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Scheduling · head to head

Acuity Scheduling vs Zenoti

Acuity Scheduling logo

Acuity Scheduling

Scheduling

Scheduling made simple

From
Free
Rated
-
Full reviewWebsite
Zenoti logo

Zenoti

Scheduling

Enterprise spa and salon software

From
$200/month
Rated
-
Full reviewWebsite

The short version

  • Only Acuity Scheduling has a free tier, so it costs nothing to try first.
  • Each has a real cost: Acuity Scheduling starter tier limited to 1 calendar only; Zenoti zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • They diverge on capability: Acuity Scheduling covers Online booking, Zenoti covers Appointment booking.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Acuity Scheduling and Zenoti actually diverge.

Attributes where Acuity Scheduling and Zenoti differ
AttributeAcuity SchedulingZenoti
Starting priceFree$200/month
Free tierYesNo
PlatformsWebWeb, Ios, Android, Api
Founded20032010

Identical on both: pricing model (subscription), user rating (Not yet rated), category (Scheduling).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Acuity Scheduling

  • Online booking
  • Appointment types
  • Calendar sync
  • Payment processing
  • Email reminders
  • Client self-scheduling
  • Packages & memberships
  • Timezone detection

Only in Zenoti

  • Appointment booking
  • Point of sale
  • Inventory management
  • Marketing automation
  • Employee management
  • Membership management
  • Gift cards
  • Business intelligence

Both cover

  • Stripe
  • PayPal
  • QuickBooks
  • PCI DSS
  • HIPAA
  • SOC2

What people use each for

The jobs each tool is most often brought in to do.

Acuity Scheduling

  • Client self-scheduling with automated time zone conversionnot Zenoti
  • HIPAA-compliant scheduling for healthcare practitionersnot Zenoti
  • Multi-location scheduling with multiple staff membersnot Zenoti
  • Membership, package sales, and gift certificate managementnot Zenoti

Zenoti

  • Running multi location spa, salon and medspa chains on one platformnot Acuity Scheduling
  • Centralising appointment booking, point of sale and inventory across sitesnot Acuity Scheduling
  • Managing memberships, packages and customer marketing for large operatorsnot Acuity Scheduling

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Acuity Scheduling

  • Starter tier limited to 1 calendar only
  • SMS/text reminders, memberships, and gift certificates require Standard or Premium tier
  • HIPAA compliance (BAA signature) exclusive to Premium tier at $49/month
  • Custom API and CSS access, and Acuity branding removal require Premium tier

Zenoti

  • Zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • Multi location pricing is described as customised to the customer's footprint, so two buyers of the same size are not guaranteed the same rate
  • Communication costs such as messaging are billed on consumption on top of the plan
  • Functionality is extended through paid add ons rather than being included in a single plan

Pricing, plan by plan

Acuity Scheduling

Free
  • Starter$20/month
    • 1 calendar
    • Payment processing (Stripe, Square, PayPal, Venmo)
    • Email reminders
  • Standard$34/month
    • Up to 6 calendars
    • Starter features
    • Text message reminders
  • Premium$61/month
    • Up to 36 calendars
    • Standard features
    • HIPAA BAA compliance

Zenoti

$200/month
  • Essential$200/month
    • Appointment booking
    • Client management
    • POS
  • Professional$350/month
    • Everything in Essential
    • Marketing automation
    • Inventory management
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location
    • Custom integrations

Which should you pick?

Choose Acuity Scheduling if

  • You need online booking.
  • You want to start without paying.
  • You also want appointment types.
Acuity Scheduling review

Choose Zenoti if

  • You need appointment booking.
  • You work on Web, Ios, Android, Api.
  • You also want point of sale.
Zenoti review

Questions people ask

Is Acuity Scheduling or Zenoti better?
Neither clearly leads. Acuity Scheduling starts at Free and Zenoti at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Acuity Scheduling or Zenoti?
Acuity Scheduling has a free tier; the other does not. Paid plans start at Free for Acuity Scheduling and $200/month for Zenoti.
Does Acuity Scheduling or Zenoti run on more platforms?
Acuity Scheduling runs on Web. Zenoti runs on Web, Ios, Android, Api.
Can I use Acuity Scheduling for free?
Yes. Acuity Scheduling has a free tier, so you can try it without paying. Zenoti starts at $200/month.
What is Acuity Scheduling best used for?
Acuity Scheduling is most often used for client self-scheduling with automated time zone conversion, hipaa-compliant scheduling for healthcare practitioners, multi-location scheduling with multiple staff members, membership, package sales, and gift certificate management. Of those, client self-scheduling with automated time zone conversion and hipaa-compliant scheduling for healthcare practitioners are not what Zenoti is typically brought in for.
What can Acuity Scheduling do that Zenoti cannot?
Acuity Scheduling covers Online booking, Appointment types, Calendar sync, Payment processing. Zenoti covers Appointment booking, Point of sale, Inventory management, Marketing automation. Both handle Stripe, PayPal, QuickBooks, PCI DSS.

Answered from the vendors’ own pages

Acuity Scheduling: How much does Acuity Scheduling cost?

Starter is $20/month (monthly) or $16/month (annual, 20% savings). Standard is $34/month (monthly) or $27/month (annual). Premium is $61/month (monthly) or $49/month (annual). All include a 7-day free trial with no credit card required. Annual billing is prorated based on signup date.

Source
Zenoti: Does Zenoti publish standard pricing, or is it custom?

Zenoti offers customizable plans rather than fixed pricing. The cost depends on your footprint and specific business needs, with pricing varying by location.

Source
Acuity Scheduling: How many calendars and staff can I manage per Acuity tier?

Starter supports 1 calendar. Standard supports up to 6 calendars. Premium supports up to 36 calendars. Text message reminders require Standard or higher. Multiple staff/location timezones are only available on Premium.

Source
Zenoti: What communication features are included in Zenoti subscriptions?

Communication costs for voice, SMS, and messaging are included in subscriptions with usage-based billing available for optional base packs.

Source
Acuity Scheduling: Does Acuity Scheduling offer HIPAA compliance?

HIPAA Business Associate Agreement (BAA) compliance is only available on the Premium plan ($49-61/month). Premium also includes the ability to hide Acuity branding.

Source
Zenoti: What support and training does Zenoti include?

Standard subscriptions include 24/7 global support and access to Zenoti University training. AI Plus plans provide a dedicated Customer Success Manager and priority assistance backed by SLAs.

Source
Zenoti: How long does Zenoti implementation typically take?

Implementation timelines vary by business size and complexity, with most customers up and running in days to weeks. Zenoti provides white-glove migration support for transferring existing customer data.

Source
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