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Customer Support · head to head

8x8 Contact Center vs Teamleader

8x8 Contact Center logo

8x8 Contact Center

Customer Support

Integrated cloud communications and contact center

From
$85/month
Free plan
No
Full reviewWebsite
Teamleader logo

Teamleader

CRM

Belgian CRM and business software for quotations, invoicing and project work

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Only Teamleader has a free tier, so it costs nothing to try first.
  • Each has a real cost: 8x8 Contact Center listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre; Teamleader specific monthly prices use a calculator and are not listed as fixed amounts
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which 8x8 Contact Center and Teamleader actually diverge.

Attributes where 8x8 Contact Center and Teamleader differ
Attribute8x8 Contact CenterTeamleader
Starting price$85/monthFree
Free tierNoYes
PlatformsWeb, Desktop, Ios, AndroidWeb
CategoryCustomer SupportCRM
Founded1987Unknown

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 8x8 Contact Center

  • Voice
  • Digital channels
  • IVR
  • ACD
  • WFM
  • Quality management
  • Analytics
  • Salesforce

Only in Teamleader

Nothing recorded that 8x8 Contact Center does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

8x8 Contact Center

  • Unified communicationsnot Teamleader
  • Contact centernot Teamleader
  • Remote worknot Teamleader
  • Customer supportnot Teamleader

Teamleader

  • Business CRM and workflow managementnot 8x8 Contact Center
  • Invoicing and time trackingnot 8x8 Contact Center

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

8x8 Contact Center

  • Listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre

Teamleader

  • Specific monthly prices use a calculator and are not listed as fixed amounts
  • Pricing varies based on signup responses and features selected

Pricing, plan by plan

8x8 Contact Center

$85/month
  • X6$85/month
    • Voice contact center
    • ACD
    • IVR
  • X7$110/month
    • X6 + Digital channels
    • Quality management
  • X8$140/month
    • X7 + WFM
    • Speech analytics
    • Advanced AI

Teamleader

Free
  • SMART$null/month
    • Entry-level CRM
    • Invoicing
    • Time tracking
  • GROW$null/month
    • Recommended mid-tier
    • Expense management
    • Payment reminders
  • FLOW$null/month
    • Enterprise option
    • Leave management
    • Multiple pipelines

Which should you pick?

Choose 8x8 Contact Center if

  • You need voice.
  • You work on Web, Desktop, Ios, Android.
  • You also want digital channels.
8x8 Contact Center review

Choose Teamleader if

  • You want to start without paying.
Teamleader review

Questions people ask

Is 8x8 Contact Center or Teamleader better?
Neither clearly leads. 8x8 Contact Center starts at $85/month and Teamleader at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 8x8 Contact Center or Teamleader?
Teamleader has a free tier; the other does not. Paid plans start at $85/month for 8x8 Contact Center and Free for Teamleader.
Does 8x8 Contact Center or Teamleader run on more platforms?
8x8 Contact Center runs on Web, Desktop, Ios, Android. Teamleader runs on Web.
Can I use Teamleader for free?
Yes. Teamleader has a free tier, so you can try it without paying. 8x8 Contact Center starts at $85/month.
What is 8x8 Contact Center best used for?
8x8 Contact Center is most often used for unified communications, contact center, remote work, customer support. Of those, unified communications and contact center are not what Teamleader is typically brought in for.
What can 8x8 Contact Center do that Teamleader cannot?
8x8 Contact Center covers Voice, Digital channels, IVR, ACD.

Answered from the vendors’ own pages

Teamleader: How much does Teamleader cost?

Teamleader pricing starts from €37.50 per month and uses a flexible calculator model depending on selected features. Quarterly billing is standard.

Source
Teamleader: Does Teamleader offer discounts?

Yes, Teamleader offers 25% discount on first invoice, 17% discount on annual subscriptions, and 50% discount from the 6th user onwards.

Source
Teamleader: Is there a free trial for Teamleader?

Yes, Teamleader provides a 14-day free trial with no credit card required and full feature access based on signup responses.

Source
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