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Acuity Scheduling vs Zenoti

Acuity Scheduling logo

Acuity Scheduling

Software

Scheduling made simple

From
$16/month
Rated
-
Full reviewWebsite
Zenoti logo

Zenoti

Software

Enterprise spa and salon software

From
$200/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Acuity Scheduling starter tier limited to 1 calendar only; Zenoti zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • They diverge on capability: Acuity Scheduling covers Online booking, Zenoti covers Appointment booking.

Where they differ

Only the attributes on which Acuity Scheduling and Zenoti actually diverge.

Attributes where Acuity Scheduling and Zenoti differ
AttributeAcuity SchedulingZenoti
Starting price$16/month$200/month
PlatformsWebWeb, Ios, Android, Api
Founded20032010

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Acuity Scheduling

  • Online booking
  • Appointment types
  • Calendar sync
  • Payment processing
  • Email reminders
  • Client self-scheduling
  • Packages & memberships
  • Timezone detection

Only in Zenoti

  • Appointment booking
  • Point of sale
  • Inventory management
  • Marketing automation
  • Employee management
  • Membership management
  • Gift cards
  • Business intelligence

Both cover

  • Stripe
  • PayPal
  • QuickBooks
  • PCI DSS
  • HIPAA
  • SOC2

What people use each for

The jobs each tool is most often brought in to do.

Acuity Scheduling

  • Client self-scheduling with automated time zone conversionnot Zenoti
  • HIPAA-compliant scheduling for healthcare practitionersnot Zenoti
  • Multi-location scheduling with multiple staff membersnot Zenoti
  • Membership, package sales, and gift certificate managementnot Zenoti

Zenoti

  • Running multi location spa, salon and medspa chains on one platformnot Acuity Scheduling
  • Centralising appointment booking, point of sale and inventory across sitesnot Acuity Scheduling
  • Managing memberships, packages and customer marketing for large operatorsnot Acuity Scheduling

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Acuity Scheduling

  • Starter tier limited to 1 calendar only
  • SMS/text reminders, memberships, and gift certificates require Standard or Premium tier
  • HIPAA compliance (BAA signature) exclusive to Premium tier at $49/month
  • Custom API and CSS access, and Acuity branding removal require Premium tier

Zenoti

  • Zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • Multi location pricing is described as customised to the customer's footprint, so two buyers of the same size are not guaranteed the same rate
  • Communication costs such as messaging are billed on consumption on top of the plan
  • Functionality is extended through paid add ons rather than being included in a single plan

Pricing, plan by plan

Acuity Scheduling

$16/month

No published plan breakdown. See the Acuity Scheduling review.

Zenoti

$200/month
  • Essential$200/month
    • Appointment booking
    • Client management
    • POS
  • Professional$350/month
    • Everything in Essential
    • Marketing automation
    • Inventory management
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location
    • Custom integrations

Which should you pick?

Choose Acuity Scheduling if

  • You need online booking.
  • You also want appointment types.
Acuity Scheduling review

Choose Zenoti if

  • You need appointment booking.
  • You work on Web, Ios, Android, Api.
  • You also want point of sale.
Zenoti review

Questions people ask

Is Acuity Scheduling or Zenoti better?
Neither clearly leads. Acuity Scheduling starts at $16/month and Zenoti at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Acuity Scheduling or Zenoti?
Acuity Scheduling starts at $16/month and Zenoti at $200/month.
Does Acuity Scheduling or Zenoti run on more platforms?
Acuity Scheduling runs on Web. Zenoti runs on Web, Ios, Android, Api.
What is Acuity Scheduling best used for?
Acuity Scheduling is most often used for client self-scheduling with automated time zone conversion, hipaa-compliant scheduling for healthcare practitioners, multi-location scheduling with multiple staff members, membership, package sales, and gift certificate management. Of those, client self-scheduling with automated time zone conversion and hipaa-compliant scheduling for healthcare practitioners are not what Zenoti is typically brought in for.
What can Acuity Scheduling do that Zenoti cannot?
Acuity Scheduling covers Online booking, Appointment types, Calendar sync, Payment processing. Zenoti covers Appointment booking, Point of sale, Inventory management, Marketing automation. Both handle Stripe, PayPal, QuickBooks, PCI DSS.
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