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Project Management · head to head

HappyFox vs MeisterTask

HappyFox logo

HappyFox

Project Management

Help desk software for happy customers

From
$29/month
Rated
-
Full reviewWebsite
MeisterTask logo

MeisterTask

Project Management

The most intuitive project and task management tool

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: HappyFox the Basic plan caps agents at 5, with unlimited agents only above it; MeisterTask the free plan is limited to 3 projects, 5 notes and 20 AI credits
  • They diverge on capability: HappyFox covers Ticketing, MeisterTask covers Kanban boards.

Where they differ

Only the attributes on which HappyFox and MeisterTask actually diverge.

Attributes where HappyFox and MeisterTask differ
AttributeHappyFoxMeisterTask
Starting price$29/monthOn request
Pricing modelsubscriptionfreemium
CategoryUnknownProject Management
Founded20122015

Identical on both: free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in HappyFox

  • Ticketing
  • Knowledge base
  • Automation
  • SLA management
  • Self-service portal
  • Reporting
  • Salesforce
  • Microsoft Teams

Only in MeisterTask

  • Kanban boards
  • Automations
  • Time tracking
  • Checklists
  • Attachments
  • GitHub
  • Zendesk
  • MindMeister

Both cover

  • Slack
  • GDPR
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

HappyFox

  • Help desk ticketing across email, chat and phonenot MeisterTask
  • Managing internal and customer support requests in one queuenot MeisterTask

MeisterTask

  • Kanban task and project management for small teamsnot HappyFox
  • Tracking work across projects with automations and time trackingnot HappyFox

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

HappyFox

  • The Basic plan caps agents at 5, with unlimited agents only above it
  • Per agent prices are not published on the main pricing page and require opening a separate page per product
  • The 20% saving requires annual billing

MeisterTask

  • The free plan is limited to 3 projects, 5 notes and 20 AI credits
  • Recurring tasks and automations are excluded from the free plan entirely
  • Timeline views, subtasks, custom fields and custom reports require the Business plan at $24 per user per month
  • Subtasks being a Business feature means task breakdown is unavailable on the $12.50 Pro plan
  • SSO, workload planning and portfolios are Enterprise only with no published price

Pricing, plan by plan

HappyFox

$29/month
  • Mighty$29/month
    • Omnichannel ticketing
    • SLA management
    • Basic reporting
  • Fantastic$49/month
    • Everything in Mighty
    • Custom fields
    • Asset management
  • Enterprise$69/month
    • Everything in Fantastic
    • Task management
    • Advanced automation
  • Enterprise Plus$89/month
    • Agent scripting
    • Custom roles
    • Sandbox

MeisterTask

On request
  • BasicFree
    • 3 projects
    • Basic features
  • Pro$8.25/month
    • Unlimited projects
    • Automations
    • Integrations

Which should you pick?

Choose HappyFox if

  • You need ticketing.
  • You work on Web, Ios, Android.
  • You also want knowledge base.
HappyFox review

Choose MeisterTask if

  • You need kanban boards.
  • You work on Web, Ios, Android.
  • You also want automations.
MeisterTask review

Questions people ask

Is HappyFox or MeisterTask better?
Neither clearly leads. HappyFox starts at $29/month and MeisterTask at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, HappyFox or MeisterTask?
HappyFox starts at $29/month and MeisterTask at On request.
Does HappyFox or MeisterTask run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
What is HappyFox best used for?
HappyFox is most often used for help desk ticketing across email, chat and phone, managing internal and customer support requests in one queue. Of those, help desk ticketing across email, chat and phone and managing internal and customer support requests in one queue are not what MeisterTask is typically brought in for.
What can HappyFox do that MeisterTask cannot?
HappyFox covers Ticketing, Knowledge base, Automation, SLA management. MeisterTask covers Kanban boards, Automations, Time tracking, Checklists. Both handle Slack, GDPR, Web support, Ios support.
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Related pages

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