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Software · head to head

Groove vs MeisterTask

Groove logo

Groove

Software

Simple, powerful support for growing businesses

From
$12/month
Rated
-
Full reviewWebsite
MeisterTask logo

MeisterTask

Software

The most intuitive project and task management tool

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Groove billed per ticket at $1 rather than per agent, so support cost scales with how many customers get in touch; MeisterTask the free plan is limited to 3 projects, 5 notes and 20 AI credits
  • They diverge on capability: Groove covers Shared inbox, MeisterTask covers Kanban boards.

Where they differ

Only the attributes on which Groove and MeisterTask actually diverge.

Attributes where Groove and MeisterTask differ
AttributeGrooveMeisterTask
Starting price$12/monthOn request
Pricing modelsubscriptionfreemium
Founded20112015

Identical on both: free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Groove

  • Shared inbox
  • Knowledge base
  • Live chat
  • Automation rules
  • Reporting
  • Collision detection
  • Salesforce
  • Zapier

Only in MeisterTask

  • Kanban boards
  • Automations
  • Time tracking
  • Checklists
  • Attachments
  • GitHub
  • Zendesk
  • MindMeister

Both cover

  • Slack
  • GDPR
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Groove

  • Shared inbox and help desk ticketing for small support teamsnot MeisterTask
  • Handling email, chat and messaging support in one queuenot MeisterTask

MeisterTask

  • Kanban task and project management for small teamsnot Groove
  • Tracking work across projects with automations and time trackingnot Groove

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Groove

  • Billed per ticket at $1 rather than per agent, so support cost scales with how many customers get in touch
  • A minimum of 250 tickets a month applies, which is a $3,000 annual commitment before any usage
  • A quiet month still pays the 250 ticket floor
  • No mailbox limit is published

MeisterTask

  • The free plan is limited to 3 projects, 5 notes and 20 AI credits
  • Recurring tasks and automations are excluded from the free plan entirely
  • Timeline views, subtasks, custom fields and custom reports require the Business plan at $24 per user per month
  • Subtasks being a Business feature means task breakdown is unavailable on the $12.50 Pro plan
  • SSO, workload planning and portfolios are Enterprise only with no published price

Pricing, plan by plan

Groove

$12/month
  • Standard$12/month
    • 1 mailbox
    • Knowledge base
    • Live chat
  • Plus$20/month
    • 5 mailboxes
    • Full reporting
    • Rules
  • Pro$35/month
    • 25 mailboxes
    • Salesforce
    • Enterprise SSO

MeisterTask

On request
  • BasicFree
    • 3 projects
    • Basic features
  • Pro$8.25/month
    • Unlimited projects
    • Automations
    • Integrations

Which should you pick?

Choose Groove if

  • You need shared inbox.
  • You work on Web, Ios, Android.
  • You also want knowledge base.
Groove review

Choose MeisterTask if

  • You need kanban boards.
  • You work on Web, Ios, Android.
  • You also want automations.
MeisterTask review

Questions people ask

Is Groove or MeisterTask better?
Neither clearly leads. Groove starts at $12/month and MeisterTask at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Groove or MeisterTask?
Groove starts at $12/month and MeisterTask at On request.
Does Groove or MeisterTask run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
What is Groove best used for?
Groove is most often used for shared inbox and help desk ticketing for small support teams, handling email, chat and messaging support in one queue. Of those, shared inbox and help desk ticketing for small support teams and handling email, chat and messaging support in one queue are not what MeisterTask is typically brought in for.
What can Groove do that MeisterTask cannot?
Groove covers Shared inbox, Knowledge base, Live chat, Automation rules. MeisterTask covers Kanban boards, Automations, Time tracking, Checklists. Both handle Slack, GDPR, Web support, Ios support.
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Related pages

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