Software · head to head
Acuity Scheduling vs HubSpot
The short version
- Only HubSpot has a free tier, so it costs nothing to try first.
- Each has a real cost: Acuity Scheduling starter tier limited to 1 calendar only; HubSpot free tier limited to 2 users and 1,000 contacts; severely restricts growing teams
- They diverge on capability: Acuity Scheduling covers Online booking, HubSpot covers CRM.
Where they differ
Only the attributes on which Acuity Scheduling and HubSpot actually diverge.
| Attribute | Acuity Scheduling | HubSpot |
|---|---|---|
| Starting price | $16/month | Free |
| Pricing model | subscription | freemium |
| Free tier | No | Yes |
| Platforms | Web | Web, Mobile, Cloud |
| Founded | 2003 | 2006 |
Identical on both: user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Acuity Scheduling
- Online booking
- Appointment types
- Calendar sync
- Payment processing
- Email reminders
- Client self-scheduling
- Packages & memberships
- Timezone detection
Only in HubSpot
- CRM
- Email marketing
- Marketing automation
- Sales pipeline
- Customer service
- Content management
- Analytics
- Social media
Both cover
- Zoom
- Outlook
- SOC2
What people use each for
The jobs each tool is most often brought in to do.
Acuity Scheduling
- Client self-scheduling with automated time zone conversionnot HubSpot
- HIPAA-compliant scheduling for healthcare practitionersnot HubSpot
- Multi-location scheduling with multiple staff membersnot HubSpot
- Membership, package sales, and gift certificate managementnot HubSpot
HubSpot
- Small businesses and startups using CRM, email marketing, sales pipeline, and customer service in single platformnot Acuity Scheduling
- Organisations requiring integration with 2,000+ third-party applicationsnot Acuity Scheduling
- Teams leveraging AI agents for prospecting, service automation, and data analysisnot Acuity Scheduling
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Acuity Scheduling
- Starter tier limited to 1 calendar only
- SMS/text reminders, memberships, and gift certificates require Standard or Premium tier
- HIPAA compliance (BAA signature) exclusive to Premium tier at $49/month
- Custom API and CSS access, and Acuity branding removal require Premium tier
HubSpot
- Free tier limited to 2 users and 1,000 contacts; severely restricts growing teams
- Many advanced features (automation workflows, custom objects, advanced reporting) gated to paid tiers
- Starter plan at $7/month per seat scales quickly for larger teams (300+ users would cost significantly more)
- Free tier removes credit card requirement but lacks most enterprise capabilities
Pricing, plan by plan
Acuity Scheduling
$16/monthNo published plan breakdown. See the Acuity Scheduling review.
HubSpot
FreeNo published plan breakdown. See the HubSpot review.
Which should you pick?
Choose Acuity Scheduling if
- You need online booking.
- You also want appointment types.
Choose HubSpot if
- You need crm.
- You want to start without paying.
- You work on Web, Mobile, Cloud.
- You also want email marketing.
Questions people ask
- Is Acuity Scheduling or HubSpot better?
- Neither clearly leads. Acuity Scheduling starts at $16/month and HubSpot at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Acuity Scheduling or HubSpot?
- HubSpot has a free tier; the other does not. Paid plans start at $16/month for Acuity Scheduling and Free for HubSpot.
- Does Acuity Scheduling or HubSpot run on more platforms?
- Acuity Scheduling runs on Web. HubSpot runs on Web, Mobile, Cloud.
- Can I use HubSpot for free?
- Yes. HubSpot has a free tier, so you can try it without paying. Acuity Scheduling starts at $16/month.
- What is Acuity Scheduling best used for?
- Acuity Scheduling is most often used for client self-scheduling with automated time zone conversion, hipaa-compliant scheduling for healthcare practitioners, multi-location scheduling with multiple staff members, membership, package sales, and gift certificate management. Of those, client self-scheduling with automated time zone conversion and hipaa-compliant scheduling for healthcare practitioners are not what HubSpot is typically brought in for.
- What can Acuity Scheduling do that HubSpot cannot?
- Acuity Scheduling covers Online booking, Appointment types, Calendar sync, Payment processing. HubSpot covers CRM, Email marketing, Marketing automation, Sales pipeline. Both handle Zoom, Outlook, SOC2.
Related pages
More on Acuity Scheduling
Keep looking
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- HubSpot vs Zoho CRM
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- HubSpot vs Apollo.io
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