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Software · head to head

Chatwoot vs MeisterTask

Chatwoot logo

Chatwoot

Software

Open-source customer engagement platform

From
Free
Rated
-
Full reviewWebsite
MeisterTask logo

MeisterTask

Software

The most intuitive project and task management tool

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Chatwoot has a free tier, so it costs nothing to try first.
  • Each has a real cost: Chatwoot free plan limited to 2 agents and 500 conversations per month; MeisterTask the free plan is limited to 3 projects, 5 notes and 20 AI credits
  • They diverge on capability: Chatwoot covers Live chat, MeisterTask covers Kanban boards.

Where they differ

Only the attributes on which Chatwoot and MeisterTask actually diverge.

Attributes where Chatwoot and MeisterTask differ
AttributeChatwootMeisterTask
Starting priceFreeOn request
Pricing modelUnknownfreemium
Free tierYesNo
PlatformsWeb, Cloud, Self-hostedWeb, Ios, Android
Founded20172015

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Chatwoot

  • Live chat
  • Email inbox
  • Social channels
  • Knowledge base
  • Chatbots
  • Reports
  • WhatsApp
  • Telegram

Only in MeisterTask

  • Kanban boards
  • Automations
  • Time tracking
  • Checklists
  • Attachments
  • GitHub
  • Zendesk
  • MindMeister

Both cover

  • Slack
  • GDPR
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Chatwoot

  • Self-hosted supportnot MeisterTask
  • Privacy-first chatnot MeisterTask
  • Multi-channel supportnot MeisterTask

MeisterTask

  • Kanban task and project management for small teamsnot Chatwoot
  • Tracking work across projects with automations and time trackingnot Chatwoot

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Chatwoot

  • Free plan limited to 2 agents and 500 conversations per month
  • Self-hosted option requires managing infrastructure, updates, and external messaging costs
  • Smaller ecosystem and community compared to Zendesk or Intercom
  • AI features require credit consumption and additional configuration

MeisterTask

  • The free plan is limited to 3 projects, 5 notes and 20 AI credits
  • Recurring tasks and automations are excluded from the free plan entirely
  • Timeline views, subtasks, custom fields and custom reports require the Business plan at $24 per user per month
  • Subtasks being a Business feature means task breakdown is unavailable on the $12.50 Pro plan
  • SSO, workload planning and portfolios are Enterprise only with no published price

Pricing, plan by plan

Chatwoot

Free
  • HackerFree
    • 2 agents
    • 500 conversations per month
    • 1 live chat channel
  • Startups$19/month
    • Unlimited agents
    • Unlimited conversations

MeisterTask

On request
  • BasicFree
    • 3 projects
    • Basic features
  • Pro$8.25/month
    • Unlimited projects
    • Automations
    • Integrations

Which should you pick?

Choose Chatwoot if

  • You need live chat.
  • You want to start without paying.
  • You work on Web, Cloud, Self-hosted.
  • You also want email inbox.
Chatwoot review

Choose MeisterTask if

  • You need kanban boards.
  • You work on Web, Ios, Android.
  • You also want automations.
MeisterTask review

Questions people ask

Is Chatwoot or MeisterTask better?
Neither clearly leads. Chatwoot starts at Free and MeisterTask at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Chatwoot or MeisterTask?
Chatwoot has a free tier; the other does not. Paid plans start at Free for Chatwoot and On request for MeisterTask.
Does Chatwoot or MeisterTask run on more platforms?
Chatwoot runs on Web, Cloud, Self-hosted. MeisterTask runs on Web, Ios, Android.
Can I use Chatwoot for free?
Yes. Chatwoot has a free tier, so you can try it without paying. MeisterTask starts at On request.
What is Chatwoot best used for?
Chatwoot is most often used for self-hosted support, privacy-first chat, multi-channel support. Of those, self-hosted support and privacy-first chat are not what MeisterTask is typically brought in for.
What can Chatwoot do that MeisterTask cannot?
Chatwoot covers Live chat, Email inbox, Social channels, Knowledge base. MeisterTask covers Kanban boards, Automations, Time tracking, Checklists. Both handle Slack, GDPR, Web support, Ios support.

Answered from the vendors’ own pages

Chatwoot: Does Chatwoot offer a self-hosted option?

Yes. Chatwoot provides both cloud-hosted and self-hosted versions. Self-hosting is free with the open-source version, though you handle infrastructure, maintenance, and external messaging costs.

Source
Chatwoot: What communication channels does Chatwoot support?

Chatwoot supports email, live chat, WhatsApp, Facebook, Twitter, Instagram, and other social media channels consolidated into a single inbox.

Source
Chatwoot: Is there a free plan for Chatwoot?

Yes. Chatwoot offers a free Hacker plan supporting up to 2 agents, 500 conversations per month, and one live chat channel.

Source
Chatwoot: What AI features does Chatwoot include?

Chatwoot includes Captain AI agent for automated responses, Copilot for smart reply suggestions, and live translation features.

Source
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Related pages

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