Software · head to head
Acuity Scheduling vs Setmore
The short version
- Only Setmore has a free tier, so it costs nothing to try first.
- Each has a real cost: Acuity Scheduling starter tier limited to 1 calendar only; Setmore free plan limited to 4 users maximum
- They diverge on capability: Acuity Scheduling covers Appointment types, Setmore covers Unlimited appointments.
Where they differ
Only the attributes on which Acuity Scheduling and Setmore actually diverge.
| Attribute | Acuity Scheduling | Setmore |
|---|---|---|
| Starting price | $16/month | Free |
| Free tier | No | Yes |
| Platforms | Web | Web, iOS, Android |
| Founded | 2003 | 2008 |
Identical on both: pricing model (subscription), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Acuity Scheduling
- Appointment types
- Calendar sync
- Payment processing
- Client self-scheduling
- Packages & memberships
- Timezone detection
- Squarespace
- Zoom
Only in Setmore
- Unlimited appointments
- Calendar synchronization
- Customer database
- SMS reminders
- Mobile app
- Custom branding
- Apple Calendar
Both cover
- Online booking
- Email reminders
- Google Calendar
- Outlook
- Stripe
- Zapier
- SSL encryption
What people use each for
The jobs each tool is most often brought in to do.
Acuity Scheduling
- Client self-scheduling with automated time zone conversionnot Setmore
- HIPAA-compliant scheduling for healthcare practitionersnot Setmore
- Multi-location scheduling with multiple staff membersnot Setmore
- Membership, package sales, and gift certificate managementnot Setmore
Setmore
- Online appointment and booking managementnot Acuity Scheduling
- Service provider scheduling platformnot Acuity Scheduling
- Customer communication via email and SMS remindersnot Acuity Scheduling
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Acuity Scheduling
- Starter tier limited to 1 calendar only
- SMS/text reminders, memberships, and gift certificates require Standard or Premium tier
- HIPAA compliance (BAA signature) exclusive to Premium tier at $49/month
- Custom API and CSS access, and Acuity branding removal require Premium tier
Setmore
- Free plan limited to 4 users maximum
- Free plan limited to 200 appointments per month
- Live receptionist add-on limited to US only
- Custom enterprise pricing not published
Pricing, plan by plan
Acuity Scheduling
$16/monthNo published plan breakdown. See the Acuity Scheduling review.
Setmore
FreeNo published plan breakdown. See the Setmore review.
Which should you pick?
Choose Acuity Scheduling if
- You need appointment types.
- You also want calendar sync.
Choose Setmore if
- You need unlimited appointments.
- You want to start without paying.
- You work on Web, iOS, Android.
- You also want calendar synchronization.
Questions people ask
- Is Acuity Scheduling or Setmore better?
- Neither clearly leads. Acuity Scheduling starts at $16/month and Setmore at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Acuity Scheduling or Setmore?
- Setmore has a free tier; the other does not. Paid plans start at $16/month for Acuity Scheduling and Free for Setmore.
- Does Acuity Scheduling or Setmore run on more platforms?
- Acuity Scheduling runs on Web. Setmore runs on Web, iOS, Android.
- Can I use Setmore for free?
- Yes. Setmore has a free tier, so you can try it without paying. Acuity Scheduling starts at $16/month.
- What is Acuity Scheduling best used for?
- Acuity Scheduling is most often used for client self-scheduling with automated time zone conversion, hipaa-compliant scheduling for healthcare practitioners, multi-location scheduling with multiple staff members, membership, package sales, and gift certificate management. Of those, client self-scheduling with automated time zone conversion and hipaa-compliant scheduling for healthcare practitioners are not what Setmore is typically brought in for.
- What can Acuity Scheduling do that Setmore cannot?
- Acuity Scheduling covers Appointment types, Calendar sync, Payment processing, Client self-scheduling. Setmore covers Unlimited appointments, Calendar synchronization, Customer database, SMS reminders. Both handle Online booking, Email reminders, Google Calendar, Outlook.
Related pages
More on Acuity Scheduling
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