client booked through its marketplace, subject to a minimum fee per client; Pipedrive email account connectivity restricted to maximum of five email accounts per user
  • They diverge on capability: Fresha covers Online booking, Pipedrive covers Visual pipeline.

Where they differ

Only the attributes on which Fresha and Pipedrive actually diverge.

Attributes where Fresha and Pipedrive differ
AttributeFreshaPipedrive
Starting priceFreeOn request
Pricing modelfreesubscription
Free tierYesNo
CategoryScheduling & BookingAll industries
Founded20152010

Identical on both: platforms (Web, Ios, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Fresha

  • Online booking
  • Appointment management
  • Client database
  • Point of sale
  • Inventory management
  • Staff scheduling
  • Marketing tools
  • Reports & analytics

Only in Pipedrive

  • Visual pipeline
  • Deal tracking
  • Activity reminders
  • Email integration
  • Mobile apps
  • Reporting
  • Goal tracking
  • Lead management

What people use each for

The jobs each tool is most often brought in to do.

Fresha

  • Running appointment booking and point of sale for salons and spasnot Pipedrive
  • Attracting new clients through the Fresha consumer marketplacenot Pipedrive
  • Sending appointment reminders and marketing campaigns to clientsnot Pipedrive

Pipedrive

  • Sales pipeline management with kanban-style dashboardsnot Fresha
  • Multi-channel communication with email and calendar syncnot Fresha
  • Sales automation for small to mid-market teamsnot Fresha

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Fresha

  • Fresha charges a 50 percent one time commission on each new client booked through its marketplace, subject to a minimum fee per client
  • Online card payments carry a 4.90 percent plus fixed fee per transaction charge on top of the subscription
  • Only 20 SMS or WhatsApp notifications and 50 marketing emails are free each month; everything beyond that is billed per message
  • Team and Enterprise plans are quoted as custom rates with no published figure
  • Add ons such as Team Connect and Insights are billed per team member per month on top of the plan
  • Enterprise pricing applies to businesses with 20 or more team members

Pipedrive

  • Email account connectivity restricted to maximum of five email accounts per user

Pricing, plan by plan

Fresha

Free
  • FreeFree
    • Unlimited appointments
    • Unlimited staff
    • Online booking
  • Payments (Add-on)$2.19/transaction
    • Card payments
    • Contactless payments
    • Online payments
  • Marketing (Add-on)$0.01/message
    • Email campaigns
    • SMS marketing
    • Automated messages

Pipedrive

On request

No published plan breakdown. See the Pipedrive review.

Which should you pick?

Choose Fresha if

  • You need online booking.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want appointment management.
Fresha review

Choose Pipedrive if

  • You need visual pipeline.
  • You work on Web, iOS, Android.
  • You also want deal tracking.
Pipedrive review

Questions people ask

Is Fresha or Pipedrive better?
Neither clearly leads. Fresha starts at Free and Pipedrive at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Fresha or Pipedrive?
Fresha has a free tier; the other does not. Paid plans start at Free for Fresha and On request for Pipedrive.
Does Fresha or Pipedrive run on more platforms?
Fresha runs on Web, Ios, Android. Pipedrive runs on Web, iOS, Android.
Can I use Fresha for free?
Yes. Fresha has a free tier, so you can try it without paying. Pipedrive starts at On request.
What is Fresha best used for?
Fresha is most often used for running appointment booking and point of sale for salons and spas, attracting new clients through the fresha consumer marketplace, sending appointment reminders and marketing campaigns to clients. Of those, running appointment booking and point of sale for salons and spas and attracting new clients through the fresha consumer marketplace are not what Pipedrive is typically brought in for.
What can Fresha do that Pipedrive cannot?
Fresha covers Online booking, Appointment management, Client database, Point of sale. Pipedrive covers Visual pipeline, Deal tracking, Activity reminders, Email integration.
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