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Software · head to head

Pipedrive vs Setmore

Pipedrive logo

Pipedrive

Software

The CRM that sales teams love to use

From
On request
Rated
-
Full reviewWebsite
Setmore logo

Setmore

Software

Free appointment scheduling and customer management

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Setmore has a free tier, so it costs nothing to try first.
  • Each has a real cost: Pipedrive email account connectivity restricted to maximum of five email accounts per user; Setmore free plan limited to 4 users maximum
  • They diverge on capability: Pipedrive covers Visual pipeline, Setmore covers Unlimited appointments.

Where they differ

Only the attributes on which Pipedrive and Setmore actually diverge.

Attributes where Pipedrive and Setmore differ
AttributePipedriveSetmore
Starting priceOn requestFree
Free tierNoYes
Founded20102008

Identical on both: pricing model (subscription), platforms (Web, iOS, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Pipedrive

  • Visual pipeline
  • Deal tracking
  • Activity reminders
  • Email integration
  • Mobile apps
  • Reporting
  • Goal tracking
  • Lead management

Only in Setmore

  • Unlimited appointments
  • Online booking
  • Calendar synchronization
  • Customer database
  • Email reminders
  • SMS reminders
  • Mobile app
  • Custom branding

What people use each for

The jobs each tool is most often brought in to do.

Pipedrive

  • Sales pipeline management with kanban-style dashboardsnot Setmore
  • Multi-channel communication with email and calendar syncnot Setmore
  • Sales automation for small to mid-market teamsnot Setmore

Setmore

  • Online appointment and booking managementnot Pipedrive
  • Service provider scheduling platformnot Pipedrive
  • Customer communication via email and SMS remindersnot Pipedrive

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Pipedrive

  • Email account connectivity restricted to maximum of five email accounts per user

Setmore

  • Free plan limited to 4 users maximum
  • Free plan limited to 200 appointments per month
  • Live receptionist add-on limited to US only
  • Custom enterprise pricing not published

Pricing, plan by plan

Pipedrive

On request

No published plan breakdown. See the Pipedrive review.

Setmore

Free

No published plan breakdown. See the Setmore review.

Which should you pick?

Choose Pipedrive if

  • You need visual pipeline.
  • You work on Web, iOS, Android.
  • You also want deal tracking.
Pipedrive review

Choose Setmore if

  • You need unlimited appointments.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want online booking.
Setmore review

Questions people ask

Is Pipedrive or Setmore better?
Neither clearly leads. Pipedrive starts at On request and Setmore at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Pipedrive or Setmore?
Setmore has a free tier; the other does not. Paid plans start at On request for Pipedrive and Free for Setmore.
Does Pipedrive or Setmore run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
Can I use Setmore for free?
Yes. Setmore has a free tier, so you can try it without paying. Pipedrive starts at On request.
What is Pipedrive best used for?
Pipedrive is most often used for sales pipeline management with kanban-style dashboards, multi-channel communication with email and calendar sync, sales automation for small to mid-market teams. Of those, sales pipeline management with kanban-style dashboards and multi-channel communication with email and calendar sync are not what Setmore is typically brought in for.
What can Pipedrive do that Setmore cannot?
Pipedrive covers Visual pipeline, Deal tracking, Activity reminders, Email integration. Setmore covers Unlimited appointments, Online booking, Calendar synchronization, Customer database.
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Related pages

More on Pipedrive

More on Setmore

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