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Software · head to head

8x8 Contact Center vs MeisterTask

8x8 Contact Center logo

8x8 Contact Center

Software

Integrated cloud communications and contact center

From
$85/month
Rated
-
Full reviewWebsite
MeisterTask logo

MeisterTask

Software

The most intuitive project and task management tool

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: 8x8 Contact Center listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre; MeisterTask the free plan is limited to 3 projects, 5 notes and 20 AI credits
  • They diverge on capability: 8x8 Contact Center covers Voice, MeisterTask covers Kanban boards.

Where they differ

Only the attributes on which 8x8 Contact Center and MeisterTask actually diverge.

Attributes where 8x8 Contact Center and MeisterTask differ
Attribute8x8 Contact CenterMeisterTask
Starting price$85/monthOn request
Pricing modelsubscriptionfreemium
PlatformsWeb, Desktop, Ios, AndroidWeb, Ios, Android
Founded19872015

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 8x8 Contact Center

  • Voice
  • Digital channels
  • IVR
  • ACD
  • WFM
  • Quality management
  • Analytics
  • Salesforce

Only in MeisterTask

  • Kanban boards
  • Automations
  • Time tracking
  • Checklists
  • Attachments
  • Slack
  • GitHub
  • MindMeister

Both cover

  • Zendesk
  • GDPR
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

8x8 Contact Center

  • Unified communicationsnot MeisterTask
  • Contact centernot MeisterTask
  • Remote worknot MeisterTask
  • Customer supportnot MeisterTask

MeisterTask

  • Kanban task and project management for small teamsnot 8x8 Contact Center
  • Tracking work across projects with automations and time trackingnot 8x8 Contact Center

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

8x8 Contact Center

  • Listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre

MeisterTask

  • The free plan is limited to 3 projects, 5 notes and 20 AI credits
  • Recurring tasks and automations are excluded from the free plan entirely
  • Timeline views, subtasks, custom fields and custom reports require the Business plan at $24 per user per month
  • Subtasks being a Business feature means task breakdown is unavailable on the $12.50 Pro plan
  • SSO, workload planning and portfolios are Enterprise only with no published price

Pricing, plan by plan

8x8 Contact Center

$85/month
  • X6$85/month
    • Voice contact center
    • ACD
    • IVR
  • X7$110/month
    • X6 + Digital channels
    • Quality management
  • X8$140/month
    • X7 + WFM
    • Speech analytics
    • Advanced AI

MeisterTask

On request
  • BasicFree
    • 3 projects
    • Basic features
  • Pro$8.25/month
    • Unlimited projects
    • Automations
    • Integrations

Which should you pick?

Choose 8x8 Contact Center if

  • You need voice.
  • You work on Web, Desktop, Ios, Android.
  • You also want digital channels.
8x8 Contact Center review

Choose MeisterTask if

  • You need kanban boards.
  • You work on Web, Ios, Android.
  • You also want automations.
MeisterTask review

Questions people ask

Is 8x8 Contact Center or MeisterTask better?
Neither clearly leads. 8x8 Contact Center starts at $85/month and MeisterTask at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 8x8 Contact Center or MeisterTask?
8x8 Contact Center starts at $85/month and MeisterTask at On request.
Does 8x8 Contact Center or MeisterTask run on more platforms?
8x8 Contact Center runs on Web, Desktop, Ios, Android. MeisterTask runs on Web, Ios, Android.
What is 8x8 Contact Center best used for?
8x8 Contact Center is most often used for unified communications, contact center, remote work, customer support. Of those, unified communications and contact center are not what MeisterTask is typically brought in for.
What can 8x8 Contact Center do that MeisterTask cannot?
8x8 Contact Center covers Voice, Digital channels, IVR, ACD. MeisterTask covers Kanban boards, Automations, Time tracking, Checklists. Both handle Zendesk, GDPR, Web support, Ios support.
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