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Scheduling · head to head

Acuity Scheduling vs Setmore

Acuity Scheduling logo

Acuity Scheduling

Scheduling

Scheduling made simple

From
Free
Rated
-
Full reviewWebsite
Setmore logo

Setmore

Scheduling

Free appointment scheduling and customer management

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Acuity Scheduling starter tier limited to 1 calendar only; Setmore free plan limited to 4 users maximum
  • They diverge on capability: Acuity Scheduling covers Appointment types, Setmore covers Unlimited appointments.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Acuity Scheduling and Setmore actually diverge.

Attributes where Acuity Scheduling and Setmore differ
AttributeAcuity SchedulingSetmore
Pricing modelsubscriptionfreemium
PlatformsWebWeb, iOS, Android
Founded20032008

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Scheduling).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Acuity Scheduling

  • Appointment types
  • Calendar sync
  • Payment processing
  • Client self-scheduling
  • Packages & memberships
  • Timezone detection
  • Squarespace
  • Zoom

Only in Setmore

  • Unlimited appointments
  • Calendar synchronization
  • Customer database
  • SMS reminders
  • Mobile app
  • Custom branding
  • Apple Calendar
  • Facebook

Both cover

  • Online booking
  • Email reminders
  • Google Calendar
  • Outlook
  • Stripe
  • Zapier
  • SSL encryption

What people use each for

The jobs each tool is most often brought in to do.

Acuity Scheduling

  • Client self-scheduling with automated time zone conversionnot Setmore
  • HIPAA-compliant scheduling for healthcare practitionersnot Setmore
  • Multi-location scheduling with multiple staff membersnot Setmore
  • Membership, package sales, and gift certificate managementnot Setmore

Setmore

  • Online appointment and booking managementnot Acuity Scheduling
  • Service provider scheduling platformnot Acuity Scheduling
  • Customer communication via email and SMS remindersnot Acuity Scheduling

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Acuity Scheduling

  • Starter tier limited to 1 calendar only
  • SMS/text reminders, memberships, and gift certificates require Standard or Premium tier
  • HIPAA compliance (BAA signature) exclusive to Premium tier at $49/month
  • Custom API and CSS access, and Acuity branding removal require Premium tier

Setmore

  • Free plan limited to 4 users maximum
  • Free plan limited to 200 appointments per month
  • Live receptionist add-on limited to US only
  • Custom enterprise pricing not published

Pricing, plan by plan

Acuity Scheduling

Free
  • Starter$20/month
    • 1 calendar
    • Payment processing (Stripe, Square, PayPal, Venmo)
    • Email reminders
  • Standard$34/month
    • Up to 6 calendars
    • Starter features
    • Text message reminders
  • Premium$61/month
    • Up to 36 calendars
    • Standard features
    • HIPAA BAA compliance

Setmore

Free
  • FreeFree
    • Supports up to 4 users
    • Unlimited appointments
    • Payment acceptance and branded booking page
  • Pro (Annual)$5/month
    • Annual billing at $5/user/month
    • Unlimited users
    • All Free features plus SMS and email reminders
  • Pro (Monthly)$12/month
    • Monthly billing at $12/user/month
    • Unlimited users with same Pro features as annual
  • Enterprise$null/month
    • Custom all-in-one booking system
    • Scales with your business

Which should you pick?

Choose Acuity Scheduling if

  • You need appointment types.
  • You want to start without paying.
  • You also want calendar sync.
Acuity Scheduling review

Choose Setmore if

  • You need unlimited appointments.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want calendar synchronization.
Setmore review

Questions people ask

Is Acuity Scheduling or Setmore better?
Neither clearly leads. Acuity Scheduling starts at Free and Setmore at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Acuity Scheduling or Setmore?
Acuity Scheduling starts at Free and Setmore at Free.
Does Acuity Scheduling or Setmore run on more platforms?
Acuity Scheduling runs on Web. Setmore runs on Web, iOS, Android.
Can I use Acuity Scheduling for free?
Both have a free tier, so you can try either at no cost before committing.
What is Acuity Scheduling best used for?
Acuity Scheduling is most often used for client self-scheduling with automated time zone conversion, hipaa-compliant scheduling for healthcare practitioners, multi-location scheduling with multiple staff members, membership, package sales, and gift certificate management. Of those, client self-scheduling with automated time zone conversion and hipaa-compliant scheduling for healthcare practitioners are not what Setmore is typically brought in for.
What can Acuity Scheduling do that Setmore cannot?
Acuity Scheduling covers Appointment types, Calendar sync, Payment processing, Client self-scheduling. Setmore covers Unlimited appointments, Calendar synchronization, Customer database, SMS reminders. Both handle Online booking, Email reminders, Google Calendar, Outlook.

Answered from the vendors’ own pages

Acuity Scheduling: How much does Acuity Scheduling cost?

Starter is $20/month (monthly) or $16/month (annual, 20% savings). Standard is $34/month (monthly) or $27/month (annual). Premium is $61/month (monthly) or $49/month (annual). All include a 7-day free trial with no credit card required. Annual billing is prorated based on signup date.

Source
Setmore: How much does Setmore cost?

Setmore is free for up to 4 users. Pro plan costs $5/user/month with annual billing or $12/user/month with monthly billing. An Enterprise plan with custom pricing is available for larger organizations.

Source
Acuity Scheduling: How many calendars and staff can I manage per Acuity tier?

Starter supports 1 calendar. Standard supports up to 6 calendars. Premium supports up to 36 calendars. Text message reminders require Standard or higher. Multiple staff/location timezones are only available on Premium.

Source
Setmore: What features are included in the Free plan?

The Free plan supports up to 4 users and includes unlimited appointments, payment acceptance, branded booking page, mobile app, email reminders and confirmations, integrations, and team collaboration tools.

Source
Acuity Scheduling: Does Acuity Scheduling offer HIPAA compliance?

HIPAA Business Associate Agreement (BAA) compliance is only available on the Premium plan ($49-61/month). Premium also includes the ability to hide Acuity branding.

Source
Setmore: What is the difference between Setmore's Free and Pro plans?

Pro adds SMS and email reminders, branded mobile app, removal of Setmore branding, customer blocking, Google Reviews integration, custom notifications, and priority support. Pro supports unlimited users versus 4 on Free.

Source
Setmore: Does Setmore provide customer support?

Yes, all plans include 24/7 human support. The Pro plan includes priority support access.

Source
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